Popular news source National Public Radio (NPR) provides balanced and thorough coverage of local, national, and worldwide news. Users can easily access NPR content on their iOS or Android devices by downloading the NPR app. It can be aggravating and keep you from getting the most recent news and information, though, if the NPR app isn’t working for you.
Examine your internet connection.
Your internet connection may be the cause of the NPR app’s frequent malfunctions. The app might have trouble loading content or properly streaming audio if your internet connection is shaky or inconsistent. Try using other websites or programmes that need an internet connection to test your internet connection. If they’re not working either, your internet connection may be the issue.
Troubleshooting Your Internet Connection
If you suspect that your internet connection is causing the issue, try the following steps to troubleshoot the problem:
- Restart your router or modem
- Disconnect and reconnect to your Wi-Fi network
- Move closer to your router if you’re experiencing weak signals
- Check if your internet service provider (ISP) is experiencing any outages in your area
Clear the App Cache and Data
If your internet connection is working fine, but the NPR app still isn’t loading or streaming content, you may need to clear the app’s cache and data. This can help resolve any issues with the app’s configuration or settings.
Clearing the App Cache and Data on Android Devices
To clear the app cache and data on an Android device, follow these steps:
- Go to Settings and tap on Apps & notifications
- Select the NPR app from the list of installed apps
- Tap on Storage & cache
- Tap on Clear cache and Clear storage
- Restart the NPR app and check if the issue is resolved
Clearing the App Cache and Data on iOS Devices
To clear the app cache and data on an iOS device, follow these steps:
- Go to Settings and tap on General
- Tap on iPhone/iPad Storage
- Select the NPR app from the list of installed apps
- Tap on Offload App or Delete App
- Reinstall the NPR app from the App Store and check if the issue is resolved
Update the NPR App
If you’re still experiencing issues with the NPR app not working, it’s possible that the app needs an update. Updates for apps frequently include bug fixes and performance enhancements that can help with app problems.
Updating the NPR App on Android Devices
To update the NPR app on an Android device, follow these steps:
- Go to the Google Play Store app
- Tap on the Menu icon (three horizontal lines) in the top left corner
- Select My apps & games
- Find the NPR app from the list of installed apps
- Tap on Update
Updating the NPR App on iOS Devices
To update the NPR app on an iOS device, follow these steps:
- Go to the App Store app
- Tap on your profile icon in the top right corner
- Scroll down to the list of available updates
- Find the NPR app from the list of installed apps
- Tap on Update
Contact NPR Support
If none of the above solutions work, it’s possible that there’s an issue with the app that requires technical assistance. In this case, you can contact NPR Support for further assistance.
Contacting NPR Support
To contact NPR Support,
follow these steps:
- Go to the NPR Help Center website at https://help.npr.org/
- Click on the Contact Us button
- Fill out the Contact Us form with your name, email address, and a detailed description of the issue you’re experiencing
- Click on Submit
- NPR Support will get back to you as soon as possible with further assistance
Conclusion
If you’re experiencing issues with the NPR app not working, there are several steps you can take to resolve the issue. First, check your internet connection to make sure it’s stable and strong. If that’s not the issue, try clearing the app cache and data or updating the app. If all else fails, contact NPR Support for further assistance. With these solutions, you should be able to get the NPR app up and running again in no time.
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