CL error code lg washer: Child lock feature is set active

Modern washing machines, like the ones from LG, come equipped with a variety of features to make our lives easier. One such feature is the Child Lock, designed to keep curious little hands from tampering with the washer’s settings during a cycle. However, there are times when this handy feature can become a source of frustration for users. If you’re facing the LG washer CL error code, it means that the Child Lock feature is active, preventing you from using your appliance.

In this comprehensive guide, we’ll delve into the reasons behind the CL error code on your LG washer and provide step-by-step instructions on how to fix it. We’ll make sure to use natural language and avoid sounding like a robotic AI, ensuring that you find this guide both informative and easy to follow.

cl error code lg washer

Understanding the CL Error Code

The CL error code on your LG washer stands for “Child Lock.” When this code appears on your machine’s display, it means that the Child Lock feature is currently active. While this feature is essential for child safety, it can be inconvenient if it’s triggered unintentionally or if you want to make changes to your washer’s settings. Before we get into the solutions, let’s explore some common reasons why the Child Lock feature might be activated without your intention.

Common Reasons for Child Lock Activation

  1. Accidental Activation: The Child Lock can be inadvertently activated if you or someone else unintentionally press and hold the relevant button for an extended period. This is especially common if you have young children who like to explore the appliance’s controls.
  2. Power Outages: Sometimes, power outages or interruptions can trigger the Child Lock as the washer’s electronics reset. This can be frustrating but is usually easily resolved.
  3. Technical Glitches: Like any electronic device, your LG washer may encounter technical glitches that cause the Child Lock to activate unexpectedly. These glitches can result from various factors, including software malfunctions or electrical issues.
  4. Locked Controls: In some cases, the control panel might physically lock, preventing any changes to settings. This can happen due to issues with the control board or other hardware components.

Now that we’ve identified potential reasons behind the CL error code, let’s move on to the practical steps you can take to resolve this issue.

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How to Fix the LG Washer CL Error Code?

Follow these steps carefully to troubleshoot and fix the CL error code on your LG washer:

Fix 1: Deactivating the Child Lock

If you’re encountering the LG washer CL error code due to an activated Child Lock, here’s a step-by-step guide to resolving the issue:

  1. Locate the Child Lock Button: To begin, identify the Child Lock button on your LG washer’s control panel. It’s often labeled as “Child Lock” or features a lock symbol. Refer to your user manual if you’re unsure about its placement.
  2. Prepare Your Washer: Ensure that your washing machine is plugged in and powered on. The CL error code won’t disappear unless the washer is active.
  3. Press and Hold the Child Lock Button: With the machine in an operational state, press and hold the designated Child Lock button for approximately 3 to 5 seconds. You’ll typically hear a beep or see an indicator light change to signify that the Child Lock is being deactivated.
  4. Monitor the Display: Keep an eye on the display panel as you press and hold the button. When the Child Lock is successfully deactivated, the CL error code should disappear from the screen.
  5. Test the Controls: After deactivating the Child Lock, test the washer’s controls to ensure they’re responsive. Adjust settings such as cycle type, temperature, and spin speed to confirm that the Child Lock no longer interferes with your washer’s functionality.
  6. Child Lock Icon: Some LG washers display a child lock icon when the feature is active. If you see this icon on the screen, it should disappear once the Child Lock is turned off.
  7. Resetting if Necessary: If the CL error code persists even after deactivating the Child Lock, try unplugging the washer from the power outlet for a few minutes. This will perform a soft reset of the machine’s electronics and can often resolve lingering issues.
  8. Hard Reset as a Last Resort: In rare cases, a more extended power interruption may be required. Disconnect the washer from the power source for at least 30 minutes before plugging it back in. Attempt to deactivate the Child Lock once again.
  9. Contact Support: If none of the above steps resolve the issue, and the CL error code continues to appear, it’s time to seek professional assistance. Contact LG customer support or schedule a service call with a qualified technician to diagnose and fix any underlying technical problems.

By following these detailed steps, you should be able to effectively deactivate the Child Lock and eliminate the LG washer CL error code, restoring your washer’s full functionality for hassle-free laundry days.

Fix 2: Power Cycle to Reset the Washer

If deactivating the Child Lock didn’t clear the LG washer CL error code, you can try a power cycle to reset the appliance. Here’s how to do it:

  1. Turn Off and Unplug: Ensure the washer is turned off, and unplug it from the power outlet. This step is essential for a complete power cycle.
  2. Wait for 5 Minutes: Allow the washer to sit unplugged for at least 5 minutes. This time frame is necessary to discharge any residual electrical charge within the machine.
  3. Plug Back In: After the waiting period, plug the washer back into the power outlet securely.
  4. Turn On: Switch the washer back on by pressing the power button or turning the control knob. The CL error code should now be cleared from the display.
  5. Test the Washer: To confirm that the error is resolved, try running a test cycle. Select a short cycle or use the washer’s diagnostic mode to ensure all functions are working correctly.
  6. Monitor for Reoccurrence: Keep an eye on the washer during the test cycle. If the CL error code does not reappear, you have successfully resolved the issue.
  7. Consult the Manual: If you are unsure about any specific steps or encounter difficulties during the power cycle, consult your LG washer’s user manual for guidance.
  8. Technical Support: If the CL error code persists even after performing the power cycle, it may indicate a more complex issue with the washer’s electronics or sensors. In such cases, it’s advisable to contact LG customer support or a qualified technician for further assistance.
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By following these steps, you can effectively perform a power cycle to reset your LG washer, which can often resolve the CL error code. This method is useful for addressing minor glitches and restoring your washer’s functionality without the need for extensive technical intervention.

Fix 3: Checking for Physical Control Locks

In some instances, physical control locks or obstructions on the control panel can trigger the LG washer CL error code. Here’s how to inspect and address this issue:

  1. Turn Off the Washer: Ensure that the washer is powered off to avoid any accidental changes to settings during the inspection.
  2. Examine the Control Panel: Carefully inspect the control panel for any foreign objects, spilled liquids, or physical damage that might be affecting the buttons or controls. Clean the panel if necessary using a soft, damp cloth.
  3. Check for Stuck Buttons: Gently press each button on the control panel to check if any are stuck or jammed. A stuck button can cause erratic behavior and trigger error codes.
  4. Inspect for Spilled Liquids: If any liquids have been spilled onto the control panel, they might have seeped into the buttons or circuits. Clean up any spills and allow the control panel to dry thoroughly before testing the washer again.
  5. Remove Obstructions: If you find any foreign objects, such as coins or debris, lodged between the buttons, carefully remove them. These obstructions can prevent the buttons from functioning correctly.
  6. Power On and Test: After performing the above steps, power on the washer and check if the CL error code still appears. Test the controls by adjusting settings to ensure they respond as expected.
  7. Child Lock Check: If the Child Lock button is physically stuck or damaged, it may continuously activate the Child Lock feature. If necessary, consider replacing the button or seeking professional repair.
  8. Consult the User Manual: If you encounter difficulties while checking the control panel or have any doubts about disassembly, consult your LG washer’s user manual for guidance.
  9. Professional Assistance: If the CL error code persists and you cannot identify any physical issues with the control panel, it may be a more complex internal problem. In such cases, it’s advisable to contact LG customer support or a qualified technician for a thorough inspection and repair.

By carefully examining the control panel, removing obstructions, and ensuring that buttons are not stuck or damaged, you can address physical factors that may be causing the LG washer CL error code. This step can be crucial in resolving the issue without the need for extensive technical intervention.

Fix 4: Updating Firmware or Software

If you’ve tried the previous fixes and the LG washer CL error code persists, it might be due to outdated firmware or software issues. Here’s how to update the washer’s firmware:

  1. Check Your Washer’s Model: Make sure you know the exact model of your LG washer, as firmware updates are model-specific. You can usually find this information on a label inside the door or near the power cord.
  2. Access the LG Support Website: Visit the official LG support website ( and navigate to the “Support” or “Downloads” section.
  3. Enter Your Washer’s Model: Enter your washer’s model number in the search bar or use the provided drop-down menus to select your specific model.
  4. Check for Firmware Updates: Look for firmware or software updates specifically related to your washer model. These updates are designed to address known issues, improve performance, and resolve error codes.
  5. Download the Update: If an update is available, download it to your computer or a USB flash drive, following the instructions provided on the website.
  6. Prepare the Washer: Ensure the washer is powered on and connected to a stable power source. Remove any laundry from the drum.
  7. Install the Update: If the update is on a USB drive, insert it into the washer’s USB port (if available). Follow the specific update instructions provided by LG, which may involve pressing certain buttons or following on-screen prompts.
  8. Monitor the Update: Wait for the update process to complete. This can take several minutes, during which the washer may display various messages or indicators. Do not interrupt the update.
  9. Test the Washer: After the update is successfully installed, power on the washer and run a test cycle to ensure that the CL error code no longer appears.
  10. Professional Help: If updating the firmware/software doesn’t resolve the issue, or if you encounter difficulties during the update process, consider contacting LG customer support or a qualified technician for further assistance.

Firmware and software updates can often resolve persistent error codes like the CL error on your LG washer by addressing underlying software glitches. Keeping your washer’s firmware up to date is a proactive way to prevent and troubleshoot such issues.

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Fix 5: Checking for Electrical Issues

If you’ve tried the previous fixes and the LG washer CL error code still persists, it’s time to examine potential electrical issues that might be causing the problem. Here’s what you can do:

  1. Safety First: Ensure your safety by disconnecting the washer from the power source. Unplug it from the wall outlet or turn off the circuit breaker dedicated to your washing machine.
  2. Inspect the Power Cord: Examine the power cord for any visible damage, fraying, or exposed wires. If you find any, it’s crucial to replace the cord to prevent electrical hazards. You can usually obtain a replacement cord from LG or a local appliance parts store.
  3. Check the Outlet: Ensure that the wall outlet where your washer is plugged in is functioning correctly. You can do this by plugging in another appliance or using a voltage tester. If the outlet is faulty, consult an electrician to repair or replace it.
  4. Inspect the Circuit Breaker: If your washer has a dedicated circuit breaker in your electrical panel, check if it has tripped. Reset it by turning it off and then on again. If it continues to trip, this indicates an electrical problem that requires professional attention.
  5. Voltage Fluctuations: Voltage fluctuations can trigger error codes. Consider using a voltage stabilizer or surge protector to regulate the electricity supplied to your washer.
  6. Extension Cords: Avoid using extension cords for your washing machine, as they can lead to voltage drops or other electrical issues. Always plug the washer directly into a properly grounded outlet.
  7. Electrical Interference: Keep your washer away from sources of electrical interference, such as large appliances or electronic devices that could affect its operation.
  8. Consult a Technician: If you’ve checked all electrical components and still experience the CL error code, it’s advisable to consult a qualified technician or electrician to diagnose and address any complex electrical issues within the washer’s internal circuitry.

Addressing electrical issues is crucial for the safe and proper functioning of your LG washer. By taking these steps and ensuring that your washer is receiving a stable and appropriate electrical supply, you can reduce the likelihood of error codes like CL and maintain the longevity of your appliance.

Fix 6: Ensuring Proper Water Supply

Sometimes, the LG washer CL error code can be related to water supply issues. Here’s how to check and address these concerns:

  1. Turn Off and Unplug: As a safety precaution, ensure your washer is turned off and unplugged from the power source.
  2. Check Water Inlet Hoses: Inspect the water inlet hoses connected to the back of your washer. Look for any kinks, bends, or visible damage. If you find any issues, replace the hose(s) with new ones to ensure a proper water supply.
  3. Water Pressure: Ensure that your home’s water supply is providing adequate pressure. Low water pressure can trigger error codes, including CL. Consult a plumber if you suspect water pressure issues in your home.
  4. Clean Filters: Many washing machines have water inlet filters or screens to prevent debris from entering the machine. Check these filters and clean them if they are clogged. Consult your user manual for guidance on locating and cleaning these filters.
  5. Check the Water Inlet Valve: The water inlet valve is responsible for controlling the flow of water into the washer. If it’s faulty or clogged, it can trigger error codes. Inspect the valve for any visible issues and consider replacing it if necessary.
  6. Run a Test Cycle: After addressing any water supply issues, run a test cycle to ensure that the CL error code is no longer displayed. Follow your washer’s instructions for initiating a test cycle.
  7. Consult the User Manual: If you encounter difficulties while checking the water supply components, refer to your LG washer’s user manual for detailed instructions and troubleshooting tips.
  8. Professional Assistance: If you’ve addressed all water supply concerns and the CL error code persists, it may indicate a more complex internal problem. In such cases, it’s advisable to contact LG customer support or a qualified technician for further diagnosis and repair.

By ensuring a proper and uninterrupted water supply to your LG washer, you can minimize the chances of encountering the CL error code related to water issues. Regular maintenance and inspection of water-related components can help keep your washing machine running smoothly.

Fix 7: Verifying Sensor Functionality

If none of the previous fixes have resolved the LG washer CL error code, it may be related to sensor malfunctions. Here’s how to verify and address sensor-related issues:

  1. Safety Precautions: Before proceeding, make sure the washer is turned off and unplugged from the power source.
  2. Identify Sensors: LG washers are equipped with various sensors that monitor water levels, temperatures, and other factors. Consult your user manual to identify the location of these sensors.
  3. Inspect Sensors: Visually inspect the sensors for any visible damage, loose wires, or connections. Pay special attention to the water level sensor and temperature sensors.
  4. Clean Sensors: Dust, lint, or detergent residue can accumulate on sensors over time, affecting their accuracy. Use a soft, clean cloth or a cotton swab to gently clean the sensors. Be careful not to damage them during the cleaning process.
  5. Run Diagnostic Test: Many LG washers have a diagnostic test mode that can help identify sensor issues. Refer to your user manual for instructions on how to initiate a diagnostic test.
  6. Calibrate Sensors: If your washer allows sensor calibration, follow the provided instructions in your user manual. Calibrating the sensors can help ensure accurate readings.
  7. Professional Assistance: If you’ve thoroughly inspected and cleaned the sensors, run diagnostic tests, and the CL error code persists, it may indicate a more complex sensor problem or a faulty control board. In such cases, it’s advisable to contact LG customer support or a qualified technician for a thorough inspection and potential sensor replacement.
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Verifying the functionality of sensors is essential for diagnosing and resolving the CL error code on your LG washer. Accurate sensor readings are critical for the appliance’s proper operation, and addressing sensor issues can help ensure error-free laundry cycles.

Fix 8: Inspecting Drainage and Pump

If the LG washer CL error code still persists after trying the previous fixes, it may be due to drainage or pump-related issues. Follow these steps to check for and address such problems:

  1. Safety Precautions: Begin by ensuring the washer is turned off and safely unplugged from the power source.
  2. Locate the Drain Pump: Identify the drain pump on your LG washer. The drain pump is responsible for removing water from the drum during and after each cycle.
  3. Check for Blockages: Inspect the drain pump and its surrounding area for any debris, foreign objects, or clogs that might obstruct the flow of water. Common culprits include lint, coins, and small articles of clothing. Remove any obstructions you find.
  4. Inspect the Drain Hose: Follow the drain hose from the washer to the point where it connects to your home’s drainage system. Ensure the hose is not kinked, bent, or clogged. Straighten it out if necessary.
  5. Clean the Drain Filter: LG washers often have a drain filter located near the pump. Refer to your user manual to locate and access this filter. Carefully remove it and clean out any debris or lint that has accumulated. Reinsert the filter securely.
  6. Test the Drain Pump: While the pump is exposed, you can test it to check for functionality. Manually turn the pump impeller to ensure it spins freely without any resistance. If it feels jammed or doesn’t turn smoothly, it may be a sign that the pump needs replacement.
  7. Run a Drain Cycle: After addressing any drainage or pump issues, run a drain cycle to check if the CL error code is resolved. Use your washer’s controls to initiate a drain-only cycle.
  8. Professional Assistance: If you’ve followed all the steps, cleaned the pump and filter, and the CL error code persists, it may indicate a more complex pump or drainage problem. In such cases, it’s advisable to contact LG customer support or a qualified technician for a thorough inspection and potential pump replacement.

By ensuring that the drainage system, pump, and associated components are free from obstructions and functioning correctly, you can address potential causes of the LG washer CL error code related to drainage issues. This step is crucial for maintaining the efficiency and reliability of your washing machine.

Preventive Tips to Avoid Future CL Error Codes

Preventing the LG washer CL error code from recurring is essential for uninterrupted laundry routines. Here are some valuable tips to help you avoid encountering this issue in the future:

  1. Child Lock Awareness: Educate all household members about the Child Lock feature and how to activate and deactivate it. This awareness can help prevent accidental activations.
  2. Secure Control Panel: If you have young children, consider installing childproof covers or locks on the washer’s control panel to prevent unintended button presses.
  3. Power Surge Protection: Invest in surge protectors or uninterruptible power supplies (UPS) to shield your washer from power surges and voltage fluctuations.
  4. Regular Maintenance: Schedule routine maintenance checks for your washer to catch and address any potential issues before they escalate into error codes.
  5. Use Proper Outlets: Always plug your washer directly into a properly grounded outlet rather than using extension cords, which can lead to voltage drops.
  6. Keep Surroundings Clear: Ensure that the area around your washer is clear of any obstructions, electronic devices, or large appliances that could interfere with its operation.
  7. Water Supply Maintenance: Regularly inspect and clean water inlet filters or screens to prevent clogs. Maintain adequate water pressure in your home.
  8. Firmware Updates: Stay up to date with firmware and software updates provided by LG for your washer model. These updates can resolve known issues and improve performance.
  9. Regular Cleaning: Keep your washer clean, both inside and out. Periodically clean the drum, seals, and detergent dispensers to prevent buildup that can affect the machine’s performance.
  10. Professional Maintenance: Consider scheduling annual or bi-annual professional maintenance checks with a qualified technician to ensure that all internal components are functioning correctly.

By following these preventive tips, you can significantly reduce the chances of encountering the LG washer CL error code in the future. Regular maintenance, awareness of features, and proper usage can help keep your washing machine running smoothly and error-free.


The LG washer CL error code can be a minor inconvenience, but armed with the knowledge and steps provided in this guide, you can quickly resolve it and get back to your laundry tasks. Remember to check for accidental button presses, power interruptions, and perform the necessary resets to tackle this issue effectively. By following our comprehensive troubleshooting steps, you can ensure that the Child Lock feature serves its primary purpose – keeping your loved ones safe – without causing unnecessary disruptions in your laundry routine.


What does the LG washer CL error code mean?

The CL error means the Child Lock feature is active, preventing washer operation.

Why does the Child Lock activate accidentally?

Accidental activation happens with prolonged button presses or power interruptions.

What if the CL error persists after deactivating Child Lock?

Try power cycling, unplugging for 5 minutes, and running a hard reset.

What if the control panel is physically locked?

Check for physical button issues or contact LG support for assistance.

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