Intel Wifi 6 ax201 not working

If you own a laptop or desktop equipped with the Intel WiFi 6 AX201 adapter and are experiencing connectivity issues, you’re not alone. Intel WiFi 6 AX201 is a highly capable wireless network card, but like any technology, it may encounter problems. In this comprehensive troubleshooting guide, we will address the common issues users face with the Intel WiFi 6 AX201 adapter and provide step-by-step solutions to resolve them.

Reasons behind Intel WiFi 6 AX201 Not Working

1. Outdated Drivers: Using outdated or incompatible drivers can lead to connectivity issues and performance problems with the Intel WiFi 6 AX201 adapter.
2. Incorrect Settings: Misconfigured network settings on the device or router can result in the adapter not working as expected.
3. Signal Interference: Physical barriers, other electronic devices, or neighboring WiFi networks can cause signal interference, affecting the adapter’s performance.
4. Hardware Conflicts: The WiFi adapter may face conflicts with other hardware components in the system, causing it to stop working.
5. Router Compatibility: Incompatibility between the Intel WiFi 6 AX201 adapter and the WiFi 6 router can lead to connection problems.
6. Firmware Issues: Outdated or corrupted firmware on the router or the adapter can cause connectivity issues.
7. Power Management Settings: Incorrect power management settings may cause the adapter to turn off or go into sleep mode unexpectedly.
8. Antivirus/Firewall Interference: Overprotective antivirus or firewall software may block the adapter’s access to the network.
9. Network Overload: An overloaded network with multiple devices connected simultaneously can lead to instability and poor performance.
10. Fast Startup (Windows): The Fast Startup feature on Windows can interfere with the adapter’s performance.
11. Network Reset Issues: Performing a network reset without proper follow-up settings can cause problems with the adapter’s functionality.
12. Router Issues: Malfunctioning or outdated routers may not fully support WiFi 6, impacting the adapter’s performance.
13. Operating System Bugs: Bugs or glitches in the operating system may affect the functionality of the Intel WiFi 6 AX201 adapter.
14. Radio Frequency Interference: External devices emitting radio frequencies can interfere with the WiFi signals, leading to connectivity problems.
15. Physical Damage: Physical damage to the adapter or its components can cause it to malfunction or stop working altogether.
16. Driver Conflicts: Conflicts between multiple drivers installed on the system may lead to issues with the WiFi 6 AX201 adapter.
17. Temperature Issues: Excessive heat around the adapter or inadequate cooling can impact its performance.
18. Network Adapter Disabled: Accidentally disabling the network adapter in device settings can result in connectivity problems.
19. Faulty Hardware: A defective Intel WiFi 6 AX201 adapter or other hardware components can cause connection issues.
20. ISP Limitations: Internet Service Provider (ISP) issues or network outages can result in the WiFi 6 AX201 adapter not functioning correctly.

How to fix Intel Wifi 6 ax201 not working?

Fix 1: Update Drivers

Step 1: Identify the Current Driver Version

1. Press Win + X on your keyboard and select Device Manager from the menu that appears.
2. In the Device Manager window, expand the Network adapters category.
3. Locate and right-click on the Intel WiFi 6 AX201 adapter.
4. Select Properties from the context menu.
5. In the Properties window, go to the Driver tab and make a note of the current driver version.

Step 2: Download the Latest Driver

Follow steps:

1. Visit the official Intel website or use your laptop manufacturer’s support page to download the latest driver for the Intel WiFi 6 AX201 adapter.
2. Enter your laptop or motherboard model and navigate to the drivers section.
3. Look for the most recent driver compatible with your operating system.
4. Download the driver, ensuring you select the correct version (32-bit or 64-bit) based on your system.

Step 3: Uninstall the Current Driver

1. Return to the Device Manager window by following the steps in Step 1.
2. Right-click on the Intel WiFi 6 AX201 adapter again and select Uninstall device from the context menu.
3. Check the box that says Delete the driver software for this device if it’s available, and click Uninstall.
4. Restart your computer once the uninstallation process is complete.

Step 4: Install the New Driver

Follow steps:

1. Locate the downloaded driver file and double-click on it to initiate the installation.
2. Follow the on-screen instructions to install the driver.
3. Restart your computer after the installation is finished.

Step 5: Verify the Driver Update

1. Go back to the Device Manager and navigate to the Network adapters section.
2. Right-click on the Intel WiFi 6 AX201 adapter and select Properties.
3. Go to the Driver tab and check if the driver version has been updated to the latest one you installed.
4. Test your WiFi connection to ensure the issue has been resolved.

Updating the driver to the latest version often resolves compatibility and performance problems with the Intel WiFi 6 AX201 adapter. If the issue persists, proceed to the next fix.

Fix 2: Check Power Management Settings

Step 1: Access Device Manager

1. Press Win + X on your keyboard and choose Device Manager from the menu.
2. Expand the Network adapters category to locate the Intel WiFi 6 AX201 adapter.

Step 2: Adjust Power Management Settings

Follow steps:

1. Right-click on the Intel WiFi 6 AX201 adapter and select Properties.
2. In the Properties window, go to the Power Management tab.
3. Ensure that the option Allow the computer to turn off this device to save power is unchecked. If it’s checked, disable it by clicking on the checkbox.
4. Click OK to save the changes.

Step 3: Disable Fast Startup (Windows)

1. Press Win + R to open the Run dialog box.
2. Type control panel and press Enter to open the Control Panel.
3. In the Control Panel, go to Power Options.
4. On the left-hand side, click on Choose what the power buttons do.
5. Click on Change settings that are currently unavailable.
6. Scroll down and uncheck the option Turn on fast startup (recommended).
7. Click Save changes to apply the settings.

Step 4: Restart Your Computer

Follow steps:

1. Restart your computer to apply the changes made to power management settings and fast startup.

Step 5: Check WiFi Connection

1. After your computer restarts, connect to your WiFi network and check if the Intel WiFi 6 AX201 adapter is now working correctly.
2. Test your internet connection and ensure stable and reliable performance.

Adjusting power management settings and disabling fast startup can prevent the Intel WiFi 6 AX201 adapter from turning off unexpectedly, resulting in improved network connectivity. If the issue persists, proceed to the next fix.

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Fix 3: Reset Network Settings

Step 1: Open Network Settings

1. Press Win + I on your keyboard to open the Settings window.
2. Click on Network & Internet to access the network settings.

Step 2: Reset Network

Follow steps:

1. In the left-hand pane, select Status.
2. Scroll down and click on the Network reset option.
3. A warning prompt will appear, informing you that this action will remove all network adapters and reset network settings. Click Reset now to proceed.

Step 3: Confirm Network Reset

1. Another confirmation window will appear. Click Yes to confirm the network reset.

Step 4: Restart Your Computer

Follow steps:

1. After the network reset is complete, restart your computer to apply the changes.

Step 5: Reconnect to WiFi

1. Once your computer restarts, reconnect to your WiFi network using the usual procedure.
2. Enter the WiFi password and allow your computer to connect to the network.

Step 6: Test the WiFi Connection

1. Test your WiFi connection to see if the Intel WiFi 6 AX201 adapter is now functioning correctly.
2. Open a web browser and visit various websites to ensure stable internet connectivity.

Resetting network settings can resolve underlying configuration issues that may be causing the Intel WiFi 6 AX201 adapter to not work correctly. This fix should help restore your WiFi connection. If the problem persists, try the next fix.

Fix 4: Run Network Troubleshooter

Step 1: Open Network Troubleshooter

1. Press Win + I on your keyboard to open the Settings window.
2. Click on Update & Security and then select Troubleshoot from the left-hand menu.

Step 2: Run Network Troubleshooter

Follow steps:

1. Scroll down to the Find and fix other problems section.
2. Under Network troubleshooter, click on Run the troubleshooter.
3. The troubleshooter will now scan for any issues with your network connection.

Step 3: Follow On-Screen Instructions

1. The Network troubleshooter will attempt to detect and fix any problems with your network adapters, including the Intel WiFi 6 AX201 adapter.
2. Follow the on-screen instructions and provide any required inputs to complete the troubleshooting process.

Step 4: Apply Fixes (if any)

Follow steps:

1. If the troubleshooter finds any issues, it will provide recommended fixes.
2. Click on Apply this fix or follow the suggested actions to implement the fixes.

Step 5: Restart Your Computer

1. After applying any fixes and completing the troubleshooter process, restart your computer to ensure the changes take effect.

Step 6: Test the WiFi Connection

1. Once your computer restarts, connect to your WiFi network and check if the Intel WiFi 6 AX201 adapter is now working properly.
2. Test your internet connection to verify that the issue has been resolved.

Running the Network troubleshooter can automatically identify and fix common network-related problems, including those affecting the Intel WiFi 6 AX201 adapter. If the issue persists, try the next fix or consider seeking assistance from technical support or a qualified professional.

Fix 5: Check for Physical Damage

Step 1: Inspect the Adapter

1. Turn off your computer and unplug it from the power source for safety.
2. Open your laptop or desktop casing, if possible, to access the internal components.
3. Locate the Intel WiFi 6 AX201 adapter, which is usually a small card inserted into a PCIe slot on the motherboard.

Step 2: Check for Visible Damage

Follow steps:

1. Carefully examine the adapter for any signs of physical damage, such as bent pins, burns, or visible cracks.
2. Inspect the PCIe slot for any debris or foreign objects that may obstruct the adapter’s connection.

Step 3: Check Antennas and Cables

1. If your laptop has external WiFi antennas, check them for any damage or loose connections.
2. For desktops, ensure that the antenna cables are securely connected to the Intel WiFi 6 AX201 adapter.

Step 4: Reassemble and Test

Follow steps:

1. If you find any physical damage, consider replacing the adapter with a new one that is compatible with your device.
2. If there’s no visible damage, carefully reassemble your laptop or desktop.
3. Plug your computer back into the power source and turn it on.
4. Reconnect to your WiFi network and test the Intel WiFi 6 AX201 adapter to see if it is now working correctly.

Step 5: Test on Another Device (if possible)

1. If you have access to another compatible device, try installing the Intel WiFi 6 AX201 adapter on that device.
2. This will help determine if the issue lies with the adapter or the specific computer.

Checking for physical damage is essential, as any hardware-related issues with the Intel WiFi 6 AX201 adapter can affect its performance. If the adapter is damaged and you’re unable to fix it, consider contacting the manufacturer for a replacement or seek professional help for repair or replacement.

Fix 6: Check for Firmware Updates

Step 1: Identify Router Model

1. Locate the model number of your WiFi 6 router. It is usually printed on a label on the back or bottom of the router.

Step 2: Access Router Admin Panel

Follow steps:

1. Open a web browser on your computer.
2. Enter the router’s IP address into the browser’s address bar. Common IP addresses include 192.168.0.1 or 192.168.1.1.
3. Press Enter to access the router’s admin panel.
4. If prompted, enter the router’s username and password to log in. If you haven’t changed it, check the router’s manual for default login credentials.

Step 3: Check for Firmware Updates

1. Once logged into the router’s admin panel, look for a section labeled Firmware Update or Software Update.
2. Check for any available updates for your router’s firmware. The update might be listed as the latest version or with a release date.
3. If an update is available, download it from the manufacturer’s website and save it to your computer.

Step 4: Apply Firmware Update

Follow steps:

1. In the router’s admin panel, locate the option to update the firmware.
2. Click on the Browse or Choose File button and select the downloaded firmware update file from your computer.
3. Follow the on-screen instructions to apply the update to your router.
4. The router will reboot during the update process, so ensure you do not interrupt the update.

Step 5: Reconnect to WiFi

1. After the router finishes updating and reboots, reconnect your computer to your WiFi network.
2. Use the usual procedure to connect, entering the WiFi password if prompted.

Step 6: Test the WiFi Connection

1. Test the Intel WiFi 6 AX201 adapter to see if it is now working correctly.
2. Check your internet connection and ensure stable and reliable performance.

Updating the router’s firmware can often resolve compatibility issues and improve the overall performance of the Intel WiFi 6 AX201 adapter. If the issue persists, consider contacting your router’s manufacturer for further assistance or seek help from a networking expert.

Fix 7: Disable Antivirus/Firewall

Step 1: Identify Antivirus/Firewall Software

1. Locate the antivirus and firewall software installed on your computer. Common examples include Windows Defender, Norton, McAfee, Avast, or AVG.

Step 2: Disable Antivirus/Firewall Temporarily

Follow steps:

1. Access the antivirus or firewall software by clicking on its icon in the system tray or searching for it in the Start menu.
2. Look for an option to temporarily disable the software or turn off its protection. This option may vary depending on the software you are using.
3. Click on the Disable or Turn Off button and confirm any prompts that appear to confirm the action.
4. Some antivirus or firewall software may require you to set the disabling duration. Choose “Until system restart” if available.

Step 3: Restart Your Computer

1. After disabling the antivirus and firewall, restart your computer to ensure the changes take effect.

Step 4: Test the WiFi Connection

Follow steps:

1. Once your computer restarts, reconnect to your WiFi network and check if the Intel WiFi 6 AX201 adapter is now functioning correctly.
2. Test your internet connection to verify that the issue has been resolved.

Step 5: Enable Antivirus/Firewall (Optional)

1. After confirming that the adapter is working correctly, enable the antivirus and firewall protection again.
2. Open the antivirus or firewall software and find the option to enable protection.

Step 6: Adjust Antivirus/Firewall Settings (if needed)

1. If the Intel WiFi 6 AX201 adapter continues to experience issues, you may need to adjust the antivirus or firewall settings.
2. Look for settings related to network protection, firewall rules, or network scanning, and try disabling specific features that may be causing conflicts.

Disabling the antivirus or firewall temporarily can help identify if they are interfering with the Intel WiFi 6 AX201 adapter’s functionality. If the issue persists after disabling them, re-enable the protection and consider reaching out to the antivirus/firewall software’s support or a technical expert for further assistance.

Fix 8: Check for Operating System Updates

Step 1: Check for Windows Updates (Windows OS)

1. Press Win + I on your keyboard to open the Settings window.
2. Click on Update & Security from the options.
3. Select Windows Update from the left-hand menu.
4. Click on Check for updates to search for available updates.

Step 2: Install Windows Updates

Follow steps:

1. If there are any updates available, click on Download and install to begin the installation process.
2. Wait for the updates to be downloaded and installed on your computer.
3. Restart your computer if prompted to complete the installation.

Step 3: Check for macOS Updates (Mac OS)

1. Click on the Apple logo in the top-left corner of your screen.
2. Select System Preferences from the drop-down menu.
3. Click on Software Update to check for available updates.

Step 4: Install macOS Updates

Follow steps:

1. If updates are available, click on Update Now to start the installation process.
2. Follow the on-screen instructions to download and install the updates.
3. Restart your Mac if prompted to complete the installation.

Step 5: Check for Linux Updates (Linux OS)

1. The process for checking updates varies depending on the Linux distribution you are using. Generally, you can use package managers like apt, yum, or dnf to check for updates.
2. Open the terminal and use the appropriate command to check for updates. For example, on Ubuntu, you can use sudo apt update to update the package list.

Step 6: Install Linux Updates

Follow steps:

1. If updates are available, use the package manager command (e.g., sudo apt upgrade on Ubuntu) to install the updates.
2. Follow the on-screen instructions to complete the update process.

Step 7: Test the WiFi Connection

1. After updating your operating system, reconnect to your WiFi network and check if the Intel WiFi 6 AX201 adapter is now working correctly.
2. Test your internet connection to ensure stable and reliable performance.

Updating your operating system ensures that your computer has the latest bug fixes, security patches, and drivers, which can resolve compatibility issues with the Intel WiFi 6 AX201 adapter. If the issue persists, consider seeking help from your OS support or consult with a technical expert for further assistance.

Preventing Tips to Maintain Intel WiFi 6 AX201 Performance

1. Keep Drivers Up to Date

Regularly check for driver updates for the Intel WiFi 6 AX201 adapter on the official Intel website or your laptop manufacturer’s support page. Updated drivers can fix bugs, improve compatibility, and enhance overall performance.

2. Update Router Firmware

Frequently check for firmware updates for your WiFi 6 router from the manufacturer’s website. Keeping your router’s firmware up to date can resolve compatibility issues and improve network stability.

3. Avoid Physical Damage

Handle your laptop or desktop with care to prevent physical damage to the Intel WiFi 6 AX201 adapter. Avoid dropping or mishandling your device, and ensure it is adequately cooled to prevent overheating.

4. Manage Power Settings

Adjust power management settings to prevent the adapter from turning off unexpectedly. Disabling power-saving features ensures a consistent and uninterrupted WiFi connection.

5. Optimize WiFi Environment

Place your router in a central location with minimal physical barriers to maximize WiFi coverage. Reduce interference by using non-overlapping channels and positioning the router away from other electronic devices.

6. Regular Network Maintenance

Perform routine network maintenance, such as resetting network settings, clearing cache, and restarting your router, to resolve minor issues and keep the network running smoothly.

7. Check for Interference

Keep an eye out for new devices or equipment that may cause signal interference with your WiFi network. Address any sources of interference promptly to maintain optimal WiFi performance.

8. Use Quality Antennas and Cables

If your laptop has external WiFi antennas, ensure they are in good condition. For desktops, use high-quality antenna cables to maintain a strong and stable connection.

9. Disable Overprotective Software

Temporarily disable third-party antivirus or firewall software if they are causing conflicts with the Intel WiFi 6 AX201 adapter. Re-enable them once you’ve verified that they are not the cause of the issue.

10. Regularly Restart Your Router

Restarting your router occasionally can help clear any temporary glitches and improve overall network performance.

By following these preventive tips, you can enhance the longevity and performance of the Intel WiFi 6 AX201 adapter, ensuring a seamless and reliable wireless experience. Regular maintenance and keeping everything up to date will help minimize connectivity issues and network-related problems.

Conclusion

Resolving Intel WiFi 6 AX201 issues involves a systematic approach, starting with simple solutions like updating drivers and adjusting settings, and then moving on to more advanced troubleshooting steps if necessary. By following this comprehensive guide, users can overcome common WiFi issues and enjoy the full potential of their Intel WiFi 6 AX201 adapter. Remember to keep all drivers, firmware, and software up to date to ensure a smooth and uninterrupted wireless experience. With these solutions, you can optimize your WiFi connection and enjoy seamless browsing, streaming, and online gaming.

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