Your device ran into a problem

Stumbled upon the message – “your device ran into a problem”? You’re not alone. This challenge can be frustrating. It pops up usually when your computer encounters serious issues. But fear not, this comprehensive guide will steer you towards effective solutions. Stay tuned and let’s get your device back on track!

Why does the Message “Your Device Ran into a Problem” appear?

This cryptic message can arise due to various reasons. A major one is system conflicts, stemming from improper system shutdowns or corrupt files. Furthermore, your device might struggle with hardware or software compatibility issues. These problems can lead to system crashes, manifesting as the annoying pop-up message.

Your device ran into a problem

Software Glitches – A Common Culprit

Let’s dive deeper. Software bugs often lie at the root of the issue. They can tamper with your device’s normal functionality, leading to the notorious message. Inadequate system updates or erroneously installed applications might also trigger this problem. Identifying these glitches is crucial to resolving the issue.

Hardware issues – another source of trouble

Hardware problems can also provoke this error message. A faulty RAM, hard disk errors, or outdated drivers can disrupt your device’s harmony. This scenario brings up the infamous “your device ran into a problem” alert. Comprehending these factors aids in the diagnostic process.

How to fix the your device ran into a problem

Now, onto the solution phase. Before panicking, it’s essential to take systematic steps towards problem-solving. Here’s how to regain control over your device.

Fix 1: Perform a System Restore

Performing a system restore is often a useful way to deal with the “your device ran into a problem” error. It’s like taking your device back in time to when it was working correctly. Here are the detailed steps to execute this:

  • Step 1: Navigate to the Control Panel: Click the “Start” button on your device, then type “Control Panel” in the search bar. Open the Control Panel application when it appears in the search results.
  • Step 2: Access the System Restore Option: In the Control Panel, search for “Recovery” in the top-right search bar. Click on the “Recovery” option when it appears. Next, click on “Open System Restore”.
  • Step 3: Follow the System Restore Wizard: The System Restore wizard will guide you through the process. Click “Next” to start. You’ll be presented with a list of restore points, each representing a previous state of your device.
  • Step 4: Select a Restore Point: Choose a restore point from a time when your device was functioning correctly. If you don’t see any, check the box that says “Show more restore points”. Click “Next” after selecting a point.
  • Step 5: Initiate the System Restore: Confirm your choice and start the restoration process by clicking “Finish”. Your device will reboot and the System Restore will take place during this reboot.

Warning: Make sure to backup any recent data that you don’t want to lose. System Restore will revert any system changes, which might include software installations and updates made after the selected restore point.

In most cases, this method should resolve the “your device ran into a problem” issue. If it persists, proceed to the next fix.

Fix 2: Update System Software

Your device could be struggling with outdated software, causing the “your device ran into a problem” error. Regularly updating your system can mitigate such issues. Here’s how to do it:

  • Step 1: Access the Settings Menu: Click on the “Start” button and then click on the “Settings” gear icon, typically found on the left side of the start menu. This action will open your device’s settings menu.
  • Step 2: Navigate to the Windows Update Section: In the Settings menu, look for the “Update & Security” option and click on it. You will see several options on the left-hand side. Click on the “Windows Update” tab.
  • Step 3: Check for Updates: On the Windows Update page, click on the “Check for updates” button. Your system will start looking for any available updates.
  • Step 4: Install Available Updates: If there are any updates available, you will see an “Install now” or “Download and install” option. Click on it to start the update process.
  • Step 5: Restart Your Device: After the updates are installed, you may need to restart your device for the changes to take effect. Click on “Restart now” if prompted, or manually restart your device.
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Updating your system software is a straightforward process that can solve many issues, including the “your device ran into a problem” error. If your problem persists even after updating, it might be time to consider the next fix.

Fix 3: Repair Corrupt Files Using System File Checker

Corrupt files can be a significant cause behind the “your device ran into a problem” error. Fortunately, Windows has a built-in tool called the System File Checker (SFC) that can scan and repair these files. Let’s go through the steps:

  • Step 1: Open Command Prompt as Administrator: Go to the search bar, type “Command Prompt”, right-click on it, and choose “Run as administrator”. A window with a black background and white text will open.
  • Step 2: Initiate System File Checker: In the Command Prompt window, type “sfc /scannow” and hit enter. The slash (/) before “scannow” is important – without it, the command won’t work.
  • Step 3: Wait for the Process to Complete: The System File Checker will now scan all system files and replace corrupted files with a cached copy stored in a compressed folder at %WinDir%\System32\dllcache. This process might take some time. Be patient and avoid interrupting it.
  • Step 4: Reboot Your Device: Once the scan and repair process is completed, restart your device. This will ensure all changes are applied.

By using the System File Checker, you can repair corrupt files that might be causing your device to run into problems. If this fix doesn’t resolve the issue, consider moving on to the next one.

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Fix 4: Check Your Hardware

Faulty hardware can be a hidden culprit behind the “your device ran into a problem” error. It’s a good practice to check your hardware, especially your RAM and hard drive, to ensure they are functioning properly. Here’s a step-by-step guide on how to check your hardware:

  • Step 1: Run Windows Memory Diagnostic: Click on the “Start” button and type “Windows Memory Diagnostic” in the search bar. Open the application when it appears in the search results.
  • Step 2: Choose a Diagnostic Option: You’ll see two options – “Restart now and check for problems” and “Check for problems the next time I start my computer”. Select the option that suits you best.
  • Step 3: Allow the Tool to Scan Your RAM: If you chose to restart immediately, your computer will reboot, and a blue screen will appear with the Windows Memory Diagnostic tool running a scan on your RAM. This process may take a few minutes.
  • Step 4: Check the Results: After the scan is completed, your device will restart automatically. The results of the memory test will be displayed in the notification bar of your desktop once you log in.
  • Step 5: Address Any Detected Issues: If the Windows Memory Diagnostic tool reports any issues, you may need to replace or repair your RAM. Consult with a professional if you’re unsure about how to proceed.

By routinely checking your hardware, you can ensure your device runs smoothly, thus avoiding the dreaded “your device ran into a problem” error. If the problem persists even after ensuring your hardware is functional, it may be time to seek professional help.

Fix 5: Reset Your Device

If none of the previous solutions worked, resetting your device can be a viable last resort. This will bring your system back to its original state, eliminating any software issues causing the “your device ran into a problem” error. Follow these steps:

  • Step 1: Open the Settings Menu: Click on the “Start” button on your device, then click on the “Settings” gear icon, usually found on the left side of the start menu.
  • Step 2: Go to the Recovery Options: In the Settings menu, find and click on the “Update & Security” option. From there, choose “Recovery” from the list of options on the left.
  • Step 3: Initiate the Reset Process: Under the “Reset this PC” section, click on the “Get started” button. You will be presented with two options: “Keep my files” and “Remove everything”.
  • Step 4: Choose Your Reset Option: If you choose “Keep my files”, Windows will remove apps and settings but keep your personal files. On the other hand, “Remove everything” will delete everything, including personal files, apps, and settings.
  • Step 5: Follow Through with the Reset: After choosing your desired option, follow the on-screen instructions to complete the reset. Your device will reboot several times during this process.
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Important: If you choose the “Remove everything” option, remember to back up your important data first to avoid losing it.

Performing a system reset can solve numerous problems, including the “your device ran into a problem” error. However, it should be used as a last resort as it essentially wipes your device and returns it to its original state.

Fix 6: Run a Clean Boot

Running a clean boot can help you identify whether a background program or service is causing the “your device ran into a problem” error. It starts Windows with a minimal set of drivers and startup programs. Here’s how to do it:

  • Step 1: Open the System Configuration Tool: Press the Windows key + R to open the “Run” dialog box. Type “msconfig” and press enter to open the System Configuration tool.
  • Step 2: Choose Selective Startup: Go to the “General” tab and select “Selective startup”. Make sure the “Load system services” and “Load startup items” checkboxes are unchecked.
  • Step 3: Disable Non-Microsoft Services: Navigate to the “Services” tab and check the box that says “Hide all Microsoft services”. Then, click “Disable all”.
  • Step 4: Disable Startup Applications: Open the Task Manager by pressing Ctrl + Shift + Esc. Go to the “Startup” tab, right-click on each application listed, and select “Disable”.
  • Step 5: Apply Changes and Restart: Close Task Manager. Click “Apply” and “OK” on the System Configuration window. Restart your computer.

After your system restarts, it will be in a clean boot environment. Check to see if the problem persists. If the error is resolved, one of the background programs or services was causing the issue.

Note: After you have finished troubleshooting, remember to restore your system to its normal startup mode via the System Configuration tool.

This fix can help you troubleshoot issues that arise due to conflicts with background programs or services. If this doesn’t solve the “your device ran into a problem” error, consider seeking professional assistance.

Fix 7: Update Your Device Drivers

Outdated device drivers can often lead to issues like the “your device ran into a problem” error. Updating your drivers can solve this issue, ensuring smooth performance. Here’s how to update your device drivers:

  • Step 1: Open Device Manager: Press the Windows key + X to open the power user menu, then click on “Device Manager” to open it. You’ll see a list of all the hardware attached to your computer.
  • Step 2: Identify the Driver to Update: Scroll through the list and look for any devices with a yellow exclamation mark next to them. This mark signifies that the device has an issue, often due to outdated drivers.
  • Step 3: Update the Driver: Right-click on the device with the yellow exclamation mark and select “Update driver”. A new window will open with two options.
  • Step 4: Choose the Update Option: You have two options to update the driver: “Search automatically for updated driver software” and “Browse my computer for driver software”. The first option is the easiest, as it will search the internet for the latest driver.
  • Step 5: Follow the Update Instructions: If you chose to search automatically, and a newer driver is found, Windows will download and install it automatically. Just follow the instructions on your screen.

Updating your device drivers regularly can help prevent issues like “your device ran into a problem” and ensure your hardware works smoothly. If this fix doesn’t solve your issue, you may need to seek further professional assistance.

Fix 8: Scan for Malware

Malware or viruses on your device could be causing the “your device ran into a problem” error. Running a thorough malware scan might just solve the problem. Here are the steps:

  • Step 1: Open Windows Security: Click on the “Start” button and select “Settings”. From there, click on “Update & Security”, then “Windows Security”. Finally, click on “Virus & threat protection”.
  • Step 2: Start a New Scan: On the new window, click on “Scan options”. You’ll see various scanning options. Choose “Full scan” to conduct a comprehensive scan.
  • Step 3: Initiate the Full Scan: Click on “Scan now” to initiate the scan. This process may take some time, as it thoroughly checks all files and programs on your hard disk.
  • Step 4: Follow the Instructions: If the scan detects any threats, it will notify you and provide recommendations on how to deal with them. Follow the given instructions to remove the threats.
  • Step 5: Restart Your Device: After the threats have been dealt with, restart your device to apply all changes.

Running regular malware scans helps keep your device secure and smooth-running. If the “your device ran into a problem” error still persists after this fix, consider contacting a professional for further assistance.

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Fix 9: Check Disk for Errors

Errors on your hard drive can lead to the “your device ran into a problem” error message. Running a disk check using Windows’ built-in check disk (CHKDSK) utility can solve this issue. Here’s the step-by-step guide:

  • Step 1: Open Command Prompt as Administrator: Press the Windows key, type “Command Prompt”, right-click on the Command Prompt application and select “Run as administrator”.
  • Step 2: Type the Check Disk Command: In the Command Prompt window, type “chkdsk /f /r” and hit Enter. The “/f” parameter tells CHKDSK to fix any errors it finds; “/r” tells it to locate bad sectors and recover readable information.
  • Step 3: Schedule a Disk Check: If your disk is currently in use, you’ll receive a message asking if you’d like to schedule a disk check the next time your system restarts. Type “Y” and press Enter to confirm.
  • Step 4: Restart Your Device: Restart your computer to allow CHKDSK to scan and repair hard drive errors. This process may take some time, depending on the size and state of your hard drive.
  • Step 5: Review the Check Disk Report: Upon restarting, CHKDSK will start checking the disk and fixing errors. If you want to see the details of the report, you can find it in the Event Viewer under “Windows Logs” > “Application”, with “Wininit” as the source.

Regularly checking your hard drive for errors can help prevent issues like “your device ran into a problem”. If this solution doesn’t work, you may want to consider seeking expert help.


The “your device ran into a problem” error can be pesky, but it’s not insurmountable. With a little patience and these expert tips, you’ll be back on track in no time. From updating system software to checking hardware, repairing corrupt files, and even resetting your device, we’ve got you covered. Keeping your device in check by regularly updating drivers and performing malware scans can make a world of difference.

Remember, each solution targets different root causes, so don’t lose heart if the first fix doesn’t work. Keep trying, and you’re bound to hit the mark. If problems persist, don’t hesitate to seek professional help.

Let’s bid goodbye to the “your device ran into a problem” error. Empower yourself with these strategies and ensure your device runs smoothly. Safe computing, everyone!


What causes the “your device ran into a problem” error?

It could be caused by outdated software, corrupt files, malware, or hardware issues.

Will updating my system software resolve the issue?

Often, yes. Regularly updating your system helps mitigate such errors.

How do I repair corrupt files on my device?

You can use Windows’ System File Checker to scan and repair corrupt files.

Can faulty hardware cause the “your device ran into a problem” error?

Absolutely. Always ensure your RAM and hard drive are functioning properly.

Will resetting my device fix this error?

Resetting could solve the issue. It brings your system back to its original state, eradicating any software problems.

Can a clean boot help identify the issue?

Yes, a clean boot helps identify if a background program or service is causing the problem.

Can outdated device drivers lead to this error?

Indeed. Updating your drivers can resolve this issue and ensure smooth performance.

Could malware or viruses be causing the error?

Yes. Regularly conducting malware scans keeps your device secure and functioning smoothly.