keeps stopping

Virtual reality has revolutionized the way we experience digital content, and Oculus is at the forefront of this transformation. However, the technological marvel doesn’t come without its hiccups. One common issue faced by users is the ‘ keeps stopping’ error. This problem can be frustrating, interrupting your immersive VR experiences and leaving you searching for solutions. This comprehensive guide aims to demystify the causes behind this error and provides a step-by-step approach to resolve it, ensuring a seamless virtual reality experience. keeps stopping

Reasons behind keeps stopping

The ‘ keeps stopping’ issue on Oculus devices can be attributed to several reasons. Understanding these reasons is crucial for diagnosing and effectively addressing the problem.

  1. Outdated Software: One of the primary causes is outdated Oculus software or firmware. Like any tech device, keeping the software up to date is critical for optimal performance and bug fixes.
  2. Corrupted Cache Files: Accumulation of corrupted cache files can lead to various issues, including this error. Cache files are meant to speed up device processes, but when they become corrupted, they can cause more harm than good.
  3. Conflicting Applications: Sometimes, other applications installed on the device can conflict with the Oculus software, leading to errors and disruptions in the Oculus operation.
  4. Insufficient Storage Space: If your device is running low on storage space, it can affect the functionality of the Oculus, potentially causing errors like ‘ keeps stopping.’
  5. System Glitches: General system glitches in the Oculus device can also result in this error. These glitches could be random and temporary but can affect the device’s performance.
  6. Hardware Malfunctions: In some cases, the issue might stem from hardware malfunctions. Problems with the Oculus headset or related accessories can lead to a range of errors, including the guardian system stopping unexpectedly.
  7. Software Conflicts: At times, recent software updates or the installation of new apps can lead to conflicts within the system, resulting in the ‘ keeps stopping’ error.
  8. Network Issues: Network connectivity problems can also contribute to this issue. Oculus devices rely on stable internet connections for updates and optimal functioning.
  9. Improper Setup or Calibration: An improperly set up or calibrated Oculus device might encounter this error more frequently, as the guardian system is sensitive to the device’s settings and environment.
  10. Overheating: Lastly, overheating of the Oculus device can lead to various problems, including this particular error, as it affects the overall functionality of the system.

Identifying the exact cause from these possibilities is key to resolving the ‘ keeps stopping’ issue effectively.

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How to Fix keeps stopping?

Fix 1: Updating Oculus Software

One of the most common reasons for the ‘ keeps stopping’ error is outdated Oculus software. Keeping your device’s software up to date is essential for ensuring optimal performance and resolving bugs that might be causing this issue. Here’s a detailed step-by-step guide on how to update your Oculus software:

  1. Connect to Wi-Fi: First, ensure that your Oculus device is connected to a stable Wi-Fi network. This connection is necessary for downloading software updates.
  2. Access Oculus Menu: Turn on your Oculus headset and access the main menu. You can do this by pressing the Oculus button on your right-hand controller.
  3. Navigate to Settings: In the main menu, look for the ‘Settings’ option, usually represented by a gear icon. Select it to open the settings menu.
  4. Go to Device Settings: Inside the settings menu, find and select the ‘Device’ section. This area contains various options related to your Oculus device’s hardware and software.
  5. Check for Updates: In the device settings, scroll until you find the ‘Software Update’ section. Here, your device will automatically check for any available software updates. If your device’s software is outdated, it will show an available update.
  6. Download and Install Update: If an update is available, select it to start the download. The download time will depend on your internet speed and the size of the update. Ensure that your device remains connected to Wi-Fi throughout this process.
  7. Wait for Installation: Once the download is complete, the installation process will start automatically. During this time, your device may restart several times. It’s important not to interrupt this process.
  8. Confirm Update Completion: After the installation is complete, you can confirm the update by going back to the ‘Software Update’ section. It should display the current version of your software, indicating that your device is up to date.
  9. Restart Oculus: As a final step, restart your Oculus device to ensure that all new updates are correctly implemented.
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By following these steps, you can ensure that your Oculus device’s software is up to date, potentially resolving the ‘ keeps stopping’ error. Regularly checking for and installing software updates is a good practice to avoid similar issues in the future.

Fix 2: Clearing Cache and Data

Sometimes, the ‘ keeps stopping’ error can be resolved by clearing the cache and data of the Oculus app. This process refreshes the app, potentially fixing any glitches that are causing the error. Here are the steps to clear cache and data:

  1. Access Device Settings: Begin by accessing the settings menu on your device where the Oculus app is installed. This is usually found in the main menu or application list.
  2. Navigate to Apps: Within settings, look for the ‘Apps’ or ‘Application Manager’ section. This is where you can manage all the applications installed on your device.
  3. Find Oculus App: Scroll through the list of apps until you find the Oculus app. Once found, tap on it to access its specific settings.
  4. Go to Storage: In the Oculus app settings, find and select the ‘Storage’ option. This will show you details about the app’s data and cache.
  5. Clear Cache: Look for the ‘Clear Cache’ button and tap on it. Clearing the cache will remove temporary files that could be causing issues.
  6. Clear Data: After clearing the cache, select the ‘Clear Data’ or ‘Manage Storage’ option. Be aware that this will reset the app to its default state and may remove your preferences and account details.
  7. Restart Oculus App: Once you have cleared both cache and data, exit the settings and restart the Oculus app. This ensures that the changes take effect.
  8. Reconfigure Settings: Since clearing data resets the app, you may need to reconfigure your settings and log in again.

By clearing the cache and data, you can often resolve issues caused by corrupted temporary files or data conflicts within the Oculus app.

Fix 3: Checking for Conflicting Applications

Conflicting applications can sometimes cause the ‘ keeps stopping’ error. This fix involves identifying and managing such conflicts.

  1. Identify Recently Installed Apps: Think back to any applications you installed or updated around the time the issue began. These apps might be conflicting with the Oculus software.
  2. Boot in Safe Mode: To check if third-party apps are causing the issue, boot your device in Safe Mode. This mode will disable all third-party apps temporarily. If the Oculus works fine in this mode, a third-party app is likely causing the conflict.
  3. Uninstall Suspected Apps: If the Oculus app works properly in Safe Mode, start by uninstalling the most recently added apps one by one. After each uninstall, check if the issue persists.
  4. Restart Normally: Once you identify and remove the conflicting app, restart your device normally to exit Safe Mode and check if the Oculus app is functioning correctly.
  5. Regular Monitoring: Regularly monitor your device for app updates and potential conflicts, especially after installing new applications.
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Fix 4: Improving Network Connectivity

Poor or unstable network connectivity can also lead to the ‘ keeps stopping’ error, especially during updates or syncing processes.

  1. Check Wi-Fi Connection: Ensure that your device is connected to a stable Wi-Fi network. Weak or unstable connections can interrupt processes crucial for Oculus functionality.
  2. Reset Router: If you suspect network issues, try resetting your Wi-Fi router. This can resolve connection problems that might be affecting your Oculus device.
  3. Switch Networks: If possible, try connecting your Oculus device to a different Wi-Fi network to see if the issue persists. This can help determine if the problem is with your network or the device itself.
  4. Reduce Network Load: Limit the number of devices using the same network while using Oculus. Too many devices can congest the network, leading to connectivity issues.
  5. Check for Network Interference: Ensure there are no physical obstructions or electronic interferences (like microwaves or cordless phones) near your Wi-Fi router that could affect signal strength.
  6. Update Router Firmware: Sometimes, an outdated router firmware can cause connectivity issues. Check for updates on your router to ensure it’s running the latest firmware.

By improving your network connectivity, you can enhance the overall performance of your Oculus device and potentially resolve the ‘ keeps stopping’ error.

Fix 5: Restarting the Oculus Device

A simple yet often effective solution is to restart the Oculus device. This can clear temporary glitches affecting the system.

  1. Power Off the Device: Hold down the power button on your Oculus headset until the power-off menu appears.
  2. Select ‘Power Off’: Choose the ‘Power Off’ option to turn off the device completely.
  3. Wait for a Few Minutes: After shutting down, wait for a couple of minutes. This brief period allows the device’s internal components to reset.
  4. Power On the Device: Turn the device back on by pressing the power button.
  5. Check for Error Resolution: After the device restarts, check if the ‘ keeps stopping’ error persists.

Fix 6: Adjusting Guardian Settings

Sometimes, adjusting the Oculus Guardian system settings can resolve issues. This involves recalibrating the Guardian boundaries.

  1. Open Oculus Menu: Put on your headset and open the universal menu by pressing the Oculus button on your right controller.
  2. Select ‘Guardian’: In the menu, look for the ‘Guardian’ settings.
  3. Redraw Boundaries: Choose to redraw your Guardian boundaries. Follow the on-screen instructions to set up your play area again.
  4. Test the New Setup: After setting up the new boundaries, test to see if the error occurs again.
  5. Adjust Sensitivity: If the problem persists, try adjusting the sensitivity settings of the Guardian system.

Fix 7: Disabling/Uninstalling Unnecessary Apps

Unnecessary apps running in the background can cause system overload, leading to errors.

  1. Identify Unnecessary Apps: Look through the apps installed on your Oculus device and identify any that are not frequently used or necessary.
  2. Disable or Uninstall Apps: For apps that cannot be uninstalled, try disabling them. For others, proceed with uninstallation.
  3. Restart Oculus: After uninstalling or disabling unnecessary apps, restart your Oculus device to apply the changes.
  4. Monitor Device Performance: Observe if the removal of these apps has led to an improvement in the device’s performance and resolution of the error.
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By methodically applying these fixes, you can systematically diagnose and potentially resolve the ‘ keeps stopping’ error, leading to a smoother and more enjoyable Oculus experience.

Fix 8: Performing a Factory Reset

If the above methods don’t work, performing a factory reset on your Oculus device can be an effective solution. A factory reset will return the device to its original settings and can resolve deeper issues. However, be aware that this will erase all data on your device, including downloaded games and saved settings.

  1. Backup Important Data: Before proceeding, ensure that you have backed up any important data or game progress.
  2. Turn Off Oculus Device: Power off your Oculus device completely.
  3. Access Boot Menu: Hold down the power and volume down buttons on the device simultaneously. Release them when the boot screen shows up.
  4. Navigate to Factory Reset: Use the volume buttons to navigate through the menu until you find the ‘Factory Reset’ option. Once highlighted, select it using the power button.
  5. Confirm Factory Reset: You will be prompted to confirm the factory reset. Use the volume buttons to navigate to the confirmation option and select it with the power button.
  6. Wait for Reset to Complete: The factory reset process will begin. This may take some time, so ensure the device is not interrupted during this process.
  7. Set Up Device Again: After the reset, you’ll need to set up your Oculus device from scratch, just like when it was new.

A factory reset is a powerful tool and should be used as a last resort when other methods fail to resolve the ‘ keeps stopping’ error.


The ‘ keeps stopping’ error can be a roadblock in your VR journey, but with the right approach, it can be overcome. Regular software updates, clearing cache, and, if necessary, a factory reset are effective ways to tackle this issue. Remember, if the problem persists, professional support is always available to guide you through more complex solutions. By following these steps, you can get back to enjoying your Oculus VR experience to the fullest.


What exactly is ‘’?

It’s a system in Oculus ensuring your safety and accuracy within the VR environment.

Why does ‘ keeps stopping’ happen?

Common causes include outdated software, cache issues, app conflicts, or hardware malfunctions.

Can clearing cache and data resolve the issue?

Absolutely! It refreshes the app, potentially fixing glitches causing the error.