Instagram Story Sound Not Working – Common Reasons and Fixes

Are you an avid Instagram user who enjoys sharing snippets of your life through captivating stories? If so, you must have encountered the occasional sound 🔊 issue that leaves your followers puzzled or disengaged. The importance of a seamless Instagram experience cannot be understated, as it directly impacts your online presence and your ability to connect with your audience. This comprehensive guide will delve into the common reasons behind Instagram story sound malfunctions and provide easy-to-follow solutions to ensure your stories continue to captivate your followers.

In today’s fast-paced social media landscape, staying informed and equipped to resolve technical issues is crucial to maintaining a strong digital footprint. So, let’s dive into the world of Instagram stories, explore the potential audio hiccups you might face, and arm you with the knowledge to troubleshoot and enhance your Instagram story experience for yourself and your audience. Keep reading to learn more about optimizing your Instagram stories and say goodbye to those pesky sound issues once and for all!

Device Volume Settings

Muted Phone

If you notice that your Instagram story sound is not working, the first thing to check is your device’s volume settings. Ensure that your phone is not in silent mode, and the media volume is turned up.

Individual App Volume

Some devices have separate volume controls for individual apps. Make sure the volume for Instagram is not muted or too low in your device’s settings.

Application Issues

Outdated App Version

Keeping your Instagram app updated is crucial for its smooth functioning. An outdated version may cause sound-related issues in your Instagram stories. Always check for updates in your device’s app store and install them.

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App Glitches

Occasionally, temporary glitches in the Instagram app may cause sound problems. To resolve this, close and reopen the app, or try clearing the app’s cache from your device’s settings.

Network Connectivity

Poor Internet Connection

A weak or unstable internet connection can affect the sound quality of Instagram stories. Ensure that you have a stable connection by checking your Wi-Fi or mobile data signal strength.

Restricted Network

In some cases, network restrictions or firewalls could block Instagram’s audio features. Try connecting to a different network or disabling VPNs or proxies if you’re using them.

Audio File Issues

Unsupported Audio Format

Instagram supports only certain audio formats for stories. If your story’s sound is not working, it may be due to an unsupported audio format. Convert the audio to a supported format, like MP3 or AAC, and re-upload your story.

Corrupted Audio Files

A corrupted audio file could also be the reason behind your Instagram story sound issue. Try re-exporting the audio from your editing software or use a different audio file altogether.

Permissions and Settings

Microphone Permissions

If you’ve recorded a story with audio but the sound is not working, it could be due to denied microphone permissions. Go to your device’s settings and ensure that Instagram has permission to access your microphone.

Sound Preferences on Instagram

Instagram has sound preferences that can be toggled on or off. Open your Instagram settings and make sure the sound is enabled for stories.

User Error

Accidental Mute

While viewing Instagram stories, it’s easy to accidentally mute the sound by tapping on the screen. If your Instagram story sound is not working, check if you’ve unintentionally muted it by tapping on the screen again.

Soundless Stories

Remember that not all stories have sound. If you encounter a story without sound, it might have been uploaded that way intentionally.

Troubleshooting Steps

Restart Your Device

If none of the above solutions work, try restarting your device. This action can sometimes resolve persistent issues by refreshing your device’s settings and memory.

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Reinstall Instagram

In some cases, reinstalling the Instagram app can fix sound issues in stories. Uninstall the app from your device, then download and install it again from the app store.


Instagram story sound issues can be caused by various factors, ranging from device settings to app glitches. By following the solutions outlined in this article, you can effectively troubleshoot and resolve the problem. Keep your app updated, check your device’s settings, and ensure proper network connectivity to enjoy an uninterrupted Instagram story experience. If all else fails, don’t hesitate to contact Instagram support for assistance. Happy story-sharing!