Troubleshooting Pokémon Go: Common Errors and Fixes

Pokémon Go has revolutionized the way we interact with the Pokémon universe, blending the virtual and real worlds in an exciting augmented reality experience. However, like any technology-driven game, players may encounter a variety of technical issues that can hinder their adventures. From GPS signal problems to unexpected error codes, these glitches can be frustrating. In this comprehensive guide, we’ll delve into the most common Pokémon Go issues and provide effective solutions to help you get back to catching those elusive Pokémon without a hitch.

GPS Signal Not Found

One of the most frequent complaints among Pokémon Go players is the GPS Signal Not Found error. This issue prevents the game from accurately determining your location, making it impossible to play. Here’s how to resolve it:

• Check Location Services: Ensure that your device’s location services are enabled. Go to your device settings and verify that Pokémon Go has permission to access your location.
• Enable High Accuracy Mode: On Android devices, navigate to Location settings and select “High Accuracy” mode to improve GPS performance. For iOS, make sure “Precise Location” is enabled.
• Restart Your Device: Sometimes, a simple restart can reset your device’s GPS functionality and resolve connectivity issues.
• Update the App: Ensure you’re using the latest version of Pokémon Go, as updates often include fixes for GPS-related problems.
• Check for Interference: Physical obstructions or being indoors can weaken GPS signals. Try moving to an open area or near a window.

By following these steps, you can often restore proper GPS functionality and continue your Pokémon hunting seamlessly.

Raid Error 36

Raid Error 36 is a common issue that occurs when attempting to join a raid battle. This error can be particularly frustrating during special events when raid battles are more frequent. Here’s how to fix it:

• Check Server Status: Visit the official Pokémon Go Support page or their Twitter account to see if there are any server outages or maintenance activities.
• Restart the App: Close Pokémon Go completely and reopen it to reset your connection to the game servers.
• Clear App Cache: On Android devices, go to Settings > Apps > Pokémon Go > Storage and clear the cache. For iOS, you may need to reinstall the app.
• Ensure Stable Internet Connection: A weak or unstable internet connection can cause errors during raid battles. Switch to a more reliable Wi-Fi network or ensure your mobile data is strong.
• Update Your Device’s Software: Keeping your device’s operating system up to date can resolve compatibility issues that may be causing Raid Error 36.

Addressing Raid Error 36 promptly allows you to join raid battles and enjoy the collaborative gameplay that Pokémon Go offers.

Error Code 6: Authentication Failed

Error Code 6 typically indicates an authentication failure, preventing you from accessing your Pokémon Go account. This can occur due to several reasons:

• Incorrect Login Credentials: Double-check your username and password to ensure they are entered correctly.
• Account Suspension: If you’ve violated Pokémon Go’s terms of service, your account might be temporarily or permanently suspended.
• Server Issues: Temporary server outages can disrupt the authentication process.

To resolve Error Code 6, try the following steps:

• Verify Credentials: Use the “Forgot Password” feature on the login page to reset your password if you suspect it’s incorrect.
• Check for Account Notifications: Look for any emails or notifications from Niantic regarding your account status.
• Wait and Retry: If the issue is server-related, waiting a few minutes before attempting to log in again can help.
• Contact Support: If you believe your account has been wrongly suspended or the error persists, reach out to Pokémon Go Support for assistance.

By systematically addressing each potential cause, you can overcome Authentication Failed errors and regain access to your Pokémon Go adventures.

Party Not Showing Up

Having your Pokémon Go party not show up can disrupt your gameplay, especially when trying to participate in battles or raids. Here’s how to fix this issue:

• Restart the App: Close Pokémon Go completely and reopen it to refresh the game’s data.
• Update the App: Ensure that you’re using the latest version of Pokémon Go, as updates often fix bugs related to party visibility.
• Clear App Cache: On Android devices, go to Settings > Apps > Pokémon Go > Storage and clear the cache. For iOS, reinstalling the app may be necessary.
• Check Network Connection: A poor internet connection can prevent your party from loading correctly. Switch to a more stable Wi-Fi network or ensure your mobile data is strong.
• Log Out and Back In: Logging out of your account and then logging back in can reset your party data.

Following these steps should help restore your party’s visibility, allowing you to engage in battles and raids with your friends and fellow trainers.

Routes Not Showing Up

If your Pokémon Go routes aren’t displaying correctly, it can impede your ability to navigate and find Pokémon efficiently. Here’s how to address this issue:

• Enable Background App Refresh: Ensure that Pokémon Go is allowed to refresh in the background. This setting is crucial for loading routes and other dynamic content.
• Check Location Permissions: Make sure Pokémon Go has the necessary permissions to access your location at all times.
• Update the App: Running the latest version can fix bugs related to route visibility and map rendering.
• Restart Your Device: A simple restart can resolve temporary glitches affecting route display.
• Reinstall the App: If the problem persists, uninstalling and reinstalling Pokémon Go can reset the app’s data and fix route-related issues.

By ensuring your app has the right permissions and is up to date, you can restore the functionality of routes in Pokémon Go, enhancing your navigation and Pokémon hunting efficiency.

Pokémon Go Joystick Issues

Some players experience problems with the in-game joystick, such as unresponsiveness or erratic behavior. Here’s how to fix joystick-related issues:

• Calibrate Your Screen: Ensure your device’s screen is clean and responsive. Use a microfiber cloth to wipe away any dirt or smudges that might interfere with touch sensitivity.
• Restart the App: Closing and reopening Pokémon Go can reset the joystick’s functionality.
• Update the App: Make sure you’re using the latest version of Pokémon Go, as updates often address joystick and control issues.
• Adjust Sensitivity Settings: Some devices allow you to adjust touch sensitivity. Check your device settings to optimize joystick responsiveness.
• Reinstall the App: If the joystick remains unresponsive, uninstalling and reinstalling Pokémon Go can help restore proper functionality.

By maintaining a clean screen and keeping the app updated, you can ensure that the joystick remains responsive, allowing for smooth and precise movements in the game.

Latest Error Codes and Their Solutions

As Pokémon Go continues to receive updates and new features, additional error codes may emerge. Staying informed about these latest issues and their solutions is essential for an uninterrupted gaming experience. Here are some of the recent error codes reported by players and how to address them:

Error Code 7: Account Not Found

Error Code 7 indicates that the game cannot find your Pokémon Go account. This can occur due to:

• Incorrect Login Method: Logging in with a different provider than the one used to create the account.
• Account Deletion: Accidental or unauthorized deletion of the account.
• Server Issues: Temporary server outages preventing account verification.

To resolve Error Code 7, try the following steps:

• Verify Login Method: Ensure you’re using the correct login provider (Google, Facebook, Niantic, etc.) associated with your Pokémon Go account.
• Check for Account Deletion: Review any emails from Niantic regarding account status or deletion and follow their instructions if applicable.
• Wait and Retry: If server issues are the cause, waiting a few minutes before attempting to log in again can help.
• Contact Support: Reach out to Pokémon Go Support with detailed information about your account to receive personalized assistance.

By ensuring you’re using the correct login method and contacting support when necessary, you can resolve issues related to account recognition.

Error Code 8: Data Storage Error

Error Code 8 signifies a problem with data storage, preventing Pokémon Go from accessing necessary game data. Common causes include:

• Insufficient Storage Space: Lack of available storage on your device can hinder data access.
• Corrupted Data Files: Damaged game files can disrupt data storage and retrieval.
• Permission Restrictions: Pokémon Go may not have the necessary permissions to access storage.

To fix Error Code 8, follow these steps:

• Free Up Storage Space: Delete unnecessary files or apps to ensure there’s enough space for Pokémon Go to operate smoothly.
• Clear App Data: On Android devices, go to Settings > Apps > Pokémon Go > Storage and clear data. For iOS, reinstalling the app may be necessary.
• Check App Permissions: Ensure that Pokémon Go has permission to access storage. Adjust settings in your device’s permission manager if needed.
• Reinstall the App: Uninstalling and reinstalling Pokémon Go can replace corrupted files and restore proper data storage functionality.

Maintaining adequate storage and ensuring proper permissions can prevent and resolve data storage errors, ensuring seamless gameplay.

Preventing Common Pokémon Go Issues

Prevention is always better than cure. Implementing the following best practices can help minimize the chances of encountering issues in Pokémon Go:

• Keep the App Updated: Regularly update Pokémon Go to benefit from the latest features, improvements, and bug fixes.
• Maintain a Stable Internet Connection: Use reliable Wi-Fi or strong mobile data to prevent connectivity issues during gameplay.
• Clear App Cache Periodically: Clearing the cache can remove temporary files that may cause glitches. Navigate to your device settings to perform this action.
• Secure Your Account: Enable two-factor authentication on your account to protect against unauthorized access and potential account-related issues.
• Monitor Device Storage: Ensure your device has sufficient storage space to allow Pokémon Go to function correctly and store necessary data.
• Stay Informed: Follow official Pokémon Go channels for updates on server status, maintenance schedules, and new feature announcements.

Adopting these preventive measures can significantly enhance your Pokémon Go experience and reduce the likelihood of encountering technical issues.

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When to Contact Pokémon Go Support

While many issues can be resolved through basic troubleshooting, there are instances where professional assistance is necessary. Knowing when to reach out to Pokémon Go Support can save you time and frustration:

• Persistent Errors: If an error code remains unresolved after attempting all troubleshooting steps.
• Account Issues: Problems related to account access, unauthorized transactions, or suspicious activity.
• Data Loss: Instances where game data appears missing or corrupted, affecting your progress.
• Complex Technical Problems: Issues that involve intricate technical details beyond basic user troubleshooting.

To contact Pokémon Go Support, visit the official support page and submit a detailed ticket outlining your issue. Providing as much information as possible, including screenshots and error codes, can expedite the resolution process.

Real-Life Examples and User Experiences

Hearing from fellow trainers who have navigated similar challenges can offer both reassurance and practical insights:

• Alex’s GPS Nightmare: While exploring a new city, Alex encountered the GPS Signal Not Found error. By enabling High Accuracy mode and restarting his device, he quickly restored his GPS functionality and continued his adventure.
• Maria’s Raid Error 36: During a major raid event, Maria faced Raid Error 36. Checking the server status revealed ongoing maintenance, so she waited and successfully joined the raid once the servers were back online.
• Jordan’s Joystick Jumble: Jordan experienced unresponsive joystick controls. Cleaning his device’s screen and updating the app fixed the issue, allowing him to navigate the game smoothly once again.

These real-life scenarios demonstrate the effectiveness of the troubleshooting steps provided and highlight that most issues can be resolved with patience and the right approach.