Quickbooks error code 80070057

In today’s fast-paced business world, QuickBooks has emerged as a lifeline for small and medium-sized enterprises. It simplifies accounting, bookkeeping, and financial management, making it an indispensable tool for businesses. However, like any software, QuickBooks is not immune to errors. One common error that users often encounter is QuickBooks Error Code 80070057. In this article, we’ll delve into the causes of this error and provide detailed, step-by-step solutions to fix it.

Quickbooks error code 80070057

Reasons behind QuickBooks Error Code 80070057

Certainly, here are the reasons behind QuickBooks Error Code 80070057:

  1. Incorrect Company File Extension: This error often occurs when the QuickBooks company file has an incorrect file extension, such as .qbw or .qba.
  2. Third-Party Firewall: The presence of third-party firewall or security software on your system can block QuickBooks from accessing company files, leading to Error 80070057.
  3. Multiple Users Accessing the Same File: When multiple users attempt to access the same company file simultaneously, conflicts in file permissions can trigger this error.
  4. Damaged or Corrupt Company File: A damaged or corrupt QuickBooks company file, resulting from factors like sudden system crashes or power outages, can also be a cause of Error 80070057.

How to fix Quickbooks error code 80070057?

Fix 1: Rename the Company File

The first solution to resolve QuickBooks Error Code 80070057 involves renaming the company file with the incorrect extension. Follow these detailed steps:

  1. Locate the Company File: Begin by navigating to the folder where your QuickBooks company file is stored. This file may have an incorrect extension, such as .qbw.nd.old.
  2. Right-Click and Rename: Right-click on the company file with the incorrect extension and choose the ‘Rename’ option from the context menu.
  3. Change the File Extension: In the renaming dialog box, modify the file extension to .qbw. For example, if your file is named ‘company_file.qbw.nd.old,’ rename it to ‘company_file.qbw.’
  4. Confirm the Change: After making the necessary change, press ‘Enter’ to confirm the new file name.
  5. Attempt to Open the File: Now, try opening the company file in QuickBooks. The error should be resolved, and you should be able to access your company data without any issues.

By renaming the company file with the correct extension, you ensure that QuickBooks can recognize and open it without encountering Error Code 80070057. This simple yet effective solution can quickly get you back to managing your financial data seamlessly.

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Fix 2: Check for Firewall Settings

QuickBooks Error Code 80070057 can be triggered by third-party firewall or security software blocking QuickBooks from accessing company files. Here’s a step-by-step guide to checking and adjusting your firewall settings:

  1. Open Firewall Settings: Navigate to your computer’s firewall settings. You can often find this in the Control Panel or System Preferences, depending on your operating system.
  2. Add QuickBooks as an Exception: Within your firewall settings, look for an option to add exceptions or allow specific applications through the firewall. Select this option.
  3. Add QuickBooks: Add QuickBooks as an exception by browsing for the QuickBooks executable file. This file is usually located in the QuickBooks installation directory, which is typically under ‘Program Files’ or ‘Program Files (x86)’ on Windows.
  4. Grant Permission: After adding QuickBooks as an exception, grant it permission to access the internet and network. This step ensures that QuickBooks can communicate with your company files without hindrance.
  5. Save and Restart: Save the changes to your firewall settings and restart your computer to apply the modifications.
  6. Open QuickBooks: Once your computer has restarted, open QuickBooks and try to access your company file. The error should no longer be present, and you can work on your financial data as usual.
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By adjusting your firewall settings and allowing QuickBooks to communicate freely, you can eliminate the firewall-related issues that lead to Error Code 80070057. This step helps ensure uninterrupted access to your QuickBooks company files.

Fix 3: Switch to Single-User Mode

If QuickBooks Error Code 80070057 occurs when multiple users are attempting to access the same company file simultaneously, you can resolve it by switching to single-user mode. Follow these steps:

  1. Open QuickBooks: Launch QuickBooks on your computer.
  2. Access the ‘File’ Menu: Click on the ‘File’ menu located at the top left corner of the QuickBooks window.
  3. Select ‘Switch to Single-user Mode’: From the ‘File’ menu, select the ‘Switch to Single-user Mode’ option. This action will allow you to work with the company file without any concurrent users.
  4. Try to Open the Company File: Attempt to open your company file once again. You should now be able to access it without encountering Error 80070057.

Switching to single-user mode ensures that there is no conflict in file permissions caused by multiple users trying to access the same file simultaneously. This can be particularly useful in a multi-user environment.

Fix 4: Scan and Repair the Company File

When a damaged or corrupt company file is the root cause of QuickBooks Error Code 80070057, using QuickBooks File Doctor to scan and repair the file is an effective solution. Here’s how to do it:

  1. Download QuickBooks File Doctor: Visit the official Intuit website and download QuickBooks File Doctor. Install the tool on your computer.
  2. Run QuickBooks File Doctor: Launch QuickBooks File Doctor from your desktop or program files.
  3. Select the Company File: In QuickBooks File Doctor, select your problematic company file from the list.
  4. Choose ‘Check File Damage Only’: Opt for the ‘Check File Damage Only’ option and click ‘Next.’
  5. Enter QuickBooks Admin Password: You’ll be prompted to enter your QuickBooks admin password. Do so and click ‘Next.’
  6. Begin Scanning: QuickBooks File Doctor will start scanning and repairing your company file. This process may take some time, depending on the size and complexity of the file.
  7. Review Results: After the scan and repair process is complete, review the results to see if any issues were detected and fixed.
  8. Access the File: Attempt to access your company file in QuickBooks again. The error should be resolved, and you can work with your financial data without interruptions.

By running QuickBooks File Doctor, you can effectively diagnose and repair any issues with your company file, ensuring that it is in a healthy and usable state. This method is particularly useful when file corruption is suspected as the cause of Error Code 80070057.

Fix 5: Reconfigure the QuickBooks Database Server Manager

In a multi-user setup, QuickBooks Error Code 80070057 may be related to the QuickBooks Database Server Manager configuration. To address this issue, follow these steps:

  1. Open the Run Dialog Box: Press ‘Windows + R’ on your keyboard to open the Run dialog box.
  2. Type ‘services.msc’: In the Run dialog box, type ‘services.msc’ and press Enter. This will open the Services window.
  3. Locate QuickBooksDBXX: In the Services window, scroll down and look for ‘QuickBooksDBXX’ where ‘XX’ represents your QuickBooks version (e.g., QuickBooksDB28 for QuickBooks 2018).
  4. Restart the Service: Right-click on ‘QuickBooksDBXX’ and select ‘Restart’ from the context menu. This action restarts the QuickBooks Database Server Manager service.
  5. Attempt to Access the Company File: After restarting the service, try accessing your company file once again. QuickBooks Error Code 80070057 should no longer be an issue, allowing you to work in a multi-user environment without disruptions.
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By reconfiguring the QuickBooks Database Server Manager, you ensure that it is functioning correctly and facilitating access to your company files for multiple users.

Fix 6: Update QuickBooks

Outdated QuickBooks software can sometimes trigger errors like QuickBooks Error Code 80070057. Keeping your software up to date is essential to prevent such issues. Here’s how to update QuickBooks:

  1. Open QuickBooks: Launch QuickBooks on your computer.
  2. Access the ‘Help’ Menu: Click on the ‘Help’ menu located in the top menu bar.
  3. Select ‘Update QuickBooks’: From the ‘Help’ menu, select the ‘Update QuickBooks’ option.
  4. Check for Updates: QuickBooks will now check for available updates. If updates are found, you will be prompted to download and install them.
  5. Follow On-Screen Instructions: Follow the on-screen instructions to download and install the updates. Ensure you have a stable internet connection during this process.
  6. Restart QuickBooks: After the update is complete, restart QuickBooks to apply the changes.
  7. Access the Company File: Try to open your company file once again. The error should be resolved, and you can continue using QuickBooks with the latest updates.

Regularly updating QuickBooks ensures that you have access to the latest features, improvements, and bug fixes, reducing the likelihood of encountering errors like Error Code 80070057 due to software outdatedness.

Fix 7: Create a New Windows User

If none of the previous fixes have resolved QuickBooks Error Code 80070057, creating a new Windows user with administrator privileges can sometimes solve the issue. Follow these steps:

  1. Log Out of Windows: First, log out of your current Windows user account.
  2. Access User Accounts: Log in with an administrative account and go to the Control Panel. Navigate to “User Accounts.”
  3. Create a New User: In the User Accounts section, select “Add or remove user accounts” and then choose “Create a new account.”
  4. Provide a Name: Give the new user account a name. Ensure it’s different from your previous account.
  5. Select Administrator Privileges: Choose the “Administrator” option to grant the new user account administrative privileges.
  6. Create the Account: Click “Create Account” to finalize the creation of the new user account.
  7. Log In with the New User: Log out of your current Windows session and log in with the newly created user account.
  8. Open QuickBooks: Launch QuickBooks from the new user account and attempt to access your company file. The error should be resolved.

Sometimes, user-specific issues or permissions conflicts can lead to QuickBooks errors. Creating a new Windows user account provides a fresh environment for QuickBooks to run without encountering previous issues.

Fix 8: Reinstall QuickBooks

If all else fails, reinstalling QuickBooks can be a last resort to fix Error Code 80070057. Here’s how to do it:

  1. Backup Your Data: Before proceeding, make sure to create a backup of your QuickBooks company files and any other important data.
  2. Uninstall QuickBooks: Go to the Control Panel, access “Programs and Features” (or “Add or Remove Programs” on older Windows versions), and uninstall QuickBooks.
  3. Download the Latest QuickBooks Version: Visit the official Intuit website and download the latest version of QuickBooks.
  4. Install QuickBooks: Run the downloaded QuickBooks installer and follow the on-screen instructions to install the software.
  5. Restore Data: After installation, restore your QuickBooks data from the backup you created earlier.
  6. Update QuickBooks: Open QuickBooks and update it to the latest version, as mentioned in Fix 6.
  7. Access the Company File: Try to access your company file once more. The error should be resolved, and you can work with your financial data.
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Reinstalling QuickBooks ensures a fresh installation and often resolves any issues stemming from corrupted program files or settings. Remember to keep your data safe by creating a backup before proceeding with the reinstallation.


QuickBooks Error Code 80070057 can be a stumbling block in your daily business operations, but armed with the knowledge of its causes and solutions, you can quickly get back on track. Remember, it’s essential to follow the steps systematically and double-check your work to ensure a successful resolution. By doing so, you’ll keep your financial management on track and continue benefiting from the powerful capabilities of QuickBooks without interruption.

So, the next time you encounter Error 80070057 in QuickBooks, don’t panic. Instead, refer to this guide to identify the root cause and apply the appropriate fix. With patience and persistence, you’ll overcome this error and maintain smooth financial management for your business.


What does QuickBooks Error Code 80070057 mean?

It’s an error when QuickBooks can’t open a company file.

Why does Error 80070057 happen?

It occurs due to file extension or firewall issues.

Can multiple users cause Error 80070057?

Yes, when they access the same file together.

What if I have a third-party firewall?

Add QuickBooks as an exception.