Intel wireless ac 9560 not working

A common Wi-Fi and Bluetooth module, the Intel Wireless-AC 9560, is used in many laptops and other devices to enable wireless connectivity. But, it could experience problems that hinder it from functioning, just like any other piece of hardware. In this troubleshooting guide, we’ll examine typical causes of the Intel Wireless-AC 9560 not functioning and offer step-by-step instructions for fixing the issue.

Intel wireless ac 9560 not working

Causes for intel wireless ac 9560 not working

Drivers that are outdated or incompatible

It might not work correctly if the drivers for the Intel Wireless-AC 9560 module are out-of-date or incompatible with your operating system.

Hardware connectivity problems

A poor or nonexistent wireless signal can be caused by faulty or loose connections, such as those in the Wi-Fi antenna or the module itself, which will prevent the module from functioning correctly.

Dispatch software snags

Try temporarily disabling or deleting any other programmes you think may be causing conflicts, such as VPNs or antivirus software, to see whether the Intel Wireless-AC 9560 module problem is fixed.

Preventing other gadgets from interfering

The Intel Wireless-AC 9560 module may experience interference from other wireless devices such routers, Bluetooth devices, or cordless phones.

Incorrect settings for the network adapter

The Intel Wireless-AC 9560 module may be unable to connect to a wireless network due to faulty network adapter configurations or settings, such as erroneous IP address or DNS settings.

Problems with network configuration

The Intel Wireless-AC 9560 module’s performance may be impacted by problems with the network setup, such as wrong router settings or network conflicts.

Firewall configurations or security software

Your device’s security software or firewall configurations can prevent the Intel Wireless-AC 9560 module from making the necessary network connections.

Settings for power management

The performance of the Intel Wireless-AC 9560 module may be impacted by the power management options on your device, such as the choice to disable the network adapter to conserve power.

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Wireless adapter that is inoperable or disabled

It won’t be possible to create a wireless connection if the wireless adapter, including the Intel Wireless-AC 9560 module, is deactivated or broken.

Inflicted physical harm to the module

The Intel Wireless-AC 9560 module can get physically damaged, such as bent or broken antenna connections or defective circuitry, which can make it unable to perform as intended.

BIOS options

The Intel Wireless-AC 9560 module may not function properly if the BIOS (Basic Input/Output System) of your device is set incorrectly, for example, by disabling wireless capabilities.

Hardware malfunction or failure

The Intel Wireless-AC 9560 module, like any electronic component, is susceptible to hardware failure or malfunction for a variety of causes, including manufacturing flaws, normal wear and tear, or electrical problems.

How to fix intel wireless ac 9560 not working

Upgrade firmware and drivers

The Intel Wireless-AC 9560 module may have compatibility or performance difficulties with out-of-date drivers or firmware. To make sure you have the most recent and compatible versions installed, you must often update the drivers and firmware from the Intel website or the support page of the manufacturer of your device.

Check for bodily harm

The performance of the wireless module can be impacted by physical damage to either of its antennas. Examine the system for any obvious evidence of damage, such as bent or broken antennae, loose connections, or physical impacts. If any damage is found, it could need to be repaired or replaced.

For signal interference, look out

The Intel Wireless-AC 9560 module may experience connectivity troubles due to interference from other wireless devices, appliances, or electrical equipment. Move the gadget away from probable interference sources or place it somewhere with little interference.

Disable your proxy or VPN

A virtual private network (VPN) or proxy server may interfere with the connection of the module. Temporarily disable the VPN or proxy and see whether the problem still exists.

Reset network configurations

Your device’s network settings can be reset to assist resolve any conflicts or misconfigurations that might be impairing the functionality of the module. On your smartphone, navigate to the network settings menu and choose the option to reset network settings.

Disable your antivirus or firewall

On occasion, your device’s firewall or antivirus software may prevent access to the wireless network, which includes the Intel Wireless-AC 9560 module. Disable the firewall or antivirus programme for a while, then see if the problem is fixed. After testing, don’t forget to reactivate them.

Verify the power management settings

The performance of the Intel Wireless-AC 9560 module may be impacted by the power management settings on your device. Although power-saving mode could restrict the module’s performance, make sure the power management settings are suitable for wireless connectivity.

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Configure the wireless adapter

Look for any superficial aspects relating to the Intel Wireless-AC 9560 module by entering the wireless adapter settings on your device. In order to optimise the performance of the module, adjust the parameters in accordance with both the manufacturer’s recommendations or experiment with different settings.

Firmware updates for routers

Your router’s outdated firmware may not work properly with the Intel Wireless-AC 9560 module. Look for any available router firmware upgrades and install them in accordance with the manufacturer’s instructions.

Verify the network configuration

The connection of the module may be impacted by wrong network setup settings, including erroneous IP address or DNS settings. Make that your device’s network setup settings are correct and correspond to those supplied by your internet service provider (ISP).

Turn off Bluetooth

Disabling Bluetooth on your device might assist reduce any interference with the Intel Wireless-AC 9560 module if you are not using it. Wi-Fi and Bluetooth use comparable frequencies and can occasionally interfere with one another.

Activate Roaming Aggression

When connected to a poor signal, the Intel Wireless-AC 9560 module has a parameter called Roaming Aggressiveness that controls how frequently the module looks for a stronger Wi-Fi network. In regions with poor Wi-Fi signals, turning on Roaming Aggressiveness in the module’s settings may assist increase connectivity.

Wi-Fi channel change

The operation of the module may be impacted by interference from other networks or devices using the same channel as Wi-Fi signals, which operate on other frequencies. To enhance the module’s connectivity, go to your router’s settings and try switching the Wi-Fi channel to one that is less crowded.

Turn off the power-saving mode

The Intel Wireless-AC 9560 module’s performance may be constrained by some devices’ power-saving capabilities in order to prolong battery life. Disable any power-saving mode that could be impairing the function of the module by checking the power settings on your device.

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Disable Ethernet that is energy-efficient

The Intel Wireless-AC 9560 is one of the Wi-Fi modules that may have connectivity troubles with Energy-efficient Ethernet (EEE), a function that lowers the power consumption in network devices. To test whether it fixes the problem, disable EEE in your device’s network settings.


The Intel Wireless-AC 9560 module not functioning might be annoying, but by using the troubleshooting techniques described in this article, you can quickly locate and fix the problem. Recall to check the hardware connections, update BIOS, reset network settings, review power management settings, check for software conflicts, update drivers, and check for hardware/software incompatibilities. If necessary, see a specialist. With the right troubleshooting, you can restore your Intel Wireless-AC 9560 module’s functionality and enjoy uninterrupted wireless access once more.

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Can I use an Intel Wireless-AC 9560 module with non-Apple hardware to run MacOS?

A Hackintosh configuration may require additional setup and drivers even if the Intel Wireless-AC 9560 module is compatible with MacOS. Verify that the drivers are appropriate for the installation, and abide by any community regulations.

Can I use my Bluetooth device other than headphones and speakers with my Intel Wireless-AC 9560 module?

Yes, the Intel Wireless-AC 9560 module supports Bluetooth connectivity with various devices, including mice, keyboards, smartwatches, and more. Ensure that the device you want to connect is Bluetooth-compatible and follow the pairing process.

Can I use the Intel Wireless-AC 9560 module in a tough or industrial setting?

The Intel Wireless-AC 9560 module is generally made for consumer electronics, therefore it might not be appropriate for usage in conditions that call for specialist networking solutions, such as industrial or ruggedized settings. For details on Wi-Fi modules that have been ruggedized, refer to Intel’s documentation.

Can I use the Intel Wireless-AC 9560 module for VoIP (Voice over Internet Protocol) or Wi-Fi calling?

You can make voice calls over Wi-Fi with the Intel Wireless-AC 9560 module because it supports VoIP applications and Wi-Fi calling. Check to see if Wi-Fi calling is supported by your device and service provider, then set up your device accordingly.