There could be many reasons why does my iPad keep shutting down. This problem might occur due to two reasons, one is due to a hardware issue and the other is due to a software problem. If it is a hardware one try visiting an apple customer service near you to get it fixed or replaced.
If the issue is due to the software we need to get them resolved to get back into working condition. We might not identify why does my iPad keep shutting down, but we can try a few methods to resolve the internal issues, that is software-related ones. We need to rectify these issues to get the iPad to normal working conditions. Let us try some simple methods to resolve the issue.
1. Update to the latest version
Sometimes the software provided by Apple is itself faulty, it might not be working properly causing the issue. So the first thing we need to try to fix any software issue is to update to the latest version. Lets us go through some simple steps to see how we can update the software.
- Go to the settings on your iPad.
- Navigate to the general settings, and click on the “Software Update.”
- Your iPad checks for updates and shows the latest version on the screen.
- Now tap on the “Download and Install” and confirm the action by typing your iPad passcode.
You can see that the system has started the downloading process when an Apple logo appears on the screen, a slider indicates the percentage of software being downloaded. Make sure your iPad has enough charging and connect a charger while downloading the new software.
2. Force your iPad to restart
The first method is to force your iPad to restart. Turn it off for a few minutes, and then power it on again. This might resolve some minor glitches in the system software, which can restore the smooth working condition of your iPad. You can do this either by going to the settings and clicking the Shutdown button or by using the Sleep/Wake button and home button simultaneously., you cannot power it off by going to the settings.
So try to do it by long pressing the combination of sleep and home buttons. The iPad will display the launch screen with the Apple logo confirming the shutdown. If you are unsure about how to get those combinations, google about it based on the iPad model you are using.
We can also do a power cycle if we have enough battery left. The power cycle is generally powering on and powering off the device once to get the software into normal condition.
3. Recharge the Battery and Check for replacement
This shutting down problem might arise due to the improper functioning of the battery. If there is no power connection, then it is evident that the device will shut down abruptly. We can see our batteries bulging when they are too hot or damaged due to certain reasons. So to rectify this issue, we need to drain all the power that is left in the iPad and then recharge it using a charger. Make sure you are using your Apple charger only and let the device charge fully in one go.
If the iPad is not charging normally when you are connecting the charger, there could be an issue with the charging slot, this comes under the hardware issue, so visit a nearby mobile store or use the Apple customer service to rectify the problem.
Once the device is fully charged, restart the device and check for the issue, if the issue does not pop up again why does my iPad keep shutting down the problem is solved.
If you are still experiencing the same issue after doing this, we have to check the battery condition to decide on a replacement. To check the battery health:
- Go to the settings app.
- Tap on the Battery settings.
- Navigate to the “Battery Health” section.
In this section, we can observe the battery health percentage, if the battery health percentage has to be above or equal to 80 percent, if it is below it we need to consider replacing it.
4. Update the Apps and Delete the Rouge Apps
Rouge apps are apps with abnormal or malicious software, they might cause damage to your internal software. Normally, in such cases of rogue apps, your will face issues while you are using the app. To remove such apps, long press on the app till it starts wiggling and click on minus to remove the app. After deleting such apps, restart the device to check for the results.
The other reason could be not having up-to-date versions of the already installed apps. So it is good if you can update all the apps on your iPad, as discussed earlier for the software updates, newer versions also fix the bugs in the old versions. To go through this process, open the app store and you can either update the apps one by one or we can click on the “Update all” button in the Updates section in the App store.
5. Remove the Unnecessary data
Clearing the unnecessary storage might help in solving why my iPad keeps shutting down the issue. Sometimes running out of space causes the device to behave abnormally. To access the storage and check for unnecessary files, follow the below instructions.
- Go to the settings on your iPad.
- Navigate to the general settings.
- Scroll down to Storage and iCloud storage.
- Click on manage storage under the storage section.
Under this section, all the apps, files, and details about everything that’s on your iPad are visible here. When deleting apps, make sure you are removing the app data also. Select the ones which you feel are not necessary and delete them. If you have big files, which take up most of the space, transfer them to the iCloud account and save them there.
6. Reset all settings to default
We do many things and changes on our devices, knowingly or unknowingly we might have changed some settings which could cause this problem. To rectify such issues we need to reset all settings to default to undo the changes. The iPad has a reset-all option which makes all our changes to default.
- Go to the settings on your device.
- Tap on the general settings.
- Navigate to the “Reset” options.
- Click on Reset All Options to start the process.
- Type in your screen passcode, if prompted by the device.
After this, any glitches in the features like network and connectivity settings get resolved.
7. Using external software without having to lose personal data
By using external software like Tenorshare reboot to update the software without losing your already installed apps and personal data. There are lots of third-party apps we can use to solve the issue. All we need to do is let them know the issue and they will update the software which will resolve the issue. To do this, we might have to follow some steps
- Step-1: Go to the Tenorshare ReiBoot browser and there will be a list of problems that can be solved with a software update.
- Step-2: To solve the frozen screen problem, download the application on your computer. Open the application and click on the fix now button. It will show some options to let you select the model of your iPad.
- Step-3: After selecting the model of your iPad, connect it to your computer with a USB cable and force your phone to restart, this lets your phone connect to the app. Once you get your iPad into recovery mode click on the fix now.
- Step-4: The application will suggest the newest version of software suitable for your iPad. You can download the software either by directly downloading it from the app or by placing the link in the browser. Place the software in the browser and click on the repair now button to get started with repairing.
This might take a few minutes and after that, you are good to go. This entire process takes up to about half an hour, so be patient. After the update, most probably we can see the iPad working in a smooth condition again. We need to be cautious about external sources since they could make our devices vulnerable to external software.
There are many other third-party software available online, try knowing about them before using them to fix the issue of Why does my iPad keep shutting down. The thing we need to keep in mind is there will be many modes of repair while we are using the third-party apps, so make sure you choose the one which does not involve the method, which deletes your data.
8. Factory reset
This might be the last option you want to try, Since doing this might delete your data from your iPad. Factory reset will reset your device by deleting all the data, software updates, and installed apps that you have until now since you bought the device. If your data is saved up on the cloud that might not be a problem, since you can do the backup. The one thing a user needs to keep in mind before doing the factory reset is that the device software looks like a new one, just like the one you bought from the store. Instructions to get your iPad to factory reset:
- Get the latest version of iTunes downloaded on your computer
- Connect your iPad to the computer and get it on recovery mode.
- Get your iPad into recovery mode by using the sleep/Wake button and the home button.
- Once the iPad is in recovery mode, a pop-up appears on your iTunes app. Click on the restore and restore and update button in continuous succession.
- This will start downloading the latest firmware for your iPhone, after completing the downloading process, long press the restore iPad button by selecting the firmware.
This process will reset your iPad, removing all the existing ones, which means the internal issue will be resolved and you won’t face the shutting down issue.
9. Apple Customer Support
Even after trying all the above fixes and you are still wondering why does my iPad keep shutting down, then it could be due to a hardware issue. We cannot directly repair the hardware, since normal people cannot understand the firmware working of the Apple devices, so try contacting Apple customer support to solve the issue. Check online about the issue and find out the repair plans before reaching out to them.