A Step-by-Step Guide to Creating an Organizational Chart

An organizational chart, also known as an org chart or organogram, is a visual representation of a company’s structure, hierarchy, and relationships between individuals and departments. It provides a clear and concise overview of how the organization is organized and helps employees and stakeholders understand the chain of command, reporting relationships, and communication channels.

In this comprehensive guide, we will walk you through the step by step process of making an organizational chart, discuss different types of organizational charts, and explore the benefits of using them in your business.

Creating an Organizational Chart

How to Creating an Organizational Chart

Step 1: Determine the Purpose and Scope

Before you start creating an organizational chart, it’s essential to determine its purpose and scope. Are you creating a high-level chart to showcase the overall structure of the organization, or do you need a detailed chart that includes specific job titles and reporting relationships? Clearly defining the purpose and scope will guide the design and layout of your organizational chart.

Step 2: Identify Key Roles and Departments

Next, identify the key roles and departments within your organization. Start with the top-level positions such as CEO, President, or Executive Director. Then, determine the various departments or divisions that exist within your organization, such as Sales, Marketing, Finance, Operations, Human Resources, and IT. Make a list of the positions and departments that you want to include in your chart.

Step 3: Determine Reporting Relationships

Once you have identified the key roles and departments, determine the reporting relationships between them. Who reports to whom? Are there any direct or indirect lines of communication? Understanding the reporting structure is crucial for accurately representing the hierarchy in your organizational chart. Consider both vertical reporting relationships (superior-subordinate) and horizontal relationships (collaborative or cross-functional teams).

See also  The importer reported a generic error

Step 4: Choose the Type of Organizational Chart

There are several types of organizational charts, each suited for different purposes and organizations. The most common types include hierarchical charts, matrix charts, flat or horizontal charts, and departmental charts. Hierarchical charts display the chain of command in a top-down format, while matrix charts show reporting relationships across multiple dimensions (such as function and project). Flat or horizontal charts emphasize collaboration and equal participation, and departmental charts focus on specific departments and their interactions. Choose the type that best suits your organization’s structure and communication needs.

Step 5: Select a Design Tool or Software

To create an organizational chart, you can use various design tools and software available online. These tools provide pre-designed templates and shapes that can be customized to fit your organization’s specific needs. Select a tool that is user-friendly, offers the desired features, and aligns with your budget.

Step 6: Design the Organizational Chart

Now it’s time to design your organizational chart. Start by creating a blank canvas or selecting a template that matches your chosen type of organizational chart. Add the key roles and departments to the chart and connect them with lines to represent reporting relationships. Include job titles, names of individuals, and any other relevant information. Pay attention to the layout and spacing to ensure readability and clarity. Use different shapes, colors, or shading to distinguish different levels or departments if desired.

Step 7: Review and Refine

Once you have created the initial draft of your organizational chart, review it for accuracy, completeness, and visual appeal. Check for any missing roles or departments and ensure that the reporting relationships are accurately represented. Seek feedback from colleagues or stakeholders to get different perspectives and make any necessary refinements.

Step 8: Distribute and Communicate

After finalizing your organizational chart, it’s important to distribute and communicate it effectively within your organization. Share the chart with relevant employees and stakeholders through email, company intranet, or printed copies. Explain the purpose and benefits of the chart to ensure everyone understands its significance. Encourage employees to refer to the organizational chart for clarity on reporting relationships and to better understand the structure of the organization.

See also  All Roblox error code

Read more: Microsoft Authenticator App Not Working – How to Fix it?

The Benefits of Utilizing an Organizational Chart

Creating and utilizing an organizational chart offers several benefits for your business:

  • Visual Representation: Organizational charts provide a clear and visual representation of the company’s structure, making it easier for employees and stakeholders to understand reporting relationships and decision-making processes.
  • Clarity and Communication: Organizational charts promote clarity and effective communication by providing a centralized source of information about roles, responsibilities, and reporting lines. It helps avoid confusion and misunderstandings within the organization.
  • Decision-Making: An organizational chart assists in decision-making processes by clarifying roles and responsibilities, enabling efficient delegation of tasks, and identifying gaps or overlaps in the organization’s structure.
  • Onboarding and Training: New employees can refer to the organizational chart to understand the structure of the organization and familiarize themselves with key roles and reporting relationships. It facilitates smoother onboarding and training processes.
  • Succession Planning: Organizational charts aid in succession planning by identifying key positions and potential candidates for future leadership roles. It helps ensure a smooth transition during times of change or when key employees leave the organization.
  • Collaboration and Teamwork: Organizational charts can foster collaboration and teamwork by providing a visual representation of cross-functional teams or collaborative groups within the organization. It promotes effective communication and coordination between departments.
  • Scalability and Growth: As businesses grow and evolve, organizational charts provide a foundation for managing growth and scalability. It helps identify areas that need to be restructured or expanded to accommodate changing business needs.


In conclusion, creating an organizational chart is a valuable exercise for any business. It provides a visual representation of the company’s structure and hierarchy, facilitates effective communication, clarifies roles and responsibilities, and aids in decision-making processes.

By following the steps outlined in this guide and leveraging the right design tools or software, you can create an organizational chart that accurately reflects your organization’s structure and supports your business objectives. Remember to regularly review and update the chart as your organization evolves. Embrace the benefits of using an organizational chart and empower your employees with a clear understanding of the company’s structure, fostering collaboration, efficiency, and growth.