Conditional call forwarding active means

Imagine waking up to a world that has reverted back to communicating through letters and pigeons. Nightmare, isn’t it? You would have to wait for ages to just get back a “Hey there, I have been doing good as well” letter. Digital phones have by far been the best invention bestowed upon humankind and I bet nobody can disagree with it. Thanks to various network providers, we get to keep in touch with every nook and corner of the world. But even with so many redundancies, there are always disruptions around. Here, by disruptions, I mean the inability to receive calls on time. Reasons for ringing from, being busy on another call, no service from the network provider, or simply missing the call.

Now, it would be disappointing to miss out on an important call that you were expecting. Still worse, is not being aware of the fact that you did receive a call. Here, “Call forwarding” comes into the picture. Call forwarding is an option on all digital phones that enables you to forward your calls to another number. So, it is basically a backup in case you miss a call. Some don’t think this is important but it always helps to have this option enabled. In this piece, we will be breaking down what conditional call forwarding active means, a very common query on the internet. We will also discuss various ways to disable and enable this option on both android and iOS. 

Conditional call forwarding active means
Conditional call forwarding active means

What does “Conditional call forwarding active means”?

Many of you must have noticed this phrase appearing while making calls. There’s nothing to be worried about. It implies that you have call forwarding enabled on your mobile. As the name suggests, conditional call forwarding comes with a few conditions that you can choose from. 

Apart from call forwarding, there is something called a call divert. The difference between the two is intuitive. The former forward the call to another number after failing to connect to your number and the latter explicitly diverts the call to the other number without placing a call to your actual number. 

 To find out more about these concepts let us get into the various ways you can activate or deactivate the “call forwarding” option on your phone. 

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Method-1: Activating/Deactivating Call forwarding from phone settings

The obvious way to enable/disable Call forwarding is through call settings.

For Android users;

  1. Tap on the phone icon on your device.
  2. Press on the three dots option on the top right corner of your screen and go to “Settings”.
conditional call forwarding active means
  1.  The “Call settings” screen will open up. Now, click on the “Supplementary services” option and select “Call forwarding”.
conditional call forwarding active means
conditional call forwarding active means
  1. You can either select voice calls or video calls.
conditional call forwarding active means
  1.   Here, you will find four options namely;
  • “Always forward” – This option is the same as call divert. All your calls will be directly forwarded to another number.
  • “Forward when busy”– This option allows you to forward calls to the other number specified only when you are busy with another call.
  • “Forward when unanswered”– All the calls that you fail to answer will be directed to the other number. 
  • “Forward when unreachable”– This option enables you to forward calls to another number when you are facing network issues. 
conditional call forwarding active means
  1. After choosing any of the above options, you are required to specify a spare number that will take the calls on your behalf. 
conditional call forwarding active means
  1. Press “enable” to activate this service.
  2. To deactivate, just select “disable” in the same option. 

For iOS users,

  1. Tap on the “Settings” icon.
  2. Type “Call Forwarding” in the search box or go to “phone” to find the same.
conditional call forwarding active means
  1. Enable it using the slide option and specify the number. 
conditional call forwarding active means

Method-2: Using Dial codes to set up call forwarding

Phones these days come with such built-in options but in the previous decade, mobiles didn’t come with these facilities. Call forwarding was enabled using dial codes. If you are having a hard time finding the call settings on your device, you can instead use these dial codes.

  1. Forward calls – Go to your dial pad, use the code *72 and wait till you hear the confirmation tone. Then dial the 10-digit number that you want the calls forwarded to followed by a #. This code is to activate the option. To deactivate, use the code *73 instead and follow the same process.
  2. Forward calls when busy – To activate this option, use the dialing code *90 and deactivate *91.
  3. Forward unanswered call – Use the code *92 to activate this option and code *93 to deactivate it.

Method-3: Using third-party apps

Another alternative is to use call forwarding applications. Apps like “Call Divert” and “Call Forwarding” provide this service. For demonstration purposes let us look at how to enable the services in both apps.

Call forwarding options on “Call Divert”:

  1. Download the “Call Divert” app from the Play store.
  1. This app is super user-friendly and you can easily navigate your way through it.
  2. You can press on the icon you want, to enable and disable call forwarding and specify the spare number in the dialog box.
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conditional call forwarding active means

Call forwarding options in “Call forwarding”:

This app is pretty straightforward as well.

  1. Download the app from the Play store.
conditional call forwarding active means
  1. Enter the 10-digit number which will receive the forwarded calls in the “Target no/Mobile No” box.
  2. Change the nationality if the number is an overseas one.
  3. You can choose any of the required services you want.
conditional call forwarding active means

Method-4: Setting up a voicemail

Voicemail used to be a popular service for leaving behind messages for unanswered calls. It is like the mailbox but, instead of written messages, we have voice messages piled up. Basically, people can leave behind messages asking you to call back stating their respective reasons. This is another effective way of keeping track of all your calls on a day-to-day basis. Not used very often, this is another alternative for call forwarding.  

How to set up a voicemail?

Before setting up proper voicemail, you need a number to which your emails can be directed. This can be any alternative number of yours or you could use the free numbers from your service provider. You can set this number by tapping the three dots on the dial pad screen, going to “call settings” and tapping on “voicemail”. Else, press and hold the digit “1” on your dial pad, and it will lead you to activate your voicemail through instructions.


Although a few might think of this as just another banal option on a device, I think it is always best to have it enabled. It gives a sense of assurance to the caller and shows your concern towards wanting to answer the call sooner or later. What if you missed an interview call that you were expecting for days together just because you had no service on your device? Having enabled “Conditional call forwarding” you would have nailed your interview! What if your loved one had something very important to convey and you were busy on some other call unaware of the situation? Call forwarding can prove to be very useful in such matters. Most importantly it shows that you care. I believe this article helped clarify any doubts on conditional call forwarding active means. Any queries, do post them in the comment section.


 Is my phone being tapped with “conditional call forwarding”?

The answer is no. Your phone is not being tapped with “conditional call forwarding”. This option is enabled by the user and does not pose a threat to your device. Also, this option is present by default in some operators and cannot be deactivated. It is absolutely safe to have it enabled but if you still want it deactivated you can follow the steps mentioned in the article to disable it. 
But if you integrate WhatsApp with “conditional call forwarding” your mobile will be at the risk of being hacked. This happens when the perpetrator asks you to dial a number starting with **67* followed by a 10-digit number or *405* followed by a 10-digit number. Basically, these codes will forward all your calls to the 10-digit number belonging to the hacker. He/she can gain access to your WhatsApp by re-registering. Yes, Whatsapp will ask for an OTP but unfortunately, it has a feature to request the code via call and this is exactly what the hacker will do. You can avoid this by enabling the two-step verification which will add more layers of security.

How to track if someone has forwarded their call to my number?

If somebody else has forwarded their calls to your number, then it would be best to take it up with your service provider. They will track and disable the call forwarding for you.

How to forward landline calls?

The landline calls can be forwarded using the dial codes that were discussed in the previous section. Dial *72 and wait for the confirmation tone on the line. Once you hear the tone, dial the 10-digit number that will receive the forwarded calls along with a # in the end. To disable the service, use the code *73.