One of the best ways to grow as an organization is by creating a positive and engaging workplace. A positive work culture encourages employee growth. Likewise, a negative and highly competitive workspace can hamper growth. Feedback Driven Culture is essential for any organization to grow, there should always be constructive feedback but it shouldn’t seem like criticism. If your employees can openly discuss things and share their ideas and feedback then they are more likely to work hard and get results.
No beating around the bush, back bitching, and complaining if there is a strong feedback-driven culture in an organization. If the employee feels that they are being valued for their honesty and feedback, it will impact their productivity and confidence. Feedback should be taken seriously followed by a prompt solution rather than doing it for the sake of doing. Here are a few ways to build a feedback-driven culture:
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1) Decent feedback tool:
Choose a feedback tool that aligns with the work culture of your organization, the tool should be easily accessible and used. User-friendly tools have better engagement, so pick a tool that a layman can use. Once you figure out the right tool, make sure you train every employee on how they can use it. You can also leverage technology for feedback, Officevibe, Lattice, and Betterworks are a few which are easy for communication and management.
Usage of tools can depend on the maturity of the company, if you are a big organization then using google sheets might not work for you as it can for an early-stage start-up, pick your tool wisely before implementing.
2) Avoid favoritism:
There should be no prejudice in the feedback process. If a newly joined employee shares feedback on a senior manager, the due process needs to be done without any favoritism. In this way, you can build an honest and transparent ecosystem where there is no hierarchy. This will have a positive impact on the people who joined recently and they make a good first impression about the organization.
3) Offer feedback training:
Feedback training is essential for every employee if you want to build transparent feedback-driven culture. It’s important for young professionals who are just starting their journey in the corporate world. Some might be rude and target people personally rather than giving constructive and solution-oriented feedback.
Feedbacks are always meant to bring positive change but not criticism towards each other. So, feedback training is crucial. You can check out Paycom app which is an LMS software that trains your employees as you engage them with ongoing development.
4) Respond to feedback:
Response to feedback is more important than just taking feedback. Every feedback should be examined properly and try to review whether it’s honest feedback or just bragging, then act accordingly but never ignore feedback. If there is accountability, then people can trust the process more and can share the feedback again.
5) Make it a routine:
Don’t do the feedback seasonally, make it a habit so that it will become a part of the operations and regular processes. Organize feedback sessions consistently which can lead to instant improvement from previous feedback and motivate them to give their best towards their work.
6) Make them feel secure:
Employees shouldn’t feel insecure while giving feedback fearing that they will be fired from their job or terminated from promotions, give assurance to them by your actions. If you notice anything happening of that sort, make sure strict action is taken as it spoils the purpose of feedback if people are not honest and transparent.
The benefits of a great feedback culture are very hard to ignore. It creates room for improvement and there can be no hierarchy or discrimination if done transparently. So embrace feedbacks and use them to make your organization a better place.