not working is a common web address used to access the admin panel of Netgear routers. However, users may encounter issues when trying to access this website. In this article, we will explore the reasons behind not working and provide step-by-step solutions to resolve the problem. Whether you’re a tech-savvy individual or a beginner, our guide will help you troubleshoot and regain access to your router’s settings.

Reasons behind Not Working

  1. Network Connectivity Issues: Loose cables, faulty modem, or ISP disruptions can lead to difficulties in accessing
  2. IP Address Conflicts: When two devices on the same network have the same IP address, it creates a conflict that disrupts access.
  3. Cache and Cookies: Outdated or corrupted cached data can prevent the website from loading correctly.
  4. Firewall and Antivirus Settings: Overzealous firewall or antivirus may mistakenly block access to
  5. Incorrect Address: Entering wrong web addresses like “” instead of “” can cause login issues.

How to fix not working?

Fix 1: Check Network Connectivity

To resolve issues related to network connectivity, follow these steps:

  1. Inspect Physical Connections: Ensure all cables connecting your router, modem, and computer are firmly plugged in. Check for any visible damage to the cables.
  2. Restart Modem and Router: Power cycle your modem and router by turning them off, waiting for about 30 seconds, and then turning them back on. This can help establish a fresh connection with your ISP.
  3. Check Internet Service Provider (ISP) Status: Visit your ISP’s website or contact their support to check for any network outages or maintenance that may be affecting your area.
  4. Test Connection on Another Device: Try accessing from another device connected to the same network. If it works on the other device, the problem may be specific to your computer or device.
  5. Connect via Ethernet Cable: If you are using a wireless connection, try connecting your computer directly to the router using an Ethernet cable. This eliminates any potential wireless connectivity issues.
  6. Disable VPN or Proxy: If you have a VPN or proxy service enabled, disable it temporarily, as it may interfere with accessing the router’s login page.
  7. Reset Router to Factory Settings: As a last resort, consider resetting your router to its factory settings. This will erase all custom settings, so make sure to back up your configurations beforehand.

After applying these steps, try accessing again to check if the issue has been resolved. If you still encounter problems, proceed to the next fix. not working

Fix 2: Resolve IP Address Conflicts

IP address conflicts can be resolved using the following steps:

  1. Identify Conflicting Devices: Determine which devices on your network are experiencing IP conflicts. Look for error messages or warnings indicating the conflict.
  2. Release IP Addresses: Open the Command Prompt (Windows) or Terminal (Mac) and type “ipconfig/release” to release the current IP addresses of the conflicting devices.
  3. Renew IP Addresses: After releasing the IP addresses, type “ipconfig/renew” to obtain new IP addresses for all devices on the network.
  4. Assign Static IP Addresses: If IP conflicts persist, consider assigning static IP addresses to devices that frequently connect to your network. This ensures that each device has a unique and fixed IP address, reducing the likelihood of conflicts.
  5. Restart Devices: After making changes to the IP addresses, restart all devices, including your computer and router, to apply the modifications.
  6. Update Router Firmware: Outdated router firmware can also contribute to IP conflicts. Check the manufacturer’s website for the latest firmware updates and install them if available.
  7. Reset Router: If none of the above steps resolve the IP conflict, try resetting your router to its default settings. This can eliminate any potential software-related issues causing the conflicts.
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After completing these steps, verify if you can access without any issues. If not, proceed to the next fix.

Fix 3: Clear Cache and Cookies

Clearing your browser’s cache and cookies can help resolve issues related to accessing Follow these steps:

  1. Open Browser Settings: Launch your web browser and click on the three-dot menu (for Chrome) or the gear icon (for Firefox) in the top-right corner of the window.
  2. Access Privacy & Security: In the settings menu, locate and click on the “Privacy & Security” or “History” option, depending on your browser.
  3. Clear Browsing Data: Look for the option to “Clear browsing data” or “Clear history” and click on it.
  4. Choose Data to Clear: Select “Cookies and other site data” and “Cached images and files.” You can also choose the time range for which you want to clear the data (e.g., the last hour, last 24 hours, last 7 days, etc.).
  5. Clear Data: Click on the “Clear data” or “Clear now” button to initiate the clearing process. This will remove all cached data and cookies from your browser.
  6. Restart Browser: Close and reopen your browser to complete the process.
  7. Try Accessing Attempt to access again to see if the problem has been resolved.

Clearing cache and cookies ensures that your browser fetches the latest data from websites, reducing the chances of encountering errors when accessing

Read more: Router Login Net Not Working: Reasons and Fixes

Fix 4: Adjust Firewall and Antivirus Settings

Firewall and antivirus software may sometimes block access to, mistaking it for a potential threat. To resolve this issue, follow these steps:

  1. Access Firewall Settings: Open your computer’s control panel and navigate to the “System and Security” or “Windows Defender Firewall” section. For third-party firewalls, locate the corresponding software on your computer.
  2. Create an Exception: Look for an option to “Allow an app through the firewall” or “Add an exception.” Add to the list of allowed applications.
  3. Allow Inbound and Outbound Traffic: Ensure that both inbound and outbound traffic for is permitted. This enables two-way communication with the website.
  4. Disable Antivirus Temporarily: Temporarily disable your antivirus software to check if it’s causing the problem. If you can access with the antivirus turned off, you’ll need to add the website to the list of trusted sites.
  5. Add to Exclusion List: Add to the exclusion or trusted sites list of your antivirus software. This prevents the software from blocking access to the website.
  6. Update Firewall and Antivirus: Ensure that your firewall and antivirus software are up to date. Outdated versions might have compatibility issues with certain websites, including
  7. Re-enable Firewall and Antivirus: After making changes to the settings, re-enable your firewall and antivirus to keep your computer protected.

By adjusting your firewall and antivirus settings, you can prevent them from interfering with, allowing you to access the login page without any hindrance.

Fix 5: Verify the Correct Address

Sometimes, users encounter login issues because they enter an incorrect web address. Ensure you are using the right address for by following these steps:

  1. Double-check the Address: Carefully type “” in your browser’s address bar. Avoid common typing errors or misspellings that could lead to incorrect URLs.
  2. Use the IP Address: Instead of using the web address, try accessing your router’s login page using its IP address. To find the IP address, open the Command Prompt (Windows) or Terminal (Mac), and type “ipconfig” (or “ifconfig” for Mac). Look for the “Default Gateway” IP address, which is usually your router’s IP.
  3. Try a Different Browser: If you are still unable to access, try using a different web browser. This helps rule out any browser-specific issues.
  4. Reboot Router: As a precautionary measure, reboot your router. Sometimes, a simple restart can resolve temporary glitches.
  5. Update Router Firmware: Check if there are any firmware updates available for your router on the manufacturer’s website. Outdated firmware can cause login problems.
  6. Reset Router to Default Settings: If all else fails, consider resetting your router to its factory defaults. This should only be done as a last resort, as it will erase all custom settings and configurations.
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By verifying the correct address and trying different approaches, you can eliminate simple errors and increase the chances of successful login.

Fix 6: Check for Browser Compatibility

Browser compatibility issues can sometimes prevent access to To ensure smooth login, follow these steps:

  1. Update Your Browser: Ensure that you are using the latest version of your web browser. Outdated browsers may lack essential security updates and features needed to access certain websites.
  2. Try Different Browsers: If doesn’t load in your current browser, try accessing it through a different one. Popular options include Chrome, Firefox, Edge, and Safari. Different browsers may handle website rendering differently.
  3. Disable Browser Extensions: Browser extensions can sometimes interfere with website functionality. Temporarily disable all extensions and try accessing again.
  4. Enable JavaScript and Cookies: Make sure that JavaScript and cookies are enabled in your browser settings. Router login pages often require these features to function properly.
  5. Clear DNS Cache: Flushing your DNS cache can resolve domain name resolution issues. Open the Command Prompt (Windows) or Terminal (Mac) and enter the “ipconfig/flushdns” command to clear the DNS cache.
  6. Disable Browser Proxy: If you use a proxy server, try disabling it temporarily. Proxy configurations can sometimes lead to connection problems.
  7. Check SSL Certificate: Ensure that is using a valid SSL certificate. If there’s a certificate error, it may prevent secure access to the login page.
  8. Try Incognito/Private Mode: Access in your browser’s incognito (Chrome) or private mode (Firefox) to eliminate any cache or cookie-related issues.

By addressing browser compatibility concerns, you can increase the chances of successfully accessing and managing your router settings seamlessly.

Fix 7: Reboot Your Computer

When all else fails, a simple computer reboot can sometimes resolve access issues. Follow these steps:

  1. Close All Programs: Save your work and close all open applications on your computer.
  2. Shut Down Your Computer: Click on the “Start” or “Apple” menu, and choose the “Shut Down” option. Wait for your computer to power off completely.
  3. Unplug Power Source: If you’re using a laptop, unplug the power adapter. For desktop computers, switch off the power supply.
  4. Wait for a Minute: Give your computer a brief rest for about a minute. This allows any residual power to discharge.
  5. Reconnect and Power On: Plug in the power source again and power on your computer.
  6. Wait for Boot: Allow your computer to boot up completely. This may take a few minutes.
  7. Try Accessing Launch your web browser and attempt to access once again.

A computer reboot can help clear temporary glitches and reset network configurations, potentially resolving issues with accessing

Fix 8: Use a Different Device

If you’ve exhausted all other troubleshooting steps without success, trying to access from a different device can help identify if the issue is device-specific. Follow these steps:

  1. Identify Another Device: Choose another device, such as a smartphone, tablet, or a different computer, that is connected to the same network.
  2. Connect to the Same Network: Ensure the device you selected is connected to the same Wi-Fi network as the one you were using to access previously.
  3. Open Web Browser: Launch the web browser on the chosen device.
  4. Type In the browser’s address bar, type “” and press Enter.
  5. Attempt to Log In: Try logging in to your router’s admin panel using the same credentials you used on the original device.
  6. Note the Outcome: Observe if you can successfully access from the alternate device.

If you can access from the different device, it suggests that the issue may lie with the original device. In such cases, consider resetting the network settings on the original device or seeking further assistance to diagnose the problem.

Preventing Access Issues

To avoid future access issues, follow these preventive tips:

  • Regularly Update Router Firmware: Check for firmware updates on your router manufacturer’s website and keep your router’s firmware up to date. Updated firmware often includes bug fixes and security enhancements that improve overall performance.
  • Document Router Settings: Maintain a record of your router settings, including the login credentials and custom configurations. This ensures you can easily access the admin panel even if you encounter issues.
  • Use Strong Passwords: Create strong and unique passwords for your router’s login. Avoid using common or easily guessable passwords, as they can lead to security vulnerabilities.
  • Secure Network Connections: Protect your Wi-Fi network with a strong password and use WPA2 or WPA3 encryption. Restrict unauthorized access by enabling MAC address filtering and disabling guest networks if not required.
  • Keep an Eye on IP Addresses: Periodically check for IP address conflicts on your network. If you notice any, resolve them promptly to prevent login problems.
  • Clear Browser Cache Regularly: Routinely clear your browser’s cache and cookies to avoid potential issues with accessing or other websites.
  • Disable Unnecessary Browser Extensions: Limit the number of browser extensions you use, and disable any unnecessary ones to reduce the likelihood of conflicts with websites.
  • Maintain Firewall and Antivirus Settings: Keep your firewall and antivirus software updated, and periodically review their settings to ensure they don’t interfere with legitimate websites like
  • Restart Your Router: If you encounter intermittent login issues, try restarting your router regularly to refresh its connections and resolve temporary glitches.
  • Seek Professional Assistance: If you encounter persistent issues with despite trying the troubleshooting steps, seek help from your router’s manufacturer or a certified technician for specialized support.
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By following these preventive tips, you can minimize the chances of experiencing access problems and ensure a smooth and secure management of your router settings.


Troubleshooting issues can be tackled with simple steps and preventive measures. Clearing cache, checking network connectivity, and adjusting firewall settings can swiftly fix the problem. However, if difficulties persist, consider seeking professional assistance. By staying proactive with regular updates and secure practices, users can ensure seamless access to their router’s settings. Remember to document login details and maintain strong passwords for added security.

Continuously monitoring IP addresses and clearing browser cache can prevent future complications. Stay vigilant and take advantage of these user-friendly tips to keep your experience hassle-free.


Why can’t I access

Network connectivity issues or cache problems could be causing the access problem.

How can I fix IP address conflicts?

Releasing and renewing IP addresses can resolve conflicts and restore access.

What should I do about cache and cookies?

Clear browser cache and cookies to eliminate website loading issues.

Can firewall settings block

Yes, firewall and antivirus settings can mistakenly block; adjust them accordingly.

What if I typed the wrong address?

Ensure using the correct URL “” to access your router’s login page.