Panda express app not working

Ever found yourself craving some Orange Chicken, only to find that the Panda Express app isn’t working? Don’t worry; we’ve all been there. This guide will walk you through some common issues and solutions.

Reasons why your Panda express App may not be working

  • Poor Network Connection: An unstable or weak network connection often leads to app malfunctions. The first step is always to check your Internet connection. Move to a place with better network coverage or try switching to a Wi-Fi network.
  • Outdated App Version: Apps require periodic updates for smooth functioning. If your Panda Express app is not working, it might be outdated. Always keep your apps updated to the latest version available.
  • Device Compatibility Issues: Sometimes, your device may not support the latest app version. Compatibility issues can cause the Panda Express app to malfunction.
  • Server Issues: Occasionally, the problem isn’t on your end. The Panda Express servers could be down or undergoing maintenance.
Panda express app not working

How to fix Panda express App not working?

Fix 1: Troubleshoot Panda express App not working

Step 1: Check and Improve Network Connection

A stable internet connection is paramount for smooth app operation. Here’s how to check your connectivity:

  • If you’re using mobile data, check the top corner of your screen to ensure you have sufficient bars of service.
  • If you’re on Wi-Fi, run a quick speed test online to confirm the strength of your connection. If it’s weak, move closer to your router or consider restarting it.
  • Try browsing other websites or apps. If they load normally, your internet connection is likely not the issue.

Step 2: Update Your Panda Express App

An outdated app might not function as expected. Here’s how to update your app:

  • For Android users, open Google Play Store, tap on ‘My apps & games’, find the Panda Express app and tap ‘Update’.
  • For iOS users, open App Store, tap on your profile, scroll down to find the Panda Express app and tap ‘Update’.
  • After updating, restart your device and check if the app is functioning normally.

Step 3: Clear Cache and Data

Over time, stored data might cause the app to malfunction. Here’s how to clear cache and data:

  • On Android devices, go to ‘Settings’ > ‘Apps’ > ‘Panda Express’. Tap on ‘Storage’ > ‘Clear Cache’ and ‘Clear Data’.
  • On iOS devices, you can uninstall and reinstall the Panda Express app to clear cache and data, as iOS doesn’t provide a direct way to clear cache for individual apps.

Step 4: Check Panda Express Server Status

Sometimes, the issue may lie on the server side. Here’s how to check:

  • Visit the Panda Express official website or their social media platforms. If they are experiencing server issues, they will likely have an announcement.
  • Alternatively, you can use online server status checkers to verify if the Panda Express server is down.

By following these detailed steps, you should be able to troubleshoot and solve the issue of your Panda Express app not working effectively.

Fix 2: Reinstalling the Panda Express App

When all else fails, you might need to consider reinstalling the Panda Express app. Here’s how you can do it:

Step 1: Uninstall the Panda Express App

On both Android and iOS devices, long-press on the Panda Express app icon on your screen. A small menu will appear:

  • For Android users, select ‘Uninstall’.
  • For iOS users, tap on ‘Remove App’, then ‘Delete App’.

Confirm your action if prompted.

  • Step 2: Restart Your Device: Once you’ve successfully uninstalled the app, restart your device. This can often help clear any lingering issues.
  • Step 3: Reinstall the Panda Express App: After restarting your device, head over to your device’s app store (Google Play Store for Android and App Store for iOS) and search for the Panda Express app. Click on the ‘Install’ or ‘Get’ button to download and install the app.
  • Step 4: Log in to Your Account: Once the app is reinstalled, open it and log in to your account. Ensure to use the correct login credentials.
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Remember, reinstalling the app should be your last resort. It will delete all app data, including any saved preferences and order history. However, it’s an effective solution when the Panda Express app is not working due to unknown issues. If the problem persists, consider reaching out to Panda Express customer support for further assistance.

Fix 3: Check and Update Device’s Operating System

It’s important to note that apps often require a minimum operating system version to function correctly. If your device’s operating system is outdated, it might cause the Panda Express app to malfunction. Here’s how to update your device’s operating system:

Step 1: Check Current Operating System Version

First, you need to verify your device’s current operating system version:

  • On Android: Go to ‘Settings’ > ‘About Phone’ > ‘Software Information’ to see your current Android version.
  • On iOS: Navigate to ‘Settings’ > ‘General’ > ‘About’ to check your current iOS version.

Step 2: Check Required Operating System for Panda Express App

Next, check the minimum operating system requirement for the Panda Express app:

  • For Android: Go to Google Play Store and search for the Panda Express app. Scroll down to the ‘App info’ section to see the required Android version.
  • For iOS: Visit the App Store and find the Panda Express app. Scroll down to the ‘Information’ section to find the required iOS version.

Step 3: Update Your Device’s Operating System

If your device’s operating system is below the required version, you’ll need to update it:

  • On Android: Go to ‘Settings’ > ‘Software Update’ > ‘Download and Install’. If an update is available, follow the prompts to install it.
  • On iOS: Navigate to ‘Settings’ > ‘General’ > ‘Software Update’. If an update is available, tap ‘Download and Install’.

After updating, restart your device and see if the Panda Express app is now working.

Remember, updating your device’s operating system can lead to changes in the way your device operates, and it can also take some time. Always make sure your device is charged or plugged in before starting an update.

Fix 4: Resetting App Permissions

Another potential reason why the Panda Express app might not be working correctly could be due to incorrect app permissions. Resetting these permissions might just be the solution you need. Here’s how:

Step 1: Open Settings on Your Device

Onboth Android and iOS devices, the first step is to open the ‘Settings’ application. It’s typically found on the home screen or in the app drawer.

Step 2: Navigate to App Permissions

  • On Android: Go to ‘Apps’ or ‘Application Manager’, depending on your device. Locate the Panda Express app and tap on it. Then, tap on ‘Permissions’.
  • On iOS: Scroll down to ‘Privacy’, tap on it, and you’ll see various categories like ‘Photos’, ‘Camera’, etc. You’ll have to check each category to see if Panda Express is included and what permissions it has.

Step 3: Reset App Permissions

  • On Android: Here, you’ll see all the permissions that the app has. Toggle the switches off and then on again to reset the permissions.
  • On iOS: If Panda Express appears in any of the categories, tap on the toggle next to it to turn it off, then tap again to turn it back on.

After resetting the app permissions, restart your device for good measure. Once your device is back on, check if the Panda Express app is working as it should be. If not, it might be worth contacting Panda Express’s customer service for further assistance.

Fix 5: Check and Disable VPN Settings

Sometimes, VPNs (Virtual Private Networks) can interfere with app performance. If you’re using a VPN and find your Panda Express app not working, you may need to disable the VPN temporarily. Here’s how:

  • Step 1: Open Your VPN App: Locate and open the VPN application you are using on your device. It could be any third-party app that you’ve installed for VPN services.
  • Step 2: Disconnect or Disable VPN: Within the VPN app, there should be an option to disconnect or disable the VPN services. It’s typically a button that says ‘Disconnect’ or ‘Stop’. Tap on it to disable the VPN.
  • Step 3: Check Panda Express App: Once you have successfully disabled your VPN, try opening your Panda Express app again. If it was a VPN issue, your app should now work normally.
  • Step 4: Enable VPN Again: Once you’ve finished using the Panda Express app, remember to enable your VPN again to keep your device secure, especially if you’re using public Wi-Fi networks.
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Remember, using VPNs can sometimes disrupt normal app functioning, as some services are location-specific or may not work well with VPNs. If this step resolves your issue, you might need to disable your VPN whenever you use the Panda Express app. Always remember to turn it back on afterwards to maintain your online privacy and security.

Fix 6: Adjust Date and Time Settings

Incorrect date and time settings on your device can sometimes cause issues with apps, including the Panda Express app not working. Let’s look at how to adjust your device’s date and time settings:

  • Step 1: Open Settings on Your Device: On your Android or iOS device, find and open the ‘Settings’ application.
  • Step 2: Navigate to Date & Time Settings
    • On Android: Scroll down and tap on ‘System’, then select ‘Date & time’.
    • On iOS: Scroll down and tap on ‘General’, then select ‘Date & Time’.
  • Step 3: Enable Automatic Date & Time
    • On Android: Toggle on the option that says ‘Automatic date & time’. If it’s already on, toggle it off and then back on again to refresh the settings.
    • On iOS: Toggle on ‘Set Automatically’. If it’s already enabled, toggle it off and back on to refresh.

After adjusting your date and time settings, go back to the Panda Express app to see if it’s functioning properly. If not, it’s best to contact Panda Express customer support for further assistance. Remember, having the correct date and time settings is crucial for many apps to function correctly, not just the Panda Express app.

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Fix 7: Disable Any Battery Saving Modes

Battery saving modes or power saving modes on your device can sometimes interfere with the performance of certain apps, resulting in the Panda Express app not working properly. Here’s how to disable these settings:

  • Step 1: Open Settings on Your Device: Find and tap on the ‘Settings’ application on your device’s home screen or app drawer.
  • Step 2: Navigate to Battery Settings
    • On Android: Scroll down and tap on ‘Battery’, then ‘Battery Saver’ or ‘Power Saving Mode’, depending on your device.
    • On iOS: Tap on ‘Battery’, then ‘Low Power Mode’.
  • Step 3: Disable Battery Saving Modes
    • On Android: If ‘Battery Saver’ or ‘Power Saving Mode’ is on, toggle it off.
    • On iOS: If ‘Low Power Mode’ is enabled, tap the toggle to turn it off.

After disabling any battery saving modes, go back to your Panda Express app to see if it’s working correctly. Keep in mind that these modes are designed to conserve battery life, but they do this by limiting the performance of your device and possibly affecting some apps. If you continue to experience issues with the app, you may need to seek further assistance from Panda Express customer support.

Fix 8: Contacting Panda Express Customer Support

When all other troubleshooting steps fail to resolve the issue of the Panda Express app not working, it might be time to seek help from the official customer support. Here’s how:

Step 1: Prepare Your Issue Details

Before reaching out, ensure you have all the relevant information about your issue. This includes:

  • The exact problem you’re experiencing.
  • Any error messages you may have received.
  • The fixes you’ve already tried.

Step 2: Contact Panda Express Customer Support

You can reach out to Panda Express customer support in two ways:

  • Phone: The fastest way to get in touch with Panda Express is by calling their customer service number. At the time of writing, their customer service number is 1-800-877-8988. Please check the official website for the most current contact information.
  • Online Form: You can also contact Panda Express via their online contact form. Go to their official website and navigate to the ‘Contact Us’ section. Fill in your details, select the issue type, and describe your problem in the text box. Ensure you’re as detailed as possible.

Step 3: Follow Their Instructions

Once you’ve submitted your issue, wait for a response from their team. They might provide a solution, request more information, or escalate your problem to their technical team.

Remember, customer support exists to help you. While waiting for a resolution might be frustrating, rest assured that they are working to resolve your issue and improve your Panda Express app experience. Don’t hesitate to follow up if you don’t receive a response within a reasonable time.

Preventing Tips: Avoid Panda Express App Issues

Avoid running into the same issue in the future with these preventive tips:

  • Regularly Update Your App: Always keep your Panda Express app updated. Developers continuously roll out updates to improve app performance and fix bugs. Regularly checking for updates ensures you always have the latest, most stable version of the app.
  • Maintain a Stable Internet Connection: A strong and stable internet connection is crucial for apps to function correctly. Whenever possible, use a reliable Wi-Fi network over mobile data. If you’re on mobile data, ensure you’re in an area with good reception.
  • Regularly Clear Cache and Data: Over time, the cache and data of your apps accumulate and might cause apps to malfunction. Regularly clearing the cache and data for your apps can keep them running smoothly.
  • Keep Your Device’s Operating System Up-to-Date: Just like app updates, operating system updates also provide bug fixes and improvements. Keeping your device’s operating system updated can prevent many app-related issues.
  • Avoid Using VPN While Using the App: As we’ve discussed earlier, VPNs can sometimes cause issues with certain apps. If possible, try to avoid using a VPN while using the Panda Express app.
  • Keep Enough Storage Space: Apps need storage space to function properly. Regularly clearing unnecessary files and uninstalling unused apps can free up space and keep your device and apps running smoothly.
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By following these preventive tips, you can minimize the chances of your Panda Express app not working in the future. These tips not only apply to the Panda Express app, but also to other apps on your device, helping you enjoy a smooth and hassle-free mobile experience.


In conclusion, the Panda Express app not working issue can be pesky. But with our outlined steps, it should be manageable. Remember, first try the basic troubleshooting tips. Restarting your device and checking your internet connection can solve many problems.

If these don’t work, delve deeper. Update the app, reinstall it, or adjust your device settings. Each solution can address a different underlying problem. If none work, it’s time to contact Panda Express customer support.

Don’t forget our preventive tips, though! Regular updates, maintaining stable internet, and managing device storage can prevent many issues. These steps ensure a smooth, enjoyable experience with your Panda Express app. So, don’t fret when your app gives you trouble. Instead, turn to this handy guide and resolve your issue in no time. Happy ordering with Panda Express!


What should I do if my Panda Express app is not working?

Start by checking your internet connection and restarting your device. These simple steps often solve the problem.

Is updating the app necessary for it to function properly?

Yes, updates often come with bug fixes and improvements, which can enhance the app’s functionality and performance.

What if the app still doesn’t work after reinstalling it?

If reinstalling doesn’t work, check your device’s operating system. Ensure it’s updated and compatible with the Panda Express app.

Why might the Panda Express app not work with my VPN enabled?

Some apps can be sensitive to location changes, which VPNs often cause. Try disabling your VPN and check if that helps.

How can incorrect date and time settings affect the app?

Incorrect date and time settings can cause synchronization issues with the app’s server, which might lead to functionality issues.

Should I contact Panda Express customer support if none of the fixes work?

Absolutely! If your app isn’t working despite all the fixes, reaching out to Panda Express customer support is your best bet.

Can power-saving modes affect the app’s functionality?

Yes, power-saving modes can limit app performance, potentially causing issues. Try disabling this mode when using the app.