Netflix error code tvq-aui-4

In the world of streaming entertainment, Netflix stands as a titan, offering an expansive range of movies, TV shows, and documentaries. However, subscribers occasionally encounter roadblocks, such as the Netflix error code TVQ-AUI-4. This error can be frustrating, interrupting your binge-watching sessions. This comprehensive guide aims to demystify this error code, providing you with effective solutions to ensure a seamless streaming experience.

Netflix error code tvq-aui-4

Reasons behind the Netflix error code TVQ-AUI-4

Certainly! Here are the key reasons behind the Netflix error code TVQ-AUI-4, with important words highlighted for emphasis:

  1. Network Connectivity Issues: This is the most common cause. If your internet connection is unstable or too slow, it can prevent your device from connecting properly to Netflix servers, leading to this error.
  2. Outdated Netflix App: An older version of the Netflix app may not be compatible with the current Netflix server configurations. This incompatibility can trigger the error.
  3. Device Compatibility Problems: Sometimes, the error arises because your streaming device is no longer compatible with the latest version of Netflix. This is more common with older devices.
  4. Temporary Glitches: Minor, temporary glitches in your streaming device or app can cause the error. These are often resolved with a simple restart.
  5. Netflix Server Issues: On rare occasions, the problem might be on Netflix’s end. If there’s a server outage or maintenance going on, it can result in this error code appearing.
  6. Corrupted App Data: Corrupt data within the Netflix app can also be a culprit. This might happen due to incomplete updates or other app-related issues.
  7. Bandwidth Limitations: If your internet plan doesn’t provide sufficient bandwidth for high-quality streaming, it can result in this error, especially during peak usage times.

Understanding these reasons can help in effectively troubleshooting and resolving the Netflix error code TVQ-AUI-4.

How to fix Netflix error code tvq-aui-4?

Fix 1: Resolving Network Connectivity Issues

Network connectivity issues are a primary cause of the Netflix error code TVQ-AUI-4. Here are detailed steps to resolve these issues:

  1. Check Your Internet Connection: First, ensure that your internet connection is active. Try accessing other websites or services to confirm internet availability.
  2. Restart Your Modem and Router: Unplug your modem and router from the power source, wait for about 30 seconds, and then plug them back in. This can reset your network equipment and often resolves temporary connectivity problems.
  3. Improve Wi-Fi Signal Strength: If you’re using a Wi-Fi connection, try to minimize distance and obstructions between your device and the router. Walls, large objects, and distance can weaken the signal.
  4. Connect Via Ethernet: For a more stable connection, use an Ethernet cable to directly connect your streaming device to the router. This can significantly improve connection stability compared to Wi-Fi.
  5. Limit Network Traffic: If multiple devices are using the network simultaneously, it can strain your bandwidth. Try limiting the number of devices connected to the internet while streaming on Netflix.
  6. Test Your Internet Speed: Use an online speed test tool to check if your internet speed is sufficient for streaming Netflix. Netflix recommends a minimum speed of 3 Mbps for SD quality, 5 Mbps for HD, and 25 Mbps for Ultra HD.
  7. Contact Your Internet Service Provider (ISP): If you’ve tried all the above steps and still face issues, there might be a problem with your ISP. Contact them to check for any outages or service issues in your area.
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By following these steps, you should be able to resolve network connectivity issues that lead to the Netflix error code TVQ-AUI-4. These measures ensure a stable and fast internet connection, crucial for a smooth streaming experience.

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Fix 2: Updating the Netflix App

Ensuring your Netflix app is up-to-date is crucial for avoiding the Netflix error code TVQ-AUI-4. Outdated apps can lead to compatibility issues. Here’s how to update the Netflix app:

  1. Check for Updates: Go to your device’s app store (Google Play Store, Apple App Store, etc.). Search for Netflix.
  2. Update the App: If there’s an available update, select Update. This will download and install the latest version of the app.
  3. Restart Your Device: After updating, restart your device to ensure the changes take effect properly.
  4. Open Netflix Again: Launch the Netflix app and check if the error persists. An updated app often resolves compatibility and bug-related issues.

Fix 3: Reinstalling Netflix App

Reinstalling the Netflix app can help fix issues related to corrupted data or incomplete updates.

  1. Uninstall the Netflix App: Go to your device’s settings, find the Netflix app, and select Uninstall or Remove.
  2. Restart Your Device: Before reinstalling, restart your device to clear any temporary files or cache.
  3. Reinstall Netflix: Go back to your device’s app store, search for Netflix, and download it again.
  4. Log In to Your Netflix Account: After installation, open the app and log in with your Netflix credentials.
  5. Test the App: Try streaming a video to see if the error code TVQ-AUI-4 has been resolved.

By updating or reinstalling the Netflix app, you can address various issues that might cause the TVQ-AUI-4 error. These steps ensure your app runs smoothly, with the latest features and security updates.

Fix 4: Checking Device Compatibility

Incompatibility between your device and the latest version of Netflix can lead to the Netflix error code TVQ-AUI-4. Here’s how to address this:

  1. Check Device Compatibility: Visit the Netflix website or consult your device’s user manual to see if it is still compatible with the latest Netflix updates.
  2. Upgrade Firmware or Operating System: If your device is compatible but running on an older version of its operating system or firmware, look for any available updates and install them. This can often be done through the device’s settings menu.
  3. Consider Device Alternatives: If your device is no longer compatible with Netflix, you might need to consider upgrading to a newer model or using a different device, like a smart TV, streaming stick, or gaming console that supports Netflix.
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Fix 5: Adjusting Streaming Quality

Sometimes, the issue might be related to the streaming quality settings, especially if your internet speed is not high enough to support high-quality streaming.

  1. Access Netflix Account Settings: Log into your Netflix account from a web browser. Go to the Account section and select Playback settings.
  2. Lower the Streaming Quality: Choose a lower streaming quality. For instance, switch from High (which requires more bandwidth) to Medium or Low, which are more forgiving on slower internet connections.
  3. Save Changes: After adjusting the settings, save the changes.
  4. Restart Netflix: Close and reopen the Netflix app on your device. This ensures the new settings take effect.
  5. Test the Streaming: Try watching a show or movie to see if the error persists. Lowering the streaming quality can significantly reduce the load on your internet connection, potentially resolving the TVQ-AUI-4 error.

By checking device compatibility and adjusting streaming quality, you can further troubleshoot and potentially resolve the Netflix error code TVQ-AUI-4. These steps help ensure that your device and internet connection can efficiently handle Netflix streaming.

Fix 6: Resetting Network Settings on Your Device

Sometimes, resetting the network settings on your device can resolve connectivity issues that lead to the Netflix error code TVQ-AUI-4. Here’s how to do it:

  1. Access Device Settings: Go to your device’s settings menu.
  2. Find Network Settings: Look for an option related to network or internet settings. This varies depending on the device.
  3. Reset Network Settings: Select the option to reset network settings. This will erase all current network configurations, including Wi-Fi passwords, VPN settings, and any custom network preferences.
  4. Reconnect to Your Network: After the reset, reconnect to your Wi-Fi network or reconfigure any necessary network settings.
  5. Test Netflix: Open Netflix and check if the error has been resolved.

Fix 7: Disabling VPN or Proxy Services

If you’re using a VPN or proxy service, it might interfere with Netflix’s ability to connect properly.

  1. Disable VPN/Proxy: Turn off any VPN or proxy services you might be using.
  2. Restart Your Device: After disabling the VPN or proxy, restart your device to ensure all network connections are reset.
  3. Check Netflix Again: Try accessing Netflix to see if the error persists. Netflix often works best with a direct, unaltered internet connection.
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Fix 8: Contacting Netflix Support

If all else fails, reaching out to Netflix’s customer support can provide further assistance.

  1. Visit Netflix Support: Go to the Netflix Help Center on their website.
  2. Describe Your Issue: Use the search function or navigate through the help topics to find information related to error code TVQ-AUI-4.
  3. Contact Customer Service: If the provided information doesn’t resolve your issue, use the contact options available on the site to speak with a Netflix customer service representative.
  4. Follow Their Guidance: The support team might have specific instructions or solutions based on the details of your situation.

By implementing these additional fixes, you stand a good chance of resolving the Netflix error code TVQ-AUI-4 and getting back to enjoying your favorite shows and movies without interruption.


The Netflix error code TVQ-AUI-4, while troublesome, is often easily resolved. By following these steps, you can usually fix the issue and return to enjoying your favorite shows and movies. Remember to keep your app updated, ensure a stable internet connection, and regularly check for any Netflix server issues. With these solutions, your streaming experience should be smooth and enjoyable.


What is Netflix Error Code TVQ-AUI-4?

It’s a common error indicating network or connectivity issues while streaming on Netflix.

Can a weak internet connection cause TVQ-AUI-4 error?

Absolutely! A stable and strong internet connection is crucial to avoid this error.

Can outdated devices cause Netflix errors?

Yes, older devices might not support the latest version of Netflix, leading to errors.