YouTube Music has become a popular platform for discovering and enjoying music, but encountering issues like the app constantly stopping can be frustrating. If you’re facing this problem, you’re not alone. Fortunately, there are several reasons why YouTube Music may keep stopping and various troubleshooting steps you can take to resolve the issue. In this article, we’ll explore the common causes behind this problem and provide you with step-by-step solutions to get your music streaming smoothly again.
Reasons why YouTube Music may keep stopping
There are several reasons why YouTube Music may keep stopping:
- Insufficient device resources: When your device is low on memory or processing power, it may struggle to handle the demands of running the app, causing it to crash.
- Outdated app version: Using an outdated version of YouTube Music can lead to stability issues and frequent crashes. Updating the app to the latest version can help resolve this problem.
- Network connectivity issues: Unstable or weak network connectivity can interrupt the smooth streaming of music on YouTube Music, leading to frequent disruptions and stops.
- Corrupted app data: Over time, app data can become corrupted, causing YouTube Music to malfunction and crash frequently. Clearing the app data can help resolve this issue.
- Software compatibility issues: Incompatibility between YouTube Music and your device’s operating system can result in the app constantly stopping. Updating your device’s software can potentially resolve this issue.
- Conflicting apps or background processes: Other apps or background processes running on your device may conflict with YouTube Music, disrupting its functioning and causing it to stop.
- Corrupted cache files: Corrupted cache files can interfere with the proper functioning of YouTube Music, leading to frequent stops. Clearing the cache for the app can help resolve this issue.
- Server issues: Occasionally, YouTube Music may stop due to temporary server issues or downtime. This is beyond the control of the user and requires waiting for the server problems to be resolved.
By identifying the reasons behind YouTube Music constantly stopping, you can take the necessary steps to address these issues and enjoy uninterrupted music streaming.
How to Fix youtube music keeps stopping?
Fix 1: Ensure Sufficient Device Resources
If YouTube Music keeps stopping on your device, it may be due to insufficient device resources. Follow these steps to free up resources and improve app performance:
- Close unused apps: Close any unnecessary apps running in the background. These apps consume system resources and can interfere with YouTube Music. Swipe up or access the app switcher on your device and swipe away the apps you’re not using.
- Clear app cache: Accumulated cache files can take up valuable space and affect the app’s performance. To clear the cache for YouTube Music:
- On Android: Go to “Settings” > “Apps” or “Application Manager.” Find YouTube Music in the list of installed apps and tap on it. Select “Storage” and then click on “Clear Cache.”
- On iOS: Unfortunately, iOS does not provide a way to clear the cache for individual apps. You can try uninstalling and reinstalling YouTube Music, which will effectively clear its cache.
- Remove unnecessary files: Delete any unnecessary files, such as old downloads or media files, to free up storage space. You can use a file manager app or go to your device’s settings to manage files.
- Restart your device: Sometimes, a simple restart can help refresh the system and free up resources. Turn off your device completely, wait for a few seconds, and then turn it back on.
By ensuring sufficient device resources, you provide YouTube Music with the necessary space and processing power to run smoothly, reducing the likelihood of it constantly stopping.
Fix 2: Update YouTube Music to the Latest Version
An outdated version of YouTube Music can contribute to the app constantly stopping. Follow these steps to update the app and potentially resolve the issue:
- Check for updates: Open your device’s app store, such as Google Play Store for Android or the App Store for iOS. Search for “YouTube Music” in the search bar.
- Update YouTube Music: If an update is available, you will see an “Update” button next to the app. Tap on it to initiate the update process. Wait for the update to download and install on your device.
- Restart the app: After updating YouTube Music, close the app completely and reopen it. This ensures that the new update is properly applied and any existing bugs or stability issues are addressed.
Regularly updating YouTube Music to the latest version not only provides access to new features but also includes bug fixes and performance improvements. These updates can resolve issues that may be causing the app to stop frequently.
Fix 3: Check and Improve Network Connectivity
Unstable or weak network connectivity can contribute to YouTube Music constantly stopping. Follow these steps to check and improve your network connection:
Step 1: Check your network connection:
- Ensure that you are connected to a stable Wi-Fi network or have a strong cellular data signal.
- Check if other apps or websites are experiencing network-related issues. If multiple apps are having problems, it might indicate an issue with your network provider.
Step 2: Switch to a different network:
- If you’re using Wi-Fi, try connecting to a different network with a stronger signal. Move closer to the Wi-Fi router or try connecting to a different access point.
- If you’re using cellular data, switch to a different network by enabling airplane mode for a few seconds and then turning it off. This can help refresh your connection and establish a stronger signal.
Step 3: Reset network settings (optional):
- If you’re still experiencing network connectivity issues, you can try resetting your device’s network settings. Keep in mind that this will remove saved Wi-Fi networks, so make sure you have the necessary credentials to reconnect.
- Go to your device’s settings and find the “Network & Internet” or “Connections” section.
- Look for the option to “Reset Network Settings” and tap on it. Confirm the action when prompted.
- Once the reset is complete, reconnect to your Wi-Fi network and check if YouTube Music stops frequently.
By ensuring a stable network connection, you can minimize interruptions and improve the overall streaming experience on YouTube Music.
Fix 4: Clear YouTube Music App Data
Corrupted app data can cause YouTube Music to malfunction and constantly stop. Clearing the app data can help resolve this issue. Follow these steps to clear YouTube Music app data:
Step 1: Backup your important data:
Before proceeding with clearing the app data, it’s important to back up any important playlists, downloads, or settings within the YouTube Music app. This will prevent any loss of data.
Step 2: Clear app data on Android:
- Open your device’s settings and navigate to “Apps” or “Application Manager.”
- Find YouTube Music in the list of installed apps and tap on it.
- Select “Storage” or “Storage & cache.”
- Tap on “Clear Data” or “Clear Storage.” Confirm the action when prompted.
Step 3: Reinstall YouTube Music on iOS:
- On an iOS device, locate the YouTube Music app on your home screen.
- Press and hold the app icon until the icons start shaking, and an “X” appears on the app.
- Tap on the “X” button to uninstall the app from your device.
- Go to the App Store, search for “YouTube Music,” and reinstall the app.
Step 4: Log in and restore your data:
- Launch the YouTube Music app and log in using your account credentials.
- If you backed up your data, you can now restore your playlists, downloads, and settings within the app.
Clearing the app data removes any corrupted files or settings, allowing YouTube Music to start afresh. This can often resolve issues that cause the app to stop frequently.
Fix 5: Resolve Software Compatibility Issues
Incompatibility between YouTube Music and your device’s operating system can lead to frequent stops. Follow these steps to address software compatibility issues:
Step 1: Check for system updates:
- Go to your device’s settings and look for the “Software Update” or “System Update” option.
- Tap on it to check if any updates are available for your operating system.
- If updates are available, download and install them following the on-screen instructions.
Step 2: Ensure app compatibility:
- Open the app store on your device (Google Play Store for Android or the App Store for iOS).
- Search for “YouTube Music” and check the app requirements and compatibility with your device’s operating system version.
- If your operating system is outdated and no longer supported by YouTube Music, consider updating your device or using an alternative music streaming app compatible with your OS.
Step 3: Perform a factory reset (last resort):
- Note: This step should be considered as a last resort, as it will erase all data and settings on your device. Make sure to back up any important data before proceeding.
- Go to your device’s settings and find the “System” or “General Management” section.
- Look for the option to “Reset” or “Factory Reset” your device.
- Follow the on-screen prompts to initiate the factory reset process. Be aware that this may vary depending on your device model and operating system.
By ensuring that your device’s operating system is up to date and compatible with YouTube Music, you can minimize compatibility-related issues that may cause the app to stop frequently.
Fix 6: Identify and Resolve Conflicting Apps or Background Processes
Conflicts with other apps or background processes running on your device can interfere with YouTube Music, causing it to stop frequently. Follow these steps to identify and resolve conflicts:
Step 1: Close background apps:
- On your device, access the app switcher or recent apps screen by swiping up from the bottom (on Android) or double-clicking the home button (on iOS).
- Close any unnecessary apps running in the background by swiping them away or using the close button.
Step 2: Disable or uninstall conflicting apps:
- Identify any recently installed apps that might be conflicting with YouTube Music. Think about any apps that might affect audio playback or consume excessive system resources.
- Disable or uninstall these apps one by one to identify the problematic app. Go to your device’s settings, locate the “Apps” or “Application Manager” section, find the conflicting app, and select the option to disable or uninstall it.
Step 3: Restart your device:
- After closing background apps and disabling/uninstalling conflicting apps, restart your device.
- A restart helps refresh the system and ensures a clean start for YouTube Music.
By identifying and resolving conflicts with other apps or background processes, you can eliminate potential disruptions that may be causing YouTube Music to stop frequently.
Fix 7: Reinstall YouTube Music
If all else fails and YouTube Music continues to stop frequently, reinstalling the app can be a potential solution. Follow these steps to reinstall YouTube Music:
Step 1: Uninstall YouTube Music:
- On Android: Go to your device’s settings and navigate to “Apps” or “Application Manager.” Find YouTube Music in the list of installed apps and tap on it. Select the option to uninstall the app.
- On iOS: Locate the YouTube Music app on your home screen, press and hold the app icon until the icons start shaking, and an “X” appears on the app. Tap on the “X” button to uninstall the app from your device.
Step 2: Restart your device:
- After uninstalling YouTube Music, restart your device. This helps ensure a clean start and clears any residual data associated with the app.
Step 3: Reinstall YouTube Music:
- On Android: Open the Google Play Store, search for “YouTube Music,” and select the official YouTube Music app from the search results. Tap on “Install” to download and install the app on your device.
- On iOS: Open the App Store, search for “YouTube Music,” and select the official YouTube Music app from the search results. Tap on “Get” and then “Install” to download and reinstall the app on your device.
Step 4: Log in and configure the app:
- Launch YouTube Music after the reinstallation is complete.
- Log in to your YouTube Music account using your credentials.
- Set up your preferences and customize any settings as desired.
Reinstalling YouTube Music ensures a fresh installation, eliminating any potential glitches or corrupted files that may have been causing the app to stop frequently.
Fix 8: Reset App Preferences
If you have exhausted other troubleshooting methods and YouTube Music still keeps stopping, resetting the app preferences can help resolve any underlying issues. Follow these steps to reset app preferences:
Step 1: Open App Settings:
- Go to your device’s settings and find the “Apps” or “Application Manager” section.
- Locate and tap on “YouTube Music” in the list of installed apps.
Step 2: Reset App Preferences:
- In the YouTube Music app settings, look for the option to “Reset App Preferences” or a similar option.
- Tap on it to reset the preferences for YouTube Music.
Step 3: Restart Your Device:
- After resetting the app preferences, restart your device.
- Restarting your device helps refresh the system and ensures that the changes take effect.
By resetting app preferences, you are resetting the default settings and permissions for YouTube Music, which can resolve any configuration conflicts or preferences that may have been causing the app to stop frequently.
Fix 9: Contact YouTube Support
If you have tried the previous fixes and YouTube Music continues to keep stopping, it may be helpful to reach out to YouTube support for further assistance. Follow these steps to contact YouTube support:
Step 1: Access the YouTube Help Center:
- Open a web browser on your device and go to the YouTube Help Center (https://support.google.com/youtube/).
- You can browse through the articles and FAQs to see if you can find a solution to your specific issue.
Step 2: Contact YouTube Support:
- If you are unable to find a solution or need personalized assistance, scroll to the bottom of the Help Center page and click on “Get support” or “Contact us.”
- You will be presented with options to contact YouTube support, such as through email or live chat. Choose the option that best suits your needs.
- Provide a detailed description of the issue you are facing, including the fact that YouTube Music keeps stopping. Include any relevant information about your device, operating system, and steps you have already taken to troubleshoot the problem.
- Wait for a response from YouTube support. They will provide guidance or further troubleshooting steps to help resolve the issue.
Contacting YouTube support allows you to seek assistance from the experts who are knowledgeable about the app and its functionalities. They can provide specific recommendations or further insights into why YouTube Music keeps stopping on your device.
Preventing Tips to Avoid YouTube Music from Stopping
To prevent YouTube Music from stopping frequently, you can follow these helpful tips:
- Keep Your Device Updated: Regularly update your device’s operating system and YouTube Music app to ensure compatibility and access the latest bug fixes and performance improvements.
- Close Background Apps: Close any unused or unnecessary apps running in the background to free up system resources and prevent conflicts with YouTube Music.
- Clear App Cache Regularly: Clear the cache for YouTube Music periodically to remove any accumulated temporary files that can affect the app’s performance.
- Maintain Sufficient Device Storage: Ensure your device has enough available storage space to allow YouTube Music to run smoothly. Remove unnecessary files or apps that may be taking up valuable storage.
- Use a Stable Network Connection: Connect to a stable and reliable Wi-Fi network or ensure a strong cellular data signal to prevent interruptions in streaming and avoid stops in YouTube Music.
- Avoid Concurrent Data-Intensive Activities: Avoid running data-intensive activities such as large downloads or streaming videos simultaneously with YouTube Music. This will help allocate sufficient resources to the app and reduce the chances of it stopping.
- Reboot Your Device Regularly: Restart your device periodically to refresh the system and clear any temporary glitches that may impact the performance of YouTube Music.
- Disable Battery Optimization: Disable battery optimization settings for YouTube Music to ensure the app remains active in the background and doesn’t get closed by the system to conserve battery.
- Report Issues to YouTube Support: If you encounter persistent issues with YouTube Music, report them to YouTube support. Providing detailed information about the problem can help them identify and address any underlying issues.
By following these preventive tips, you can enhance the stability and performance of YouTube Music, reducing the occurrence of frequent stops and interruptions during music streaming.
Troubleshooting YouTube Music’s frequent stops can be frustrating, but by following the provided fixes and preventive tips, you can enjoy uninterrupted music streaming. Ensure sufficient device resources, update the app, check network connectivity, clear app data, resolve software compatibility, address conflicting apps, contact support if needed, and consider reinstalling if all else fails. By taking these steps, you can overcome the issues and fully immerse yourself in the world of music on YouTube.
YouTube Music may stop due to insufficient device resources, outdated app versions, network connectivity issues, or corrupted app data.
You can fix it by ensuring device resources, updating the app, checking network connectivity, clearing app data, resolving software compatibility, addressing conflicting apps, contacting support, or reinstalling the app.
If the problem persists, consider reaching out to YouTube support for personalized assistance and guidance.
Yes, clearing the app data can eliminate any corrupted files that might be causing issues.
Updating your device’s software can potentially fix compatibility issues and enhance app performance.
Yes, unstable or weak network connectivity can lead to interruptions and frequent stops in YouTube Music.
If it’s a server problem, wait for the issue to be resolved by YouTube. Keep an eye on their official channels for updates.
Closing background apps frees up system resources, reducing conflicts and ensuring smooth app operation.
Clearing the cache periodically can help maintain app performance, but it depends on your usage and preferences.