Welcome, passionate gamers! Ever faced the annoying PS5 Error Code CE-108255-1 while engrossed in your favourite game? It’s a common error, but not an insurmountable one. This article will navigate you through why it happens and, most importantly, how to fix it.
What Is PS5 Error Code CE-108255-1?
The PS5 Error Code CE-108255-1 is a common issue faced by many gamers. This error can disrupt your gaming experience, sometimes leaving you frustrated. It’s typically associated with game crashes, leading to the disruption of your console’s operation.
Common Causes for PS5 Error Code CE-108255-1
Understanding the root cause of the error is the first step to resolving it. The CE-108255-1 error usually pops up due to software glitches, issues with the specific game you’re playing, or console firmware problems. Other potential triggers include faulty hardware or insufficient system storage.
- Software Glitches: Software glitches can lead to the CE-108255-1 error. These glitches might occur when game files get corrupted, often leading to game crashes.
- Game-Specific Issues: Sometimes, the issue lies with a specific game rather than the PS5 console. If the error occurs while playing a particular game, the game itself could be the problem.
- Console Firmware Problems: Issues with your console’s firmware can also trigger the CE-108255-1 error. If your console’s software isn’t up-to-date, it could lead to game crashes and the appearance of this error.
How to Fix the PS5 Error Code CE-108255-1?
Now, let’s delve into how to fix this troublesome error. Follow these steps to ensure a seamless gaming experience.
Fix 1: Restart Your Console
Restarting your PS5 console is a straightforward process. Here is a step-by-step guide on how to do this:
- Step 1: Save Your Progress: Before restarting, ensure you’ve saved any game progress. You don’t want to lose your hard-earned achievements!
- Step 2: Navigate to the Power Options: Use your controller to go to the home screen. Then, navigate to the top-right corner and select the ‘Power’ icon.
- Step 3: Select the Restart Option: A drop-down menu will appear with different options. Select ‘Restart PS5’ from this menu.
- Step 4: Wait for the Console to Restart: Once you select ‘Restart’, your PS5 will power down briefly. It will then restart automatically.
- Step 5: Check for the Error: After your console restarts, check to see if the CE-108255-1 error persists. If it does, proceed with the other fixes outlined in this guide.
Restarting your console can clear temporary data that might be causing the error. It’s a simple yet effective first step in troubleshooting the PS5 Error Code CE-108255-1.
Fix 2: Check for Game Updates
Keeping your games up-to-date can resolve many issues, including the dreaded CE-108255-1 error. Here’s how to do it:
- Step 1: Highlight the Game: On your PS5 home screen, navigate to the game that’s causing the error. Highlight the game but don’t press ‘X’ to start it.
- Step 2: Open Game Options: Press the ‘Options’ button on your PS5 controller. This will open a side menu related to the game.
- Step 3: Select Check for Update: Scroll down the side menu until you find ‘Check for Update’. Select this option.
- Step 4: Download the Update: If there’s an update available, your PS5 will start downloading it. Make sure your console stays connected to the internet during this process.
- Step 5: Install the Update: Once the download is complete, your PS5 will automatically install the update. This might require you to restart the game.
- Step 6: Check for the Error: After the game has been updated, check to see if you’re still encountering the CE-108255-1 error.
Regular game updates often fix bugs and other issues that could be causing the error. If this doesn’t work, don’t worry. There are other fixes to try.
Fix 3: Update Your Console’s Firmware
Keeping your console’s firmware up-to-date is crucial to maintaining its performance and avoiding errors like CE-108255-1. Here’s how to update your PS5’s firmware:
- Step 1: Connect to the Internet: Ensure your PS5 is connected to the internet. A stable connection is necessary for updates.
- Step 2: Navigate to Settings: From your PS5 home screen, navigate to the top-right corner and select the ‘Settings’ icon.
- Step 3: Select System Software Update and Settings: Scroll down the settings menu until you find the ‘System’ option. Select it, then choose ‘System Software Update and Settings’.
- Step 4: Update System Software: In this menu, select ‘Update System Software’. If an update is available, your PS5 will begin the download process.
- Step 5: Install the Update: Once the download is complete, your PS5 will prompt you to install the update. It may also automatically restart as part of this process.
- Step 6: Check for the Error: After your console’s firmware is updated, check if the CE-108255-1 error persists.
Updating your console’s firmware can resolve compatibility issues between the system and games, which might be causing the error. If the error still occurs after this, continue to the next fix.
Fix 4: Reinstall the Game
Reinstalling the game that’s causing the issue can help fix any corrupted files, often solving the CE-108255-1 error. Follow these steps:
- Step 1: Back Up Saved Data: If your game has important saved data, back it up to the cloud or a USB drive before starting the uninstall process.
- Step 2: Navigate to Your Game Library: On your PS5 home screen, scroll to your game library and locate the game you want to reinstall.
- Step 3: Delete the Game: Highlight the game, press the ‘Options’ button on your controller, then select ‘Delete’. This will uninstall the game from your console.
- Step 4: Reinstall the Game: To reinstall, navigate to your game library, select the game, and download it again. Ensure your PS5 stays connected to the internet during this process.
- Step 5: Check for the Error: Once the game is reinstalled, check if the CE-108255-1 error still occurs.
Reinstalling the game can clear corrupted data, which might be causing the error. If the error persists after this fix, proceed to the next one.
Fix 5: Check Your Console’s Storage
Insufficient storage can sometimes trigger the CE-108255-1 error. Here’s how to check your PS5’s storage:
- Step 1: Navigate to Settings: From the PS5 home screen, go to the top-right corner and select the ‘Settings’ icon.
- Step 2: Select Storage: In the settings menu, scroll down until you find the ‘Storage’ option. Select it to view your console’s storage details.
- Step 3: Review Your Storage: You’ll now see how much storage is used and how much is free. If your console is close to full, consider freeing up space.
- Step 4: Delete Unnecessary Files or Games: To free up space, you can delete unnecessary files or games. Highlight the item you want to delete, press ‘Options’, and select ‘Delete’.
- Step 5: Check for the Error: After you’ve freed up some space, check to see if the CE-108255-1 error persists.
Maintaining sufficient storage on your console can help prevent errors like CE-108255-1. If the error still occurs, you might want to consider the final fix – reaching out to Sony Support.
Fix 6: Initialise PS5 Console
If the CE-108255-1 error persists even after contacting Sony Support, you may want to consider initializing your PS5 console. Please note that this action will delete all data on your console, so be sure to back up any important data before proceeding.
- Step 1: Navigate to Settings: From the PS5 home screen, select the ‘Settings’ icon, located in the top-right corner.
- Step 2: Select System: In the settings menu, scroll down and select ‘System’.
- Step 3: Choose Reset Options: Within the ‘System’ menu, select ‘Reset Options’.
- Step 4: Select Reset Your Console: On the next screen, select ‘Reset Your Console’. You’ll be prompted to confirm this action.
- Step 5: Follow the On-Screen Instructions: Follow the on-screen instructions to complete the initialization process. Your PS5 will restart during this process.
- Step 6: Check for the Error: Once the process is complete, check to see if the CE-108255-1 error has been resolved.
Fix 7: Ensure Proper Ventilation for Your PS5
Though less common, overheating can sometimes cause the CE-108255-1 error. Ensuring your PS5 console has proper ventilation can help prevent overheating.
- Step 1: Check PS5 Placement: Ensure your PS5 console is placed in an open area, not confined within a cabinet or against a wall.
- Step 2: Clear the Ventilation Areas: Check the ventilation areas on your console. Make sure they are free from dust and aren’t blocked.
- Step 3: Allow for Cooling Time: If your PS5 console feels hot to the touch, turn it off and let it cool down before playing again.
- Step 4: Check for the Error: Once you’ve ensured proper ventilation for your PS5, check to see if the CE-108255-1 error still occurs.
Maintaining proper ventilation can help keep your console at an optimal temperature, potentially preventing various errors. If you’ve tried all these fixes and the error persists, it may be best to consult a professional or consider servicing your console.
Fix 8: Contact Sony Support
If all else fails, reaching out to Sony Support is the next best step. They can help you troubleshoot the issue further. Here’s how to do it:
- Step 1: Go to the Sony Support Website: On your computer or mobile device, open your web browser and visit the official Sony Support website.
- Step 2: Navigate to Contact Us: Once on the Sony Support website, look for the ‘Contact Us’ option. This is typically found at the bottom of the webpage.
- Step 3: Choose the PS5 Support Option: Sony provides support for a range of products. Make sure to select the PS5 support option to get the most relevant assistance.
- Step 4: Follow the Prompted Steps: You’ll be guided through a series of steps designed to troubleshoot your issue. Follow these steps carefully.
- Step 5: Reach Out to a Support Representative: If the prompted steps don’t resolve your issue, you’ll have the option to contact a support representative. They can provide personalised assistance to help fix the CE-108255-1 error.
Remember, there’s no issue too big for the Sony Support team. They’re there to ensure your PS5 gaming experience is as smooth as possible.
Facing the PS5 Error Code CE-108255-1 can be a gamer’s nightmare, but it’s not an unsolvable issue. With a clear understanding of the problem’s causes and following our step-by-step guide, you can easily troubleshoot this error. Happy gaming and remember, in the world of gaming, there’s always a way around the obstacles! Remember, this guide is not only about understanding and troubleshooting the PS5.
It’s an error code that often indicates a problem with a game crashing on your PS5.
Causes include software glitches, specific game issues, outdated console firmware, or insufficient storage.
Try restarting your console, updating your games and firmware, reinstalling the problematic game, or freeing up storage.
Not always, but it’s a good first step. It can resolve many common software issues.
The problem might be with the game. Try updating or reinstalling it.
If your firmware is current, the problem might lie elsewhere, like with the game or storage.
Yes, if your PS5 doesn’t have enough space, it can lead to the CE-108255-1 error.
If you’ve tried everything and the error persists, it’s best to contact Sony Support.
Yes, Sony Support can provide professional help to resolve this error.
No, this error doesn’t cause permanent damage. It’s a common issue that can be fixed.