Chase Bank Not Working? Find Out Why and How to Fix It

Facing issues with your Chase bank account? Don’t worry, you’re not alone. Many people experience problems with their Chase bank login not working, the Chase app not functioning, or the entire Chase system being down. This article will help you understand the common reasons behind these issues and guide you through the proper procedures to fix them. Let’s get started.

Why Is Chase Bank Not Working?

System Maintenance

One reason your Chase bank login may not be working is due to scheduled system maintenance. Chase, like any other financial institution, regularly updates its systems to ensure a seamless user experience. During this time, certain features may be temporarily unavailable. You can usually find information about scheduled maintenance on the Chase website or through their social media channels.

Technical Glitches

Technical glitches can happen with any digital platform, and Chase is no exception. These hiccups can result in the Chase app not working or even the entire Chase system being down. Rest assured, Chase’s technical team works around the clock to resolve these issues as quickly as possible.

Incorrect Login Credentials

Another common reason for Chase bank login not working is the use of incorrect login credentials. Ensure that you have entered the correct username and password. If you have forgotten your password, follow the instructions provided by Chase to reset it.

How to Fix Chase Bank Not Working Issues

Verify Scheduled Maintenance

If you suspect that your Chase bank login is not working due to system maintenance, visit the Chase website or their social media channels for updates. Wait for the maintenance to be completed before attempting to log in again.

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Clear Your Browser Cache and Cookies

Sometimes, stored browser data can interfere with your ability to access your Chase account. Clearing your cache and cookies can resolve this issue. Follow these steps:

  1. Open your web browser.
  2. Go to your browser settings.
  3. Look for the option to clear browsing data or cache and cookies.
  4. Clear the data, then restart your browser.
  5. Try accessing your Chase account again.

Update Your Chase App

If you’re experiencing issues with the Chase app not working, ensure that you have the latest version installed. Outdated apps can lead to functionality problems. Update your Chase app through your device’s app store, then try using it again.

Contact Chase Customer Support

If you’ve tried the solutions above and your Chase bank login is still not working, contact Chase customer support. They can assist you with troubleshooting and resolving the issue. You can reach them via phone, secure message, or social media.

Is Chase Down? How to Stay Updated

Chase’s Official Channels

Stay informed about any Chase service outages by following their official social media accounts or visiting their website. They typically share updates regarding system maintenance or any technical issues affecting their services.

Third-Party Websites

Websites like Downdetector and IsItDownRightNow provide real-time information about the status of various online services, including Chase bank. If you’re unsure if Chase is down, you can visit these websites for updates.


In conclusion, issues with Chase bank not working can arise due to system maintenance, technical glitches, or incorrect login credentials. To fix these problems, verify scheduled maintenance, clear your browser cache and cookies, update your Chase app, or contact Chase customer support. Stay updated about the status of Chase services through their official channels or third-party websites. By following these steps, you can quickly resolve any issues and regain access to your Chase bank account. Remember, it’s essential to stay patient and informed during these situations, as most issues are temporary and will be resolved promptly by Chase’s dedicated team.