Bumble not showing profiles

Navigating the world of online dating can sometimes feel like you’re trying to find your way through a maze without a map. Especially when the app you’re using seems to be holding back on its primary function – showing profiles for you to swipe on. Bumble users, in particular, might find themselves scratching their heads when they open the app only to find that Bumble is not showing profiles.

This hiccup can dampen your spirits and disrupt your search for that perfect match. But before you let frustration get the better of you, it’s essential to understand that there are several reasons why you might be facing this issue and, fortunately, numerous strategies you can deploy to fix it.

Bumble not showing profiles

Reasons Why Bumble is Not Showing Profiles?

When you’re swiping through Bumble and suddenly realize that profiles have disappeared, it can be both confusing and frustrating. Understanding the reasons behind this occurrence is the first step to solving the problem. Here are some of the core reasons why Bumble might not be showing profiles:

Narrow Discovery Settings

One of the most common reasons for not seeing profiles is overly restrictive discovery settings. When you narrow down your age range or distance too much, the pool of potential matches shrinks significantly. It’s important to strike a balance that reflects your preferences without limiting your options too severely.

Low User Activity in Your Area

Another significant factor could be the user activity level in your area. If you live in a less populated location, the number of Bumble users may naturally be lower. Consequently, once you’ve swiped through the available profiles, you might not see new ones until more users join the app or expand their own distance settings.

Excessive Swiping

The Bumble algorithm is designed to discourage mindless swiping, and if it detects what it considers spam-like behavior, such as swiping right on every single profile without discretion, it might halt your ability to see new profiles. This is an anti-spam measure to maintain the quality of interactions on the platform.

Bumble Score

Bumble’s algorithm also assigns a Bumble score to users, which affects how often your profile is shown to others and, consequently, how many profiles you get to see. Your score can drop if you have a low level of engagement or if your profile is incomplete, which might make profiles less visible to you.

Outdated App Version

Technical issues can also be to blame. An outdated app might struggle with displaying profiles correctly. App updates often come with bug fixes and improvements that can resolve these display issues.

Profile Bans and Blocks

Having your profile reported and subsequently blocked or banned can result in not seeing any profiles. This might happen if another user reports your profile for not adhering to Bumble’s community guidelines. Even if the ban is a mistake, it will affect your ability to see and be seen until resolved.

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Glitches and Bugs

Simple glitches or bugs within the app can cause temporary disruptions in service. These can be due to server issues, data corruption, or conflicts with other apps or your device’s operating system. Glitches can lead to a variety of issues, including profiles not showing up.

Exhausted Profile Options

If you’ve been using Bumble extensively, you might have actually gone through all the available profiles that meet your criteria. This is more likely if you’re in a small town or if you have very specific preferences.

Connection Issues

A more mundane but often overlooked reason could be poor internet connectivity. If your device isn’t connected to the internet or if the connection is weak, Bumble might not load new profiles.

Each of these reasons offers a different angle on why Bumble may not be showcasing profiles to you. Identifying which reason aligns with your situation is the key to unlocking an uninterrupted swiping experience.

How to fix bumble not showing profiles?

Fix 1: Adjusting Your Discovery Preferences

When faced with a screen devoid of new Bumble profiles, the first step you should consider is looking into your Discovery Preferences. These settings have a significant influence on the profiles you’re shown. Here’s how to adjust them to increase your chances of seeing more profiles:

  • Step 1: Open Your Bumble App: Grab your device and open the Bumble app. Make sure you’re logged in to your account before proceeding to the next step.
  • Step 2: Access the Settings Menu: In the bottom right corner, tap on the gray silhouette to enter your profile. From there, locate the settings gear in the upper left-hand corner of the screen and tap on it to open your account settings.
  • Step 3: Find the Discovery Settings: Once you’re in the settings menu, scroll until you find the section labeled Discovery Settings. This is where you can adjust the criteria for the profiles Bumble shows you.
  • Step 4: Adjust Age and Distance Filters: In the Discovery Settings, you’ll see sliders for age range and distance. If your settings are too narrow, you will have fewer profiles to swipe through. Try widening the age range by moving the sliders to include a broader spectrum of ages. For distance, consider increasing the maximum distance to include profiles from further away. Be mindful of going too broad, as that may show you profiles that are too far away to be practical for your dating preferences.
  • Step 5: Review Additional Filters: Bumble also offers additional filters that allow you to refine your matches based on criteria like interests, lifestyle, and more. If you’ve applied several of these, it can severely limit the number of profiles you see. Evaluate these filters by asking yourself if they are all necessary or if you can afford to be more flexible. Reducing the number of active filters can introduce you to a wider range of profiles.
  • Step 6: Save Your Changes: After adjusting your settings, make sure to save your changes. Bumble should immediately take into account your new preferences and refresh your profile stack with profiles that fit your updated criteria.
  • Step 7: Test the Changes: Go back to the main swiping page by tapping on the Bumble logo in the bottom center of the screen. Start swiping to see if the changes to your Discovery Preferences have made more profiles available.
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Adjusting your Discovery Preferences can often quickly resolve the issue of Bumble not showing profiles. By broadening your search criteria, you allow the app to introduce you to a wider selection of potential matches. Remember, you can always go back and fine-tune these settings if you start seeing profiles that are too far from your preferences.

Fix 2: Updating the Bumble App

Running on an outdated version of the Bumble app can sometimes lead to technical snags, such as profiles not being displayed. Ensuring you have the latest version of the app can fix unnoticed bugs and improve app functionality, including profile visibility. Here’s how you can update Bumble:

  • Step 1: Visit Your App Store: Open the app store on your device – this will be the Apple App Store for iOS devices and Google Play Store for Android.
  • Step 2: Search for Bumble: Use the search function in your app store to find Bumble. Once located, select it to view the app details.
  • Step 3: Check for Updates: Look for an Update button. If you see one, it means there’s a newer version of the app available. Tap on it to initiate the update process.
  • Step 4: Wait for the Update to Install: The app store will download and install the update. During this time, ensure you have a stable internet connection to avoid any corruption of the app files.
  • Step 5: Open the Updated App: Once the update is complete, open Bumble. The app should now be running the most current version, which could resolve any issues that were preventing profiles from appearing.
  • Step 6: Verify Profile Visibility: Head back to the main swiping screen to check if the issue has been resolved and profiles are now visible.

By keeping your Bumble app up to date, you not only improve your chances of seeing profiles, but you also benefit from the latest features and enhancements Bumble has to offer.

Fix 3: Reinstalling the Bumble App

If updating doesn’t solve the issue, the next step to consider is reinstalling the app. This can resolve deeper issues like corrupted data or a flawed installation that updates can’t fix. Here’s a step-by-step guide:

  • Step 1: Uninstall Bumble: Press and hold the Bumble app icon on your device. Options will pop up – for iOS, tap Remove App, and for Android, tap Uninstall.
  • Step 2: Restart Your Device: Before reinstalling, perform a restart of your device to clear the temporary cache and to reset any temporary software states that could be affecting the app’s performance.
  • Step 3: Reinstall Bumble: Once your device is back on, go to your app store, search for Bumble, and tap on Install. Wait for the installation process to complete.
  • Step 4: Log Back In: Open the newly installed Bumble app and log in with your credentials. You may need to go through some initial setup steps if prompted.
  • Step 5: Check Your Settings: Review your Discovery Preferences to ensure they are still set to your preferred settings, as sometimes reinstalling the app can reset them to default.
  • Step 6: Verify the Solution: Return to the swiping page and look to see if profiles are now populating. If the issue was due to the app itself, a fresh install should have cleared it up.
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By reinstalling Bumble, you give the app a fresh start on your device, which can often iron out any persistent issues that were preventing profiles from appearing. Remember to use your login credentials tied to your existing account to avoid creating a duplicate account.

Fix 4: Checking Your Internet Connection

An unstable or weak internet connection can be the culprit behind Bumble not showing profiles. To ensure that your connectivity isn’t the issue, here are the steps you can take to troubleshoot and fix connection problems:

  • Step 1: Check Your Connection Status: Look at the top of your phone’s screen to see if you have Wi-Fi or data signal indicators. If they are not present or show a weak connection, this might be why profiles aren’t loading.
  • Step 2: Try a Different Network or Wi-Fi: Switch from mobile data to a Wi-Fi network, or vice versa, to see if there’s an improvement. Sometimes, simply toggling your phone’s airplane mode on and off can refresh your connection.
  • Step 3: Reset Your Wi-Fi Router: If you’re using Wi-Fi, try resetting your router. Unplug it, wait for a minute, and then plug it back in. This can clear out any issues the router might be experiencing.
  • Step 4: Clear Your Mobile Data Cache: For Android users, go to your phone’s settings and clear the cache for your mobile data. This can sometimes resolve connection-related issues.
  • Step 5: Test Your Internet Speed: Use a speed test app or website to check if your internet speed is sufficient. Bumble, like most apps, requires a certain speed to function correctly.
  • Step 6: Confirm the Fix: After checking and fixing your internet connection, reopen Bumble to see if profiles are now showing up.

A solid internet connection is key for Bumble to load profiles properly. By ensuring your connectivity is reliable, you may quickly solve the problem of disappearing profiles.

Fix 5: Resetting Your Bumble Account

Sometimes, a fresh start is what you need. Resetting your Bumble account can refresh your experience and may solve the issue of not seeing any profiles. Here’s what to do:

  • Step 1: Back Up Your Data: Before you proceed, ensure that any important data, such as conversations or matches you want to keep, is backed up, as resetting your account will erase them.
  • Step 2: Delete Your Bumble Account: In the Bumble app, go to the settings and scroll down to find the option to delete your account. Follow the prompts to complete this process.
  • Step 3: Uninstall the App: Once your account is deleted, uninstall the Bumble app from your device.
  • Step 4: Reinstall the App and Create a New Account: After waiting for a short period, reinstall Bumble and sign up for a new account. Sometimes, a reset like this can clear up any underlying issues.
  • Step 5: Set Up Your New Preferences: Set up your new account with your preferences, potentially altering them slightly from before to see if it affects the profile visibility issue.
  • Step 6: Check for Profiles: Begin swiping to see if resetting your account has resolved the issue and you can see profiles again.

Resetting your Bumble account is a more drastic step, so use this fix only if others fail and you’re comfortable with starting over.

Fix 6: Check for a Shadowban

If you suspect that you’ve been shadowbanned (a ban where you can use the app but other users can’t see your profile), you’ll need to investigate this:

  • Step 1: Reflect on Your App Behavior: Consider if your behavior has aligned with Bumble’s community guidelines. A breach could result in a shadowban.
  • Step 2: Contact Support for Clarification: Reach out to Bumble’s support team for clarification on your account’s status.
  • Step 3: Follow Steps to Lift the Ban: If you discover you are shadowbanned, ask for steps to lift the ban, which may involve adhering to community guidelines more closely.
  • Step 4: Verify the Resolution: After any required period or actions have been completed, check to see if the shadowban appears to be lifted by gauging profile visibility.
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Fix 7: Check Bumble During Peak Hours

Timing can affect the availability of profiles, especially in less populated areas:

  • Step 1: Identify Peak Usage Times: Consider when people in your area are most likely to use Bumble. This is typically in the evening after work or on weekends.
  • Step 2: Use Bumble During These Times: Try using Bumble during these peak hours to see if more profiles are available.
  • Step 3: Check for Profiles: See if the increased user activity during these times results in more profiles being shown.

Remember, Bumble’s primary aim is to foster meaningful connections, so issues with profile visibility are taken seriously by the developers. By trying these additional fixes, you’ll have a comprehensive strategy for tackling the issue from all angles, increasing your chances of a successful resolution.

Fix 8: Contacting Bumble Support

If none of the above solutions work, it’s possible that there’s an issue with your account or a wider problem with the Bumble service that only the support team can address. Here’s how you can reach out for help:

  • Step 1: Access Bumble’s Help & Support: Open the Bumble app and navigate to your profile. In the settings section, look for a tab or link that directs you to Help & Support.
  • Step 2: Find the Contact Option: Within the Help & Support section, find the contact option. Bumble may offer a form to fill out, an email address, or a chat service.
  • Step 3: Describe Your Issue: When contacting support, provide a detailed description of the problem. Mention that you’ve already tried the usual fixes, such as updating the app and checking your internet connection.
  • Step 4: Wait for a Response: After submitting your request for support, wait for the Bumble team to respond. They may take a few days to get back to you, depending on the volume of inquiries they are handling.
  • Step 5: Follow Any Provided Steps: If the support team provides you with steps to fix the issue, follow them carefully. They might also inform you of any ongoing problems on their end that they are working to resolve.

Reaching out to Bumble Support can be a valuable step when you’ve exhausted all other solutions. The support team can provide insights and actions that are not available to you directly through the app.


If Bumble is not showing profiles, it’s rarely a permanent issue. Whether it’s tweaking your settings, ensuring you’re using the latest version of the app, or simply taking a break, there are numerous strategies to overcome this obstacle. Remember to keep your profile engaging, your swipes selective, and your approach proactive. With these tips, the profiles should start rolling in again, letting you continue your search for connections on Bumble with renewed vigor.


Why can’t I see any profiles on Bumble?

Several reasons might cause this, like app glitches or your network connection.

Could my Bumble app be out of date?

Yes, outdated apps can lead to performance issues. Check for updates in your app store.

Does reinstalling Bumble help with profile issues?

Often, yes. It gives the app a fresh start, which can solve many hidden problems.

What should I do if updating and reinstalling doesn’t fix the problem?

Try reaching out to Bumble Support for personalized help.

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