Runescape launcher not working

RuneScape, the iconic MMORPG (massively multiplayer online role-playing game), has captivated millions of players around the world. However, it can be incredibly frustrating when the RuneScape launcher refuses to cooperate. If you find yourself facing issues with the RuneScape launcher not working, don’t worry. This comprehensive troubleshooting guide will walk you through the common reasons behind this problem and provide effective solutions to get you back in the game.

Common Reasons for RuneScape Launcher Not Working 

  1. Outdated Launcher: One possible reason for the RuneScape launcher not working is that you are using an outdated version. Developers frequently release updates to improve performance and fix bugs, so it’s crucial to keep your launcher up to date.
  2. Corrupted Cache: Over time, the cache files used by the RuneScape launcher may become corrupted, leading to various issues, including the launcher not working properly. Clearing the cache is a simple yet effective solution for resolving these problems.
  3. Antivirus or Firewall Interference: Sometimes, security software like antivirus programs or firewalls can mistakenly block the RuneScape launcher, preventing it from functioning correctly. Adjusting the settings or temporarily disabling these programs can help overcome this issue.
  4. Internet Connectivity Problems: Poor internet connection or unstable network settings can cause the RuneScape launcher to malfunction. Ensuring a stable and reliable internet connection is essential for seamless gameplay.
  5. Compatibility Issues: The RuneScape launcher may encounter compatibility issues with certain operating systems or outdated drivers. Ensuring that your system meets the minimum requirements and updating your drivers can help resolve this problem.
Runescape launcher not working

How to fix RuneScape Launcher Not Working?

Fix 1: Updating the RuneScape Launcher

Updating the RuneScape launcher is crucial to ensure compatibility and stability. Follow these detailed steps to update your launcher:

  1. Launch the RuneScape launcher if it’s currently running. Ensure it is connected to the internet.
  2. In the launcher’s main menu, locate and click on the “Settings” option.
  3. In the settings menu, you will find various tabs. Select the “General” tab.
  4. Look for the “Check for Updates” button and click on it. The launcher will now search for any available updates.
  5. If an update is found, the launcher will prompt you to download and install it. Follow the on-screen instructions to complete the update process. It may take a few minutes depending on your internet speed.
  6. Once the update is complete, restart the RuneScape launcher.
  7. After the restart, check if the launcher is functioning correctly. Launch the game and see if the issue persists.

Updating the launcher ensures that you have the latest features, bug fixes, and improvements. It also helps in resolving any compatibility issues with your operating system or other software on your computer.

If the RuneScape launcher is still not working after updating, proceed to the next fix.

Fix 2: Checking Internet Connection

A stable internet connection is essential for the proper functioning of the RuneScape launcher. If you’re experiencing launcher issues, it’s important to check your internet connection. Follow these steps to ensure a stable connection:

  1. Verify that your internet connection is active and working properly. Open a web browser and visit a few websites to confirm connectivity.
  2. If you’re using a Wi-Fi connection, check the signal strength. Ensure that you’re within range of the Wi-Fi router and there are no physical obstructions causing interference.
  3. If possible, try connecting your computer directly to the modem using an Ethernet cable. This eliminates potential Wi-Fi-related issues and provides a more stable connection.
  4. Restart your modem and router. Unplug them from the power source, wait for about 30 seconds, and then plug them back in. Give them a few minutes to fully reboot.
  5. Disable any VPN or proxy services that might be running on your system. These services can sometimes interfere with the game launcher’s connection. Temporarily turning them off can help identify if they are causing the issue.
  6. If you’re still experiencing problems, contact your internet service provider (ISP) to ensure there are no known outages or issues in your area.

By ensuring a stable and reliable internet connection, you can eliminate one of the potential causes for the RuneScape launcher not working. If the issue persists, proceed to the next fix.

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Fix 3: Clearing Cache Files

Corrupted cache files can often cause issues with the RuneScape launcher. Clearing the cache can help resolve these problems. Follow the steps below to clear the cache files:

  1. Close the RuneScape launcher if it is currently running. Make sure the launcher is completely closed before proceeding.
  2. Press the “Windows + R” keys on your keyboard simultaneously. This will open the Run dialog box.
  3. Type “%USERPROFILE%” (without quotes) in the Run dialog box and press Enter. This will open the User Profile folder on your computer.
  4. Within the User Profile folder, locate and open the “jagexcache” folder. This is where the RuneScape cache files are stored.
  5. Once inside the “jagexcache” folder, you will see various subfolders and files. Select all the files and folders within the “jagexcache” folder.
  6. Right-click on the selected files and folders and choose the “Delete” option from the context menu. Confirm the deletion when prompted.
  7. After deleting the cache files, relaunch the RuneScape launcher.
  8. The launcher will automatically download and regenerate the necessary cache files. This process may take some time, depending on the size of the cache and your internet connection speed.
  9. Once the launcher finishes downloading the cache files, check if the RuneScape launcher is now functioning properly.

Clearing the cache files helps remove any corrupted or outdated data that might be causing issues with the launcher. If the problem persists, proceed to the next fix.

Fix 4: Closing Conflicting Applications

Sometimes, other applications running in the background can conflict with the RuneScape launcher, leading to malfunctions or crashes. To resolve this issue, follow these steps to close any conflicting applications:

  1. Press “Ctrl + Shift + Esc” on your keyboard to open the Task Manager. Alternatively, you can right-click on the taskbar and select “Task Manager” from the menu.
  2. In the Task Manager window, navigate to the “Processes” or “Details” tab, depending on your operating system.
  3. Look for any applications or processes that might be using a significant amount of system resources or are unnecessary for your gameplay. These can include resource-intensive programs, antivirus scans, or other background tasks.
  4. Select the conflicting processes one by one and click on the “End Task” or “End Process” button to terminate them. Exercise caution and avoid closing any essential system processes.
  5. Once you have closed the conflicting applications, go back to the RuneScape launcher and relaunch the game.
  6. Check if the RuneScape launcher is now working smoothly without any issues.

By closing conflicting applications, you can free up system resources and ensure that the RuneScape launcher has the necessary resources to function properly. If the RuneScape launcher is still not working as expected, it is recommended to contact the RuneScape support team or visit the official RuneScape forums for further assistance.

Fix 5: Reinstalling the RuneScape Launcher

If the previous fixes didn’t resolve the issue with the RuneScape launcher, reinstalling the launcher can often help. Follow these steps to reinstall the RuneScape launcher:

  1. First, ensure that the RuneScape launcher is completely closed. If it is currently running, close it by right-clicking on the launcher icon in the system tray and selecting “Exit” or “Close.”
  2. Press the “Windows + R” keys on your keyboard simultaneously to open the Run dialog box.
  3. Type “appwiz.cpl” (without quotes) in the Run dialog box and press Enter. This will open the “Programs and Features” window.
  4. In the Programs and Features window, locate the RuneScape launcher in the list of installed programs.
  5. Right-click on the RuneScape launcher and select “Uninstall” from the context menu. Follow the on-screen prompts to uninstall the launcher.
  6. Once the uninstallation is complete, restart your computer to ensure any residual files or processes are cleared.
  7. After restarting, open a web browser and visit the official RuneScape website.
  8. Look for the “Download” or “Play Now” button on the website’s homepage. Click on it to initiate the download of the RuneScape launcher.
  9. Once the launcher file is downloaded, locate it in your computer’s Downloads folder or the specified download location.
  10. Double-click on the launcher file to begin the installation process. Follow the on-screen instructions to install the RuneScape launcher.
  11. Once the installation is complete, launch the RuneScape launcher and see if the issue has been resolved.

Reinstalling the RuneScape launcher ensures that you have a fresh installation, which can help resolve any underlying issues or corrupted files that may have been causing the launcher to malfunction. If the problem still persists after reinstalling, it is recommended to reach out to the official RuneScape support team for further assistance.

Fix 6: Running the Launcher as an Administrator

If you’re still facing issues with the RuneScape launcher, running it as an administrator can help resolve certain compatibility and permission-related problems. Follow these steps to run the launcher with administrative privileges:

  1. Close the RuneScape launcher if it is currently running. Ensure that all instances of the launcher are closed before proceeding.
  2. Locate the RuneScape launcher icon on your desktop or in the Start menu. Right-click on the launcher icon.
  3. From the context menu that appears, select “Run as administrator.” If prompted for confirmation or a User Account Control (UAC) prompt, click “Yes” to proceed.
  4. The RuneScape launcher will now launch with administrative privileges. Check if the issue you were experiencing persists.
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Running the launcher as an administrator grants it elevated access, which can help overcome certain restrictions and permission-related issues that might be causing the launcher to malfunction. This fix is particularly useful if you encounter errors related to updating the game, accessing certain files, or installing game updates.

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If the launcher still doesn’t work as expected, it is advisable to seek further assistance from the official RuneScape support team or the game’s community forums.

Fix 7: Checking Firewall and Antivirus Settings

Firewall and antivirus software can sometimes interfere with the RuneScape launcher, causing it to not work properly. To ensure that your firewall and antivirus settings are not blocking the launcher, follow these steps:

  1. Open your firewall settings by typing “firewall” in the search bar of your computer’s taskbar and selecting the “Windows Defender Firewall” or “Firewall & network protection” option.
  2. In the Firewall settings, click on the “Allow an app or feature through Windows Defender Firewall” or a similar option.
  3. Look for the RuneScape launcher in the list of allowed apps and features. If you don’t find it, click on the “Change settings” or “Allow another app” button.
  4. Click on the “Browse” button and navigate to the location where the RuneScape launcher is installed. It is usually in the “Program Files” or “Program Files (x86)” folder. Select the launcher executable file (ending in .exe) and click “Open.”
  5. Ensure that both the private and public checkboxes next to the RuneScape launcher are selected. If they are not, check the boxes to allow the launcher through the firewall.
  6. Save the changes and exit the firewall settings.
  7. Next, check your antivirus software settings. Open your antivirus software and look for options related to application control, firewall, or program permissions.
  8. Add the RuneScape launcher as an exception or allow it through your antivirus software. Refer to the documentation or support resources for your specific antivirus software if you need assistance with this step.
  9. Save the changes and exit the antivirus software settings.
  10. Restart your computer to ensure that the changes take effect.

By ensuring that your firewall and antivirus software are not blocking the RuneScape launcher, you can eliminate potential conflicts and allow the launcher to function properly. If the issue persists, consider temporarily disabling your antivirus software (remember to re-enable it afterward) or contacting the official RuneScape support team for further assistance.

Fix 8: Updating Graphics Card Drivers

Outdated or incompatible graphics card drivers can sometimes cause issues with the RuneScape launcher. To ensure smooth operation, it’s important to keep your graphics card drivers up to date. Follow these steps to update your graphics card drivers:

  1. Identify your graphics card model. Right-click on the Windows Start button and select “Device Manager” from the context menu.
  2. In the Device Manager window, expand the “Display adapters” category. You will see the name of your graphics card listed.
  3. Visit the website of the graphics card manufacturer (such as NVIDIA, AMD, or Intel) in your web browser.
  4. Navigate to the “Support” or “Drivers” section of the manufacturer’s website.
  5. Enter your graphics card model in the search or driver download area.
  6. Locate the latest driver version available for your graphics card and operating system. Download the driver file to your computer.
  7. Once the driver file is downloaded, double-click on it to initiate the installation process.
  8. Follow the on-screen instructions to install the new graphics card driver. You may need to agree to terms and conditions and choose installation options.
  9. After the installation is complete, restart your computer to apply the changes.
  10. Launch the RuneScape launcher and check if the issue has been resolved.

Updating your graphics card drivers ensures compatibility with the latest software and can often fix graphics-related issues with the RuneScape launcher. If you still experience problems after updating the drivers, it is recommended to contact the official RuneScape support team for further assistance.

Preventing RuneScape Launcher Issues

To minimize the chances of encountering issues with the RuneScape launcher in the future, consider implementing the following preventive measures. These tips will help ensure a smooth and uninterrupted gaming experience:

1. Keep Your System Updated

Regularly update your operating system, graphics card drivers, and other essential software. System updates often include bug fixes, performance improvements, and compatibility enhancements that can positively impact the functioning of the RuneScape launcher.

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2. Maintain a Stable Internet Connection

A stable internet connection is crucial for uninterrupted gameplay. Use a wired connection whenever possible, as it provides a more reliable and consistent connection compared to Wi-Fi. Additionally, ensure that your internet service provider is delivering the promised speed and consider upgrading your plan if necessary.

3. Enable Automatic Updates for the Launcher

Enable automatic updates for the RuneScape launcher to ensure that you’re always using the latest version. This will help you stay up to date with bug fixes, security patches, and new features released by the developers. Most launchers have an option to automatically download and install updates.

4. Regularly Clear Cache Files

Clearing the cache files at regular intervals can help prevent potential issues caused by corrupted or outdated data. Follow the steps outlined earlier in this article to clear the RuneScape cache files. Consider making this a part of your routine maintenance to keep your launcher running smoothly.

5. Disable Conflicting Applications

Before launching the RuneScape launcher, ensure that no resource-intensive applications or unnecessary background processes are running. Close any programs that may conflict with the launcher and consume significant system resources. This will help prevent crashes or slowdowns during gameplay.

6. Configure Firewall and Antivirus Settings

Properly configure your firewall and antivirus software to allow the RuneScape launcher and related processes. Add the launcher as an exception or whitelist it to prevent unnecessary blocking or interference. Refer to the documentation or support resources of your specific security software for guidance on configuring application permissions.

7. Monitor Official RuneScape Channels

Stay informed about official announcements, updates, and maintenance schedules by monitoring the official RuneScape website, forums, and social media channels. By staying up to date, you can anticipate any potential issues or scheduled maintenance and take necessary precautions.

By following these preventive tips, you can reduce the likelihood of encountering launcher issues and enjoy a seamless gaming experience in the world of RuneScape. Remember that technology and software are constantly evolving, so staying proactive and vigilant will ensure the best possible gameplay experience.


In conclusion, we have explored various troubleshooting steps to address the RuneScape launcher not working. By updating the launcher, checking internet connectivity, clearing cache files, closing conflicting applications, reinstalling the launcher, running it as an administrator, reviewing firewall and antivirus settings, updating graphics card drivers, and implementing preventive measures, you now have a comprehensive toolkit for resolving issues and preventing future ones.

Remember to stay proactive, keep your system updated, maintain a stable internet connection, and follow official RuneScape channels for updates. By following these steps, you can ensure a smooth gaming experience and immerse yourself in the captivating world of RuneScape.


Why is my RuneScape launcher not working?

The launcher may not work due to outdated software, internet connection problems, or corrupted cache files.

How can I update the RuneScape launcher?

To update the launcher, open the settings menu, go to the “General” tab, and click “Check for Updates.

What should I do if my internet connection is weak?

Try switching to a wired connection, restarting your modem and router, or disabling VPN/proxy services.

How do I clear cache files for the launcher?

Close the launcher, open the “jagexcache” folder, and delete all files within it.

What can I do if other applications are causing conflicts?

Open the Task Manager, end unnecessary processes, and relaunch the launcher.

Why should I update my graphics card drivers?

Updating drivers ensures compatibility and helps resolve graphics-related issues with the launcher.