Diablo 4 friends not showing up

Diablo 4 is an exciting and immersive game that becomes even more enjoyable when you can play it with your friends. However, it can be frustrating when your friends don’t show up in the game, hindering your multiplayer experience. In this article, we will explore the reasons behind this issue and provide step-by-step procedures to fix it. Whether you’re facing this problem on PC, Xbox, or PlayStation, we’ve got you covered. Let’s delve into the possible causes and the solutions to ensure smooth gaming sessions with your friends.

Diablo 4 friends not showing up

Reasons behind friends not showing up in diablo 4

  1. Privacy Settings: Players may have set their gaming profiles to private, preventing friends from joining their sessions.
  2. Network Connectivity Issues: Unstable internet connections or problems with router settings can disrupt multiplayer connections.
  3. Outdated Game Version: Incompatibility arises when players haven’t updated the game to the latest version.
  4. Different Region Settings: Varied region settings between players can lead to compatibility problems.
  5. Firewall and Port Configurations: Firewall settings and port configurations can block game access.
  6. Platform-Specific Glitches: Certain platforms may experience unique glitches that prevent friend visibility.
  7. Server Overload: High server traffic can hinder matchmaking and prevent friends from connecting.
  8. Cross-Platform Limitations: Cross-platform play may not be supported, restricting interaction between different platforms.
  9. Friend List Issues: Bugs in the friend list system can cause friends to appear offline or unavailable.
  10. Account Restrictions: If accounts have restrictions or bans, friends may not be able to join.
  11. Unintended Game Design: Some game mechanics may unintentionally hinder friend visibility.
  12. Third-Party Software Interference: Certain third-party software can conflict with the game’s networking.
  13. Profile Synchronization Delay: Delay in profile synchronization between platforms can affect friend visibility.
  14. Server Maintenance: Scheduled server maintenance can temporarily disrupt friend connections.
  15. Incomplete Installation: An incomplete game installation can lead to connectivity issues.
  16. Temporary Network Outages: Temporary internet outages can disrupt friend connections.
  17. Cache and Data Corruption: Cache or data corruption can interfere with multiplayer connections.
  18. Family Sharing Limitations: Family sharing features may limit multiplayer access for some players.
  19. NAT Type Restrictions: Different NAT types can affect multiplayer functionality.
  20. Anti-Virus Software: Overzealous anti-virus software may interfere with the game’s network communication.

Understanding these reasons will help you troubleshoot and address the issue effectively, ensuring you can enjoy seamless multiplayer experiences with your friends in Diablo 4.

How to fix diablo 4 friends not showing up?

Fix 1: Check Privacy Settings

If your friends are not showing up in Diablo 4, the first step is to check the privacy settings on your gaming platform. It’s possible that either you or your friends have set their gaming profiles to private, which prevents others from joining their game sessions. Follow these detailed steps to adjust privacy settings and allow friends to connect:

  1. Open Game Settings: Launch Diablo 4 and navigate to the game settings on your platform. The location of these settings may vary depending on whether you are playing on PC, Xbox, or PlayStation.
  2. Locate Privacy or Multiplayer Preferences: Look for the privacy or multiplayer preferences section in the game settings. In some cases, this option might be under a different category like “Network” or “Online Settings.”
  3. Allow Friends to Join: Check your own privacy settings first. Ensure that your profile is set to allow friends to join your game. If it’s set to private, change it to a setting that allows friends to join your session.
  4. Ask Friends to Check Their Settings: Encourage your friends to go through the same process on their respective platforms. Request them to set their privacy settings to allow friends to join their games.
  5. Save Changes: After making the necessary adjustments, save the changes to apply the new privacy settings.
  6. Restart the Game: To ensure the changes take effect, close and restart the Diablo 4 game on all devices.
  7. Reconnect: Once everyone has updated their privacy settings and restarted the game, try reconnecting with your friends. They should now appear in your in-game friend list, and you should be able to join their sessions.

By verifying and adjusting privacy settings, you ensure that your friends can easily find and connect with you in Diablo 4, enriching your multiplayer experience.

Remember that these steps apply to different gaming platforms, so whether you’re playing on PC, Xbox, or PlayStation, you should be able to fix the issue by addressing privacy settings. If this doesn’t resolve the problem, proceed to the next fix to explore other possible reasons for friends not showing up in Diablo 4.

Fix 2: Verify Network Connectivity

If your friends are still not showing up in Diablo 4 after adjusting privacy settings, the next step is to ensure that there are no network connectivity issues hindering multiplayer connections. Follow these detailed steps to troubleshoot and resolve any network-related problems:

  1. Check Internet Connection: First, verify that all devices, including your gaming platform and your friends’, are connected to a stable internet connection. Unstable connections can lead to disruptions in multiplayer gaming.
  2. Restart Modem and Router: To refresh the network connection, restart both your modem and router. Power them off, wait for a few seconds, and then power them back on. This can help clear temporary network issues.
  3. Firewall Settings (PC): If you’re playing Diablo 4 on PC, ensure that the game has access to the internet through your firewall settings. Sometimes, firewall configurations can block game access, affecting friend visibility.
  4. Perform an Internet Connection Test (Consoles): On Xbox or PlayStation, perform an internet connection test through the system settings. This test can identify any issues with the network and help you resolve them.
  5. Check Port Configurations: For PC players, check if the necessary ports for Diablo 4 are open on your router. If the ports are closed or restricted, it can impede multiplayer connections.
  6. Disable VPN or Proxy: If you or your friends are using a Virtual Private Network (VPN) or a proxy server, disable it temporarily. Sometimes, VPNs can cause conflicts with online gaming connections.
  7. Ping and Latency: Check your ping and latency during gameplay. High latency can lead to delayed or lost connections. Use software or tools to check ping values and troubleshoot latency issues.
  8. Network Troubleshooting Guides: Refer to network troubleshooting guides specific to your gaming platform. Both Xbox and PlayStation have official support pages that can help you diagnose and resolve network-related problems.
  9. Contact Internet Service Provider (ISP): If you continue to face connectivity issues, reach out to your ISP for assistance. They can perform further diagnostics and help resolve any network problems.
See also  Diablo 4 Error Code 300202: Causes and Solutions

By ensuring stable and efficient network connectivity, you increase the likelihood of your friends showing up in Diablo 4, allowing you to embark on thrilling adventures together. If this fix doesn’t solve the issue, continue exploring the subsequent fixes to pinpoint and address the underlying problem.

Fix 3: Update the Game

If your friends are still not showing up in Diablo 4, it’s possible that the issue stems from using different game versions. Ensuring that you and your friends have the latest game version installed is crucial for seamless multiplayer experiences. Follow these steps to update the game:

  1. Check for Game Updates (PC): If you’re playing Diablo 4 on PC, open the game launcher (such as Battle.net) and check for updates. Most modern game launchers automatically detect and prompt updates.
  2. Console Game Updates: On Xbox or PlayStation, the game should automatically prompt you to download updates when you launch Diablo 4. However, you can manually check for updates in the game library or settings.
  3. Download and Install Updates: If updates are available, proceed to download and install them. Depending on your internet speed, this process may take some time.
  4. Restart the Game: After updating Diablo 4, close the game on all devices and restart it. This ensures that the latest changes take effect.
  5. Verify Game Version: Double-check that you and your friends are now on the same game version. This information is usually displayed in the game’s main menu or settings.
  6. Troubleshoot Update Errors: If you encounter any errors during the update process, refer to the official support pages for Diablo 4 or the respective gaming platform for troubleshooting guides.
  7. Automatic Updates: To prevent future compatibility issues, enable automatic updates for Diablo 4 on your gaming platform. This ensures that the game remains up-to-date without manual intervention.

Keeping your game updated not only resolves issues related to friend visibility but also ensures that you have access to the latest features, content, and bug fixes. Regularly checking for updates should become a habit to enhance your overall gaming experience in Diablo 4.

Read more: Diablo 4 account locked error

By following these steps, you increase the likelihood of your friends showing up in the game, allowing you to immerse yourselves in the action-packed world of Diablo 4 together. If this fix still doesn’t resolve the issue, there might be other underlying factors contributing to the problem, so don’t hesitate to explore further troubleshooting options.

Fix 4: Coordinate Region Settings

If you’ve followed the previous fixes and your friends are still not showing up in Diablo 4, it’s essential to verify that you and your friends have matching region settings. Different region settings can lead to compatibility problems and prevent you from connecting with each other. Follow these steps to ensure coordinated region settings:

  1. Check Region Settings: First, confirm the region settings on your gaming platform. These settings are usually linked to your account information.
  2. Ask Friends to Verify Region: Encourage your friends to do the same and check their region settings. Make sure everyone is on the same page regarding their designated regions.
  3. Match Region Settings: If you and your friends are playing Diablo 4 on the same platform, ensure that all of you have matching region settings. If you’re in different regions, consider changing them to match each other.
  4. Cross-Platform Compatibility: If you’re attempting to play with friends on different gaming platforms, such as PC, Xbox, or PlayStation, be aware that cross-platform play might not be supported in Diablo 4. Check the official game documentation to verify the compatibility between platforms.
  5. Create New Characters (Optional): In some cases, if you and your friends have drastically different region settings, it might be necessary to create new characters within the same region to play together smoothly.
  6. Test Connection: After adjusting the region settings, reconnect with your friends in Diablo 4 and test the connection. Your friends should now appear in your friend list, and you should be able to join their games.

Coordinating region settings ensures that your gaming experience in Diablo 4 remains uninterrupted, and you can freely interact and embark on epic quests with your friends. If this fix does not resolve the issue, there might be other factors affecting friend visibility, so consider exploring the remaining fixes for further solutions.

Fix 5: Restart the Game or Platform

If you’ve tried the previous fixes and your friends are still not showing up in Diablo 4, a simple but effective solution is to restart the game or the entire gaming platform. Sometimes, minor glitches or temporary issues can cause disruptions in friend visibility. Follow these steps to perform a restart:

  1. Close Diablo 4: Exit the Diablo 4 game completely on your gaming platform. Make sure it is no longer running in the background.
  2. Restart the Game: Launch Diablo 4 again after a few seconds. This allows the game to start fresh, potentially resolving any temporary issues.
  3. Restart Gaming Platform (Consoles): For console players, consider restarting the entire gaming platform (Xbox or PlayStation). Turn off your console, wait for a moment, and then power it back on.
  4. Restart PC: If you’re playing on a PC, consider restarting your computer. This can help clear any temporary cache or data that might be affecting the game’s performance.
  5. Verify Friend List: After restarting the game or platform, check your friend list again to see if your friends are now visible.
  6. Reconnect with Friends: If they still don’t appear, try reconnecting with your friends in Diablo 4. They should now be visible in your friend list, and you should be able to join their games.
See also  Diablo 4 error code 75? Get Ultimate Solution!

Sometimes, a simple restart can resolve minor issues that impact friend visibility in Diablo 4. By taking this step, you ensure a smoother gaming experience, allowing you to team up with your friends and explore the dark, foreboding world of Diablo 4 together.

If the problem persists even after performing this fix, there might be more complex issues at play. In such cases, it’s advisable to explore other potential causes or seek assistance from official support channels for Diablo 4 or your gaming platform.

Fix 6: Check for Account Restrictions

If you’ve tried all the previous fixes and your friends are still not showing up in Diablo 4, it’s possible that there might be account-related restrictions preventing them from joining your game or vice versa. Various factors could lead to account limitations, such as disciplinary actions or temporary bans. Follow these steps to check for account restrictions:

  1. Verify Your Account Status: First, ensure that your Diablo 4 account is in good standing. Log in to your account on the official Diablo 4 website or through the game’s launcher to check for any notifications or messages related to account restrictions.
  2. Check Friends’ Account Status: Ask your friends to do the same and check their account status as well. Ensure they haven’t received any warnings or bans that may restrict their multiplayer privileges.
  3. Appeal Any Disciplinary Actions (Optional): If you or your friends have received warnings or bans, and you believe they were issued in error, consider appealing the disciplinary actions. Reach out to the game’s support team to explain your situation and request a review of the decision.
  4. Temporary Restrictions: In some cases, restrictions may be temporary and automatically lifted after a specific duration. Wait for the duration to pass and try connecting with your friends again.
  5. Create New Accounts (Optional): If account restrictions are causing persistent issues and you’re unable to resolve them, consider creating new Diablo 4 accounts and adding each other as friends. However, be cautious and ensure that all new accounts comply with the game’s terms of service.

Account restrictions can have varying impacts on multiplayer interactions, and it’s essential to address any potential limitations to ensure a smooth gaming experience with your friends in Diablo 4.

As a precaution, always adhere to the game’s rules and guidelines to avoid disciplinary actions that could affect your multiplayer privileges. By resolving account-related issues, you create an environment where you and your friends can join forces to conquer the dark forces of Sanctuary in the thrilling world of Diablo 4.

Fix 7: Clear Cache and Data

If your friends are still not showing up in Diablo 4 despite trying all the previous fixes, there might be cached data or corrupted files interfering with the game’s functionality. Clearing cache and data can help resolve various issues and provide a fresh start for the game. Follow these steps to clear cache and data:

  1. Close Diablo 4: Ensure that the game is completely closed on your gaming platform. Exit the game if it is running.
  2. Locate Game Data Folder (PC): If you’re playing on PC, navigate to the game data folder on your computer. The location of this folder may vary depending on where you installed the game.
  3. Delete Cache and Temporary Files: In the game data folder, locate the cache and temporary files related to Diablo 4. Delete these files to clear any cached data that might be causing conflicts.
  4. Clear Console Cache (Consoles): On Xbox or PlayStation, you can clear the cache by power cycling the console. Turn off the console, unplug it from the power source, wait for around 30 seconds, and then plug it back in and turn it on.
  5. Verify Integrity (PC): If you’re playing on PC through a platform like Steam, you can verify the integrity of the game files. This process checks for any corrupted files and replaces them with the correct versions.
  6. Restart the Game: After clearing cache and data, restart Diablo 4 on your gaming platform. This ensures that the game starts fresh without any lingering issues.
  7. Reconnect with Friends: Reconnect with your friends in Diablo 4 to see if they are now visible in your friend list. You should be able to join their games smoothly.

Clearing cache and data is a useful troubleshooting step that can address various issues affecting the game’s performance, including friend visibility problems. By taking this step, you ensure a more reliable and enjoyable gaming experience in Diablo 4 alongside your friends.

If the issue still persists after clearing cache and data, it’s possible that there might be other complex technical issues at play. At this point, it’s advisable to reach out to the game’s official support team for personalized assistance. With their expertise, they can help you overcome any remaining obstacles, allowing you and your friends to revel in the epic adventures that await in the world of Diablo 4.

Fix 8: Contact Support or Community Forums

If you’ve exhausted all the previous fixes and your friends are still not showing up in Diablo 4, it’s time to seek help from official support channels or community forums. The game’s developers and the gaming community can provide valuable insights and assistance in resolving persistent issues. Follow these steps to get the support you need:

  1. Visit Official Support Channels: Head to the official website or support portal for Diablo 4. Look for a dedicated section where players can submit their concerns or seek help.
  2. Submit a Support Ticket: If you can’t find a solution to your problem in the game’s documentation or knowledge base, submit a support ticket. Describe the issue you’re facing in detail, mentioning the steps you’ve already taken to fix it.
  3. Check Community Forums: Browse through the official Diablo 4 community forums. Often, other players might have faced similar issues and found solutions or workarounds.
  4. Ask for Help: If you can’t find a relevant post addressing your specific issue, don’t hesitate to start a new thread explaining your problem. The community is usually helpful and eager to assist fellow players.
  5. Be Patient: After seeking help, be patient while waiting for responses. Game developers and community members may take some time to investigate and provide a solution.
  6. Stay Updated: Check back on the forums or support channels regularly to see if there are any updates or resolutions to your issue.
  7. Social Media Channels: Check the official social media channels for Diablo 4 and see if there are any announcements or solutions related to friend visibility problems.
See also  How to Fix Diablo 4 Error Code 395002?

Contacting support or engaging with the gaming community can lead to valuable insights and resolutions. Developers often release patches or updates to address common issues, and fellow players may share tips or tricks to overcome challenges. By seeking help from these resources, you increase your chances of enjoying a seamless multiplayer experience with your friends in Diablo 4.

Remember, persistent issues might require some time to be resolved, but rest assured that developers are usually committed to providing the best gaming experience for their players. Meanwhile, continue your heroic adventures and face the demonic forces that lurk in the world of Diablo 4.

Preventing Friends Not Showing Up in Diablo 4

Playing Diablo 4 with friends should be an exhilarating experience, and by taking proactive measures, you can prevent potential issues that might hinder friend visibility. Here are some essential tips to ensure a seamless multiplayer experience in Diablo 4:

  • Regularly Check Privacy Settings: Periodically review your privacy settings and ensure that your profile is set to allow friends to join your game. Encourage your friends to do the same to avoid connectivity problems.
  • Stay Updated with Game Patches: Always keep your game up-to-date by downloading and installing the latest patches and updates. Staying on the same game version as your friends is vital for smooth multiplayer interactions.
  • Maintain Stable Network Connectivity: Maintain a stable internet connection and address any network issues promptly. Unstable connections can disrupt multiplayer gaming and lead to friend visibility problems.
  • Coordinate Region Settings: Make sure you and your friends are on the same region settings to avoid compatibility issues. Adjust your regions if necessary to ensure seamless connections.
  • Communicate Via Reliable Platforms: Utilize reliable communication platforms like Discord or in-game chat to coordinate with your friends during gameplay and troubleshoot any issues together.
  • Be Cautious with Third-Party Software: Be cautious when using third-party software, as certain applications can interfere with the game’s networking. Disable them if needed to prevent potential conflicts.
  • Adhere to Game Rules and Guidelines: Follow the game’s rules and guidelines to avoid disciplinary actions that may restrict your multiplayer privileges.
  • Clear Cache and Data Periodically: Regularly clear cache and temporary data to maintain a clean gaming environment and avoid potential conflicts.
  • Enable Automatic Updates: Enable automatic updates for Diablo 4 to ensure you always have the latest version without manual intervention.
  • Report Bugs and Issues: If you encounter any technical issues or bugs, report them to the game’s support team promptly. Timely reporting helps developers address problems quickly.

By following these preventing tips, you can create a stable and enjoyable multiplayer experience in Diablo 4, where you and your friends can conquer demons together and bask in the thrill of cooperative gameplay. Embrace camaraderie, support each other, and plunge into the action-packed world of Diablo 4 with confidence.


In conclusion, ensuring friends appear in Diablo 4 is achievable. Follow fixes, communicate, and stay updated. Embrace camaraderie, conquer demons, and cherish thrilling multiplayer adventures. Enjoy the seamless gaming experience with your companions!


Why can’t I see my friends in Diablo 4?

Check privacy settings and update the game to resolve the issue.

How to adjust privacy settings?

Open game settings, find privacy preferences, and allow friends to join.

What if my network connection is unstable?

Restart modem and router, ensure stable internet to avoid disruptions.

Why is cross-platform play limited?

Cross-platform play might not be supported, check game documentation.

How to update the game on Xbox or PlayStation?

The game should prompt you to download updates automatically.

How to coordinate region settings?

Match regions with your friends to avoid compatibility problems.