PS5 Error CE-112840-6: Reasons and Fixes

Are you a PS5 owner frustrated by the recurring CE-112840-6 error? Worry no more! In this comprehensive guide, we’ll break down the reasons behind this issue and walk you through the steps to fix it for good. Keep reading for expert insights and easy-to-follow solutions that will enhance your gaming experience.

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Common Reasons for PS5 Error CE-112840-6

Understanding the root causes behind the CE-112840-6 error can help you resolve the issue more effectively. Here are some common reasons for this error on PlayStation 5:

• 1. Corrupted Data: Game or application data can become corrupted due to various reasons, such as an interrupted download, a power outage during installation, or a system glitch. Corrupted data can prevent the game or app from launching, leading to the CE-112840-6 error.
• 2. Outdated System Software: Running outdated system software on your PS5 can cause compatibility issues with games and applications, triggering the CE-112840-6 error. Regularly updating your system software ensures better compatibility and smoother performance.
• 3. Network Issues: An unstable internet connection can also contribute to the CE-112840-6 error, especially for games or applications that require a constant online connection. Connection interruptions or poor network quality can cause the game or app to malfunction.
• 4. Storage Space Limitations: Insufficient storage space on your PS5’s internal drive can cause issues when trying to download or install new games and applications. This lack of space can lead to incomplete installations or data corruption, resulting in the CE-112840-6 error.
• 5. Conflicting Add-ons or Customizations: In some cases, add-ons or customizations related to a specific game or app can cause conflicts, leading to the CE-112840-6 error. This could be due to compatibility issues, outdated add-ons, or improperly installed customizations.

How to Fix PS5 Error CE-112840-6?

Fix 1: Clear Cache and Rebuild Database in Safe Mode

Clearing your PS5’s cache and rebuilding the database can resolve various issues, including the CE-112840-6 error. This process scans the drive and creates a new database of all content, thereby fixing any corrupted data or software glitches. Here’s a detailed explanation of the steps:

Step 1: Power off your PS5

• Press and hold the power button on the console until the LED light turns off.
• Wait for the power indicator to stop blinking, indicating that the system is completely off.

Step 2: Enter Safe Mode

• Press and hold the power button again, but this time, continue holding it until you hear two beeps (approximately seven seconds apart). This will initiate Safe Mode.
• Release the power button after the second beep.

Step 3: Connect the DualSense Controller

• Connect your DualSense controller to the console using a USB cable.
• Press the PS button on the controller to pair it with the PS5.

Step 4: Select ‘Clear Cache’ and ‘Rebuild Database’ Option

• In the Safe Mode menu, you will see several options. Select option 5, “Rebuild Database.” This process will clear the cache and rebuild the database without affecting your saved data or installed games and applications.

Step 5: Wait for the Process to Complete

• The rebuilding process may take some time, depending on the amount of data on your PS5. Be patient and do not interrupt the process.
• Once the process is complete, your PS5 will restart automatically.

After completing these steps, try launching the affected game or application to see if the CE-112840-6 error has been resolved.

Fix 2: Restart Your PS5

Restarting your PS5 can help resolve minor issues, including the CE-112840-6 error, by clearing temporary data and allowing the system to start fresh. Here’s a detailed explanation of the steps:

Step 1: Turn Off Your PS5

• Press and hold the power button on the console until the LED light turns off.
• Wait for the power indicator to stop blinking, indicating that the system is completely off.

Step 2: Unplug the Power Cable

• Unplug the power cable from the back of the PS5 console.
• Wait for approximately 30 seconds to ensure that all residual power has been discharged from the system.

Step 3: Plug the Power Cable Back In

• After waiting for 30 seconds, plug the power cable back into the console.
• Ensure that the cable is securely connected to both the PS5 and the power source.

Step 4: Turn On Your PS5

• Press the power button on the console to turn it back on.
• Wait for the system to boot up and reach the home screen.

Step 5: Check the Game or Application

Try launching the affected game or application to see if the CE-112840-6 error has been resolved.

If the issue persists after restarting your PS5, consider trying other fixes, such as clearing cache and rebuilding the database, checking for system software updates, or reinstalling the affected game or application.

Fix 3: Check for System Software Updates

Updating your PS5’s system software can fix compatibility issues and improve overall performance, potentially resolving the CE-112840-6 error. Here’s a detailed explanation of the steps:

Step 1: Go to the PS5 Home Screen

• Turn on your PS5 console and log in to your account.
• Make sure you are on the home screen, where you can see all your games and apps.

Step 2: Navigate to Settings

• Locate the Settings icon (gear icon) in the upper-right corner of the home screen.
• Select the Settings icon to access the Settings menu.

Step 3: Access System Software Settings

• In the Settings menu, scroll down and select the “System” option.
• Within the System menu, choose “System Software.”

Step 4: Update System Software

• Under “System Software,” select “System Software Update and Settings.”
• Choose “Update System Software” to check for available updates.
• If an update is available, follow the on-screen instructions to download and install the update.

Step 5: Restart Your PS5

• Once the system software update has been installed, your PS5 may restart automatically. If it doesn’t, manually restart your console by turning it off and then back on.

Step 6: Check the Game or Application

After updating the system software, try launching the affected game or application to see if the CE-112840-6 error has been resolved.

Regularly checking for system software updates can help prevent future errors and ensure the best possible gaming experience on your PS5.

Fix 4: Delete and Reinstall the Game/Application

Deleting and reinstalling the game or application affected by the CE-112840-6 error can help resolve any corrupted data or installation issues. Here’s a detailed explanation of the steps:

Step 1: Go to the PS5 Home Screen

• Turn on your PS5 console and log in to your account.
• Make sure you are on the home screen, where you can see all your games and apps.

Step 2: Delete the Affected Game/Application

• Highlight the game or app with the CE-112840-6 error on the home screen.
• Press the Options button (three lines) on your DualSense controller to open the context menu.
• Select “Delete” to uninstall the game or application. Note that this will only remove the game or app files, not your saved data.

Step 3: Reinstall the Game/Application

• Go to your Game Library by selecting the “Library” icon in the top-right corner of the home screen.
• Find the game or application you just deleted in the library. If you have a large library, you can use the search function or filter options to locate it faster.
• Select the game or app and press the “Download” button to reinstall it on your PS5. If you have a physical copy of the game, insert the disc into the console and follow the on-screen instructions.

Step 4: Wait for the Installation to Complete

The download and installation process may take some time, depending on the size of the game or app and your internet connection speed. Be patient and do not interrupt the process.

Step 5: Check the Game or Application

Once the game or application has been reinstalled, try launching it to see if the CE-112840-6 error has been resolved.

Reinstalling the game or application can help fix any corrupted data or installation issues, allowing you to enjoy your gaming experience without errors.

Fix 5: Check and Reset Your Network Connection

Network issues can contribute to the CE-112840-6 error, particularly if the game or application requires a stable online connection. Resetting your network connection can help resolve these issues. Here’s a detailed explanation of the steps:

Step 1: Test Your Network Connection on PS5

• On your PS5 home screen, navigate to the Settings icon (gear icon) in the upper-right corner and select it.
• Scroll down and choose “Network” from the Settings menu.
• Select “Test Internet Connection” to check the status of your network connection. If the test reveals any problems, proceed to the next step.

Step 2: Power Cycle Your Router or Modem

• Turn off your router or modem by unplugging the power cable from the device.
• Wait for approximately 30 seconds to ensure that all residual power has been discharged from the system.
• Plug the power cable back into your router or modem and wait for the device to fully restart.

Step 3: Reset Network Settings on Your PS5

• Go back to the PS5 home screen and navigate to the Settings icon (gear icon) in the upper-right corner.
• Scroll down and choose “Network” from the Settings menu.
• Select “Settings” and then “Reset Network Settings.”
• Confirm the action by selecting “Reset” when prompted. Your PS5 will restart automatically after resetting the network settings.

Step 4: Reconnect to Your Network

• After your PS5 restarts, navigate to the Settings icon (gear icon) and select “Network” from the Settings menu.
• Choose “Settings” and then “Set Up Internet Connection.”
• Follow the on-screen instructions to reconnect your PS5 to your Wi-Fi network or wired connection.

Step 5: Check the Game or Application

Once your network connection has been reset and reestablished, try launching the affected game or application to see if the CE-112840-6 error has been resolved.

If the issue persists after resetting your network connection, consider trying other fixes, such as clearing cache and rebuilding the database, checking for system software updates, or reinstalling the affected game or application.

Fix 6: Restore PS5 Licenses

Restoring licenses on your PS5 can help resolve the CE-112840-6 error by ensuring that your console has the proper access to the games and applications you’ve purchased. Here’s a detailed explanation of the steps:

Step 1: Go to the PS5 Home Screen

• Turn on your PS5 console and log in to your account.
• Make sure you are on the home screen, where you can see all your games and apps.

Step 2: Navigate to Settings

• Locate the Settings icon (gear icon) in the upper-right corner of the home screen.
• Select the Settings icon to access the Settings menu.

Step 3: Access Account Management

• In the Settings menu, scroll down and select “Users and Accounts.”
• Within the “Users and Accounts” menu, choose “Account.”

Step 4: Restore Licenses

• Under “Account,” select “Other” to access additional settings.
• Choose “Restore Licenses” and then select “Restore” to confirm the action.

Step 5: Wait for the Process to Complete

• The license restoration process may take a few minutes, depending on the number of games and apps associated with your account.
• Be patient and do not interrupt the process. Your PS5 will notify you once the licenses have been restored.

Step 6: Check the Game or Application

After restoring licenses, try launching the affected game or application to see if the CE-112840-6 error has been resolved.

Restoring licenses can help fix any issues related to your purchased content, allowing you to enjoy your gaming experience without encountering the CE-112840-6 error. If the issue persists, consider trying other fixes, such as clearing cache and rebuilding the database, checking for system software updates, or reinstalling the affected game or application.

Fix 7: Disable Custom DNS Settings

Custom DNS settings might cause compatibility issues with certain games or applications, potentially leading to the CE-112840-6 error. Disabling custom DNS settings and reverting to your ISP’s default settings can help resolve this issue. Here’s a detailed explanation of the steps:

Step 1: Go to the PS5 Home Screen

• Turn on your PS5 console and log in to your account.
• Make sure you are on the home screen, where you can see all your games and apps.

Step 2: Navigate to Settings

• Locate the Settings icon (gear icon) in the upper-right corner of the home screen.
• Select the Settings icon to access the Settings menu.

Step 3: Access Network Settings

• In the Settings menu, scroll down and select “Network.”
• Within the Network menu, choose “Settings.”

Step 4: Change DNS Settings

• Select “Set Up Internet Connection” and choose your current connection type (Wi-Fi or LAN Cable).
• Choose “Advanced Settings” from the available options.
• For “DNS Settings,” select “Automatic” to disable custom DNS settings and revert to your ISP’s default settings.

Step 5: Save Changes and Test Connection

• Select “OK” to save the changes and return to the Network Settings menu.
• Choose “Test Internet Connection” to ensure that your PS5 is still connected to the internet.

Step 6: Check the Game or Application

After disabling custom DNS settings, try launching the affected game or application to see if the CE-112840-6 error has been resolved.

If the issue persists after disabling custom DNS settings, consider trying other fixes, such as clearing cache and rebuilding the database, checking for system software updates, or reinstalling the affected game or application.

Fix 8: Check for Game/Application Updates

Outdated game or application versions can cause compatibility issues with the PS5 system software, potentially leading to the CE-112840-6 error. Ensuring that your games and apps are up-to-date can help resolve this issue. Here’s a detailed explanation of the steps:

Step 1: Go to the PS5 Home Screen

• Turn on your PS5 console and log in to your account.
• Make sure you are on the home screen, where you can see all your games and apps.

Step 2: Highlight the Affected Game/Application

• Find the game or app experiencing the CE-112840-6 error on the home screen.
• Highlight the game or app by hovering over it with your controller’s cursor.

Step 3: Check for Updates

• Press the Options button (three lines) on your DualSense controller to open the context menu for the game or application.
• Select “Check for Update” from the menu. If an update is available, the PS5 will automatically download and install it.

Step 4: Wait for the Update to Install

• The download and installation process may take some time, depending on the size of the update and your internet connection speed. Be patient and do not interrupt the process.

Step 5: Check the Game or Application

After updating the game or application, try launching it to see if the CE-112840-6 error has been resolved.

Regularly checking for game and application updates can help prevent future errors and ensure the best possible gaming experience on your PS5. If the issue persists, consider trying other fixes, such as clearing cache and rebuilding the database, checking for system software updates, or reinstalling the affected game or application.

Conclusion

In conclusion, the PS5 error CE-112840-6 can be a nuisance, but fear not! Various fixes can resolve this issue. By clearing the cache, updating system software, and reinstalling the game or application, you can potentially eliminate the error. Additionally, restarting your PS5, checking network connections, and restoring licenses may help. Finally, disabling custom DNS settings and keeping games and apps up-to-date ensures a smooth gaming experience. With these solutions in hand, you’re well-equipped to tackle any PS5 error and enjoy uninterrupted gaming sessions. Happy gaming!

FAQS

Q: What is the PS5 error CE-112840-6?

A: The CE-112840-6 error is a PlayStation 5 issue that can occur when launching games or applications, possibly due to corrupted data or compatibility problems.

Q: Can I fix the error by restarting my PS5?

A: Yes, restarting your PS5 can resolve minor issues, including the CE-112840-6 error, by clearing temporary data and allowing the system to start fresh.

Q: How do I check for system software updates on my PS5?

A: Navigate to Settings > System > System Software > System Software Update and Settings, and then select “Update System Software” to check for available updates.

Q: Should I delete and reinstall the affected game or application?

A: Deleting and reinstalling the game or application can help fix corrupted data or installation issues that might be causing the CE-112840-6 error.

Q: Can network issues cause the CE-112840-6 error?

A: Yes, network issues can contribute to the error, particularly if the game or application requires a stable online connection. Resetting your network connection may help resolve these issues.

Q: How can I restore licenses on my PS5 to fix the error?

A: To restore licenses, go to Settings > Users and Accounts > Account > Other > Restore Licenses, and then select “Restore.”

Q: Can custom DNS settings cause the CE-112840-6 error?

A: Custom DNS settings might cause compatibility issues with certain games or applications, leading to the error. Disabling custom DNS settings can help resolve this issue.