HDCP Error on Roku: What is it and How to fix it

Hello Gossipians! Roku is a popular streaming device that allows users to stream their favorite shows and movies on their television sets. However, one common issue that users face while using Roku is the HDCP error. This error can be frustrating and mood-spoiling as it prevents users from streaming their favorite content. In this article, we will explain what the HDCP error is and how to fix it.

HDCP Error on Roku

Understanding HDCP Error

HDCP stands for High-bandwidth Digital Content Protection. It is a digital copy protection technology used by content providers to prevent unauthorized copying of their content. When you stream content using Roku, it checks if your TV supports HDCP. If your TV does not support HDCP or if there is any issue with the HDMI cable, you may experience the HDCP error.

Common Causes of HDCP Error on Roku

There can be many reasons why you might experience the HDCP error on your Roku device. Some of the common causes include outdated firmware, loose HDMI cable connection, or an incompatible TV. In rare cases, the HDCP error may be due to a hardware malfunction. if you want to know about fixes kindly stay with us till the end.

How to Fix HDCP Error on Roku?

There are many ways to fix the HDCP error on your Roku device. We will discuss them in detail below.

Fix 1: Check Your HDMI Cable 

The first thing you should check when you experience the HDCP error on your Roku device is your HDMI cable. Ensure that it is plugged in securely and is not damaged. If your HDMI cable is damaged replace it with a new one.

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Fix 2: Update Your Roku Device

An outdated version of the Roku device can also be the cause of the such an error. Sometimes, the HDCP error may be caused by a firmware issue in your Roku device. To fix this, you should ensure that your Roku device is running the latest software. To check for updates, go to Settings > System > System update > Check now. If there is an update available, download and install it.

Fix 3: Restart Your Roku Device 

If updating your Roku device does not fix the HDCP error, try restarting it. To restart your device, go to Settings > System > System restart > Restart. Wait for your device to restart and then check if the error has been resolved. Sometimes Restarting the device helps in removing the cause of the error.

Fix 4: Check Your TV Compatibility

The HDCP error may occur if your TV does not support HDCP 2.2. To check if your TV supports HDCP 2.2, refer to the user manual or contact the manufacturer. If your TV does not support HDCP 2.2, you may need to upgrade to a newer TV that supports HDCP 2.2.

Fix 5: Try a Different HDMI Input 

Sometimes, the HDCP error may occur due to a faulty HDMI input. To fix this, try connecting your Roku device to a different HDMI input on your TV. If the error persists, try a different HDMI cable or contact your TV manufacturer for assistance.

Fix 6: Factory Reset

Performing a factory reset on your Roku device can help resolve HDCP errors. However, this should be considered a last resort and should only be done after trying other troubleshooting steps.

Here are the steps to perform a factory reset on your Roku device:

  • Press the Home button on your Roku remote.
  • Scroll up or down and select Settings.
  • Select System.
  • Select Advanced system settings.
  • Select Factory reset.
  • Select Factory reset everything and follow the on-screen instructions.
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Once the factory reset is complete, you will need to set up your Roku device again. This includes connecting to your Wi-Fi network and logging into your Roku account. Keep in mind that performing a factory reset will erase all settings and data on your Roku device, including your installed channels and login information. Be sure to have this information handy before performing a factory reset.

Fix 7: Contact support

If you have tried all the troubleshooting steps mentioned above and are still experiencing HDCP errors on your Roku device, it may be time to contact Roku customer support for further assistance.

To contact Roku customer support, follow these steps:

  • Go to the Roku website and sign in to your account.
  • Click on the Support link at the top of the page.
  • Click on Contact Support.
  • Select your Roku device from the list provided.
  • Choose the category of your issue (in this case, Video playback).
  • Select the specific issue you are experiencing (HDCP errors).
  • Follow the prompts to describe your issue in detail.
  • Choose the best contact method for you (phone, chat, or email).

Roku customer support is available 24/7 to assist you with any issues you may be experiencing with your device. They will work with you to troubleshoot the issue and find a resolution. Be sure to have your Roku device information and account details handy when you contact support. Contacting Roku Customer Service will definitely help you.

Conclusion

At last, In conclusion, HDCP errors on Roku devices can be frustrating and mood-spoiling, but there are several troubleshooting steps you can take to resolve the issue. From checking your HDMI cables to updating your Roku device and resetting your HDCP protocols, these solutions can help you get back to streaming your favorite content in no time. If you want to study in detail about this error you must go through the article thoroughly. And if all else fails, don’t hesitate to contact Roku customer support for further assistance. By following these tips and tricks, you can enjoy uninterrupted streaming on your Roku device.

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FAQs

What does HDCP mean?

HDCP stands for High-bandwidth Digital Content Protection. If you want to know in more detail about such an error kindly go through the whole article.

What causes HDCP errors on Roku devices?

HDCP errors can be caused by a variety of issues, including outdated firmware, faulty HDMI cables, or compatibility issues with your TV.

How can I fix HDCP errors on my Roku device?

You can fix HDCP errors by checking your HDMI cables, updating your Roku device, resetting your HDCP protocols, or contacting Roku customer support.

Can HDCP errors be prevented?

While HDCP errors can never be completely prevented, keeping your Roku device and HDMI cables up to date and in good condition can help minimize the occurrence of these errors.

Do all Roku devices experience HDCP errors?

While HDCP errors can occur on any Roku device, they are more commonly experienced on older models. Updating to a newer Roku device can help prevent HDCP errors from occurring.

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