Bose remote not working

It’s your downtime, and you’re ready to indulge in some soothing music or catch up on your favourite TV show. You reach for your Bose remote, but alas, it doesn’t respond. Suddenly, relaxation time feels stressful. But don’t worry, we’ve got you covered. This article explores the mysterious case of a non-working Bose remote. We’ll delve into the possible reasons why it might be giving you a hard time. From simple fixes like battery replacement to a bit more complex issues like infrared interference, we’ll guide you step by step. With our help, your trusty Bose remote will be back in action in no time. So, let’s solve this together!

Bose remote not working

Reasons behind Bose remote not working

Sure, let’s dive into a detailed explanation of the various reasons why your Bose remote may not be working:

1. Dead Batteries

This is the most common reason for a non-responsive Bose remote. Over time, the batteries in your remote control drain. When this happens, the remote won’t have the power it needs to transmit signals to your Bose device, rendering it non-functional.

2. Dust and Grime Accumulation

Dust and grime buildup is another major culprit. Over time, dust particles can accumulate within the buttons or the battery compartment. This buildup can block the signals from the remote to the device, causing it to malfunction.

3. Wear and Tear

Frequent use of your Bose remote can lead to wear and tear. This could manifest in various ways, such as unresponsive buttons, worn out circuits, or even a cracked outer casing. Such physical damage can hamper the remote’s functionality.

4. Infrared Interference

The Bose remote operates on infrared signals. Any obstacles or interference in the path of these signals can prevent the remote from working properly. Nearby electronic devices, bright lights, or even sunlight can interfere with infrared signals.

5. Misaligned Batteries

Incorrect alignment of batteries in the remote control is another possible reason. If the batteries are not installed correctly, with the positive and negative ends matching the markings in the battery compartment, the remote will not function.

6. Remote Not Programmed Correctly

Your Bose remote needs to be programmed to work with your specific Bose device. If the programming is not done correctly, the remote may not be able to send the correct commands to the device, rendering it non-functional.

7. Software Glitch

Just like any electronic device, your Bose remote can experience software glitches. Such glitches can disrupt the normal operation of the remote.

8. Internal Component Failure

Internal components of the remote, like the circuit board, might fail or become damaged. This could be due to dropping the remote, spilling liquid on it, or simply due to manufacturing defects.

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Each of these issues can cause your Bose remote to stop working. However, most of them are easily fixable at home, while others may require professional help or even a replacement of the remote. Understanding these reasons is the first step towards troubleshooting and restoring the function of your Bose remote.

How to Fix bose remote not working?

Fix 1: Replace the Batteries

The first and simplest fix to consider when your Bose remote isn’t working is to replace the batteries. Follow these steps:

  1. Locate the Battery Compartment: It’s typically situated at the back of your remote. Slide or unclip the cover to access the batteries.
  2. Remove the Old Batteries: Take out the old batteries. Be careful not to touch any other internal components of the remote.
  3. Insert the New Batteries: Purchase new batteries of the same type as the old ones. Place them into the battery compartment, ensuring the positive (+) and negative (-) ends align with the markings in the compartment.
  4. Reassemble the Remote: Put the battery cover back on. Make sure it snaps into place properly.
  5. Test the Remote: Aim it at your Bose device and press any button. If it’s working correctly, the problem was simply dead batteries.

Fix 2: Clean the Remote

If replacing the batteries doesn’t solve the issue, the next step is to clean your remote. Here’s how:

  1. Gather Your Supplies: You’ll need a soft cloth and a cotton swab. For stubborn dirt, rubbing alcohol can be used.
  2. Clean the Exterior: Use the soft cloth to gently clean the exterior of your Bose remote.
  3. Clean the Buttons: Dip the cotton swab in a small amount of rubbing alcohol and gently clean around and between the buttons.
  4. Clean the Battery Compartment: Use a new cotton swab to clean the battery compartment.
  5. Allow it to Dry: Before reinserting the batteries and testing the remote, ensure it’s completely dry.

Fix 3: Reset Your Remote

If the issue persists, a reset may be required. Here’s how to reset your Bose remote:

  1. Hold the Power Button: Press and hold the power button on your Bose remote for about 30 seconds.
  2. Release and Wait: After 30 seconds, release the power button and wait for a few moments.
  3. Test the Remote: Aim the remote at your Bose device and press any button. If the reset was successful, your remote should start functioning normally.

Each of these fixes targets a different potential cause for your Bose remote not working. Remember to try them in order and only proceed to the next if the previous one didn’t solve the problem.

Fix 4: Eliminate Infrared Interference

Bose remotes function using infrared signals. Interference can hinder these signals, causing your remote to stop working. Here’s how to address this issue:

  1. Remove Obstacles: Clear the space between the remote and the Bose device. Make sure there are no objects blocking the path of the signal.
  2. Adjust Lighting: Avoid using the remote under bright lights or direct sunlight as they can interfere with infrared signals.

Fix 5: Reprogram Your Bose Remote

If the remote is not programmed correctly for your device, it may not work. Follow these steps to reprogram it:

  1. Consult the User Manual: Find the correct programming instructions for your specific model in the user manual.
  2. Follow the Instructions: Carefully follow the steps outlined in the manual to reprogram your Bose remote.
  3. Test the Remote: Once reprogramming is complete, aim the remote at your Bose device and see if it functions correctly.
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Fix 6: Check for Physical Damage

Physical damage is often a cause for a remote to stop functioning. Here’s what you can do:

  1. Inspect the Remote: Look for any noticeable cracks, loose buttons, or other signs of damage on the remote.
  2. Examine the Infrared LED: This is usually located at the front of the remote. If it’s damaged or obstructed, the remote may not work correctly.

Fix 7: Test with a Digital Camera

This fix involves using a digital camera or a smartphone camera to check if the remote is sending an infrared signal.

  1. Prepare Your Camera: Open the camera app on your digital camera or smartphone.
  2. Point and Press: Point the front end of the remote towards the camera lens, then press any button on the remote.
  3. Check for Light: Look at the camera’s screen. If the remote is working, you’ll see a faint light coming from the remote’s infrared LED when a button is pressed.

Fix 8: Use a Universal Remote

If your Bose remote is beyond repair, consider using a universal remote as a temporary or permanent replacement.

  1. Purchase a Universal Remote: You can find these at most electronics stores or online. Make sure it’s compatible with your Bose device.
  2. Program the Remote: Follow the instructions that came with the universal remote to program it for use with your Bose device.

Remember, each of these fixes addresses a different potential issue with your Bose remote. It’s best to work through them systematically until you find the one that resolves your issue.

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Fix 9: Software Update

Sometimes, a software update to your Bose device can solve remote connectivity issues. Here’s what to do:

  1. Check for Updates: Visit the Bose website or use the Bose Connect app to see if any updates are available for your device.
  2. Download and Install Updates: If an update is available, download and install it as per the given instructions.
  3. Test the Remote: After updating, check to see if the remote is now functioning correctly.

Fix 10: Factory Reset

A factory reset of your Bose device can sometimes resolve remote-related issues:

  1. Find Factory Reset Instructions: Refer to your device’s user manual or Bose’s official website for specific instructions on how to perform a factory reset.
  2. Perform the Reset: Follow the instructions carefully to reset your device.
  3. Test the Remote: After the reset, see if your Bose remote works.

Fix 11: Replace the Remote

If none of the previous fixes work, it may be time to replace your remote:

  1. Find a Replacement: Visit the Bose website or a trusted electronics retailer to find a replacement remote for your device.
  2. Order the Remote: Purchase and order your replacement. Ensure the new remote is compatible with your specific Bose device.
  3. Program Your New Remote: When you receive your new remote, follow the instructions provided to program it for use with your device.

Fix 12: Contact Professional Support

Finally, if all else fails, it may be time to seek professional help. Here’s how:

  1. Prepare Your Details: Note down your Bose device and remote model numbers.
  2. Reach Out to Bose Support: Contact Bose’s customer support either through their website or by phone.
  3. Describe the Issue: Clearly explain the problem you’re experiencing, and the steps you’ve taken to resolve it so far.
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By working through these fixes, you increase the chances of getting your Bose remote back to functioning order. However, remember that some issues might require a replacement remote, especially if it’s due to wear and tear, liquid damage, or internal component failure.


A non-working Bose remote can be quite an inconvenience. However, you’re not helpless in this situation. Simple fixes like replacing batteries, cleaning the remote, and eliminating infrared interference can often get your remote back on track. If the problem persists, professional help is just a call away. Remember, as sophisticated as these devices are, they’re also prone to basic problems. So the next time your Bose remote stops working, don’t panic. Instead, take a deep breath and start troubleshooting!


Why isn’t my Bose remote working?

Your Bose remote might not be working due to dead batteries, dust accumulation, infrared interference, or internal component failure.

What’s the first step to fix my Bose remote?

Start by replacing the batteries. If that doesn’t work, you can try cleaning the remote, or resetting it.

How do I clean my Bose remote?

Use a soft cloth to clean the exterior. For stubborn dirt around the buttons, a cotton swab dipped in rubbing alcohol works well.

How can I reset my Bose remote?

To reset your Bose remote, press and hold the power button for about 30 seconds, then release it and try using the remote again.

What is infrared interference?

Infrared interference occurs when obstacles or bright light disrupt the infrared signals between your remote and Bose device.

Can I reprogram my Bose remote?

Yes, you can reprogram your Bose remote. Consult the user manual for specific instructions for your model.

What if none of these fixes work?

If none of the above solutions work, it’s recommended to contact Bose’s customer support for further assistance.

Can I replace my Bose remote?

Yes, if your remote is beyond repair, you can purchase a replacement from Bose’s official website or a trusted electronics retailer.