Crunchyroll Not Working on PS5: Reasons and Solutions

Hi Gosssipians! Crunchyroll is a popular streaming service for anime and manga fans, but sometimes users experience issues when trying to access the platform on their PS5 console. One of the most common issues is the “Crunchyroll not working on PS5” error, which can be frustrating and mood-spoiling for fans who want to watch their favorite shows on a bigger screen. In this article, we will explore the reasons why Crunchyroll may not work on PS5 and provide solutions to fix the issue.

Crunchyroll Not Working on PS5

Reasons Why Crunchyroll May Not Work on PS5?

1. Network Connectivity Issues

As we all know Network Connection is a highly rated issue all over the world. The most common reason why Crunchyroll may not work on PS5 is due to network connectivity issues. The PS5 console requires a stable internet connection to stream content from the platform. If the network is not stable, the platform may not load or may buffer frequently.

2. Outdated system software:

The most possible chance of this issue occurring is when you are using Outdated system software. The PS5 console requires the latest system software to run smoothly, and if it is not up-to-date, some features may not work. In this case, you will need to update your PS5 system software to the latest version. You can do this by going to the “Settings” menu, selecting “System,” and then selecting “System Software.” From there, select “Update System Software” and follow the on-screen instructions.

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3. Cache and data issues:

When you stream content on the platform, it stores temporary files on your console. If these files become corrupt or outdated, it can cause issues with the platform. In this case, you will need to clear your cache and data. You can do this by going to the “Settings” menu, selecting “Storage,” and then selecting “System Storage.” From there, select “Saved Data,” and then “Media.” Finally, select “Crunchyroll” and then “Delete.”

If you are experiencing issues with your Crunchyroll account, it may prevent the platform from working on your PS5 console. For example, if your account subscription has expired or you have reached the limit of simultaneous streams, you may not be able to access the platform on your PS5. In this case, you will need to check your Crunchyroll account and make sure it is up-to-date. You can do this by logging into your account on a web browser and checking your subscription status or simultaneous stream limit. 

How to fix Crunchyroll Not Working on PS5?

Certainly! Here are some detailed and easy-to-follow steps to fix the issue of Crunchyroll not working on PS5:

Fix 1: Check Your Internet Connection

As we all know that Internet connection is a highly rated issue all over the world. So the first thing to do is to check your internet connection. Poor internet connectivity can cause issues with streaming services like Crunchyroll.

Here’s how to do it:

  • From the PS5 home screen, go to “Settings” and select “Network.”
  • Check if your internet connection is working fine.
  • If there’s an issue, try restarting your internet router and PS5 console and reconnecting.

Fix 2: Clear the App Cache and Data

Sometimes the app’s cache and data may cause issues with the Crunchyroll app. So  clearing the app cache and data will help you to resolve this issue.

Follow these simple steps to clear the app cache and data:

  • Go to the PS5 home screen and select the Crunchyroll app.
  • Press the “Options” button on your controller.
  • Select “Delete” and then “OK.”
  • Restart your PS5 console and reinstall the Crunchyroll app.
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Fix 3: Update Your PS5 System Software

The Old version of PS5 system software can also cause such issues. So, Make sure your PS5 console’s system software is up-to-date, as this can help fix issues with apps. Here’s how to check for and install updates:

  • From the PS5 home screen, go to “Settings” and select “System.”
  • Select “System Software” and “System Software Update and Settings.”
  • If an update is available, select “Download and Install.”
  • Wait for the update to install and then restart your PS5 console.

Fix 4: Reinstall the Crunchyroll App

If the issue is still troubling you, you can try reinstalling the Crunchyroll app. Here’s how to do it:

  • Go to the PS5 home screen and select the Crunchyroll app.
  • Press the “Options” button on your controller.
  • Select “Delete” and then “OK.”
  • Go to the PlayStation Store and search for “Crunchyroll.”
  • Select “Download” and wait for the app to install.
  • Launch the app and try streaming again.

Fix 5: Contact Crunchyroll Support

If none of the above solutions work, you can contact Crunchyroll support for further assistance. They have a team of experts who can help resolve the issue. Contacting Crunchyroll support will surely help you to instantly solve such an issue. Here’s how to contact them:

  • Go to the Crunchyroll website and select “Support.”
  • Fill out the support form with your information and a description of the issue.
  • Submit the form and wait for a response from the Crunchyroll support team.

By following these steps, you can troubleshoot and fix the issue of Crunchyroll not working on PS5. Enjoy uninterrupted streaming of your favorite anime shows and movies!

Conclusion

In conclusion, if you’re having trouble with Crunchyroll on PS5, try checking your internet connection, clearing the app cache and data, updating your system software, or reinstalling the app. And if all else fails, don’t hesitate to contact Crunchyroll support for further assistance. Happy streaming!

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FAQs

Why won’t Crunchyroll work on my PS5?

There could be several reasons, such as poor internet connection, outdated system software, or issues with the app itself. To know the causes in more detail please read the above-mentioned causes in the article.

How can I fix Crunchyroll not working on my PS5?

You can try checking your internet connection, clearing the app cache and data, updating your PS5 system software, or reinstalling the Crunchyroll app. If none of these work, contact Crunchyroll support for assistance.

What should I do if the Crunchyroll app keeps crashing on my PS5?

Try clearing the app cache and data, updating your PS5 system software, or reinstalling the app. If the issue persists, contact Crunchyroll support for assistance.

How do I update my PS5 system software?

Go to “Settings” and select “System” and “System Software Update and Settings.” If an update is available, select “Download and Install.”

Will I lose my Crunchyroll account information if I reinstall the app?

No, your account information should be saved. However, you may need to log back in after reinstalling the app.

How long will it take for Crunchyroll support to respond to my inquiry?

Response times may vary, but Crunchyroll support typically responds within a few business days. I hope these answers help you resolve any issues you’re experiencing with Crunchyroll on your PS5.

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