Google play store keeps stopping

Have you ever been stuck with the frustrating message, “Google Play Store keeps stopping”? You’re not alone. This common issue can put a damper on your digital life, disrupting your apps and games time. But, don’t panic! There are reliable solutions to get you back on track, and we’ve got them right here. This comprehensive guide explores the root causes of this pesky problem, delves into detailed steps to fix it, and shares preventative tips to keep it at bay.

You don’t have to be a tech guru to follow along! So, whether you’re dealing with frequent crashes or a one-off stop, this article is your go-to resource. Let’s turn that stopping Play Store into a non-stop store! Dive in, and in no time, you’ll be downloading and updating your apps smoothly once again. Get ready to take control of your Android experience!

Reasons why google play store keeps stopping

• Reason 1: Outdated Google Play Store Version: Like any other app, Google Play Store needs updates to perform optimally. When it’s outdated, it may keep crashing.
• Reason 2: Cache and Data Issues: Cache and data problems are common reasons why the Google Play Store keeps stopping. When app data gets corrupted, it can cause this issue.
• Reason 3: Faulty App Downloads or Updates: Faulty downloads or updates can sometimes make your Google Play Store crash.
• Reason 4: Google Play Services Issues: Google Play Services play a crucial role in running Google apps. If these services malfunction, your Google Play Store might stop working.
• Reason 5: Insufficient Storage Space: If your device runs out of space, it can interfere with the Google Play Store’s operation, causing it to keep stopping.
• Reason 6: Operating System Issues: Lastly, if your device’s OS has issues, it can result in the Google Play Store app crashing.

How to Fix google play store keeps stopping?

Fix 1: Update Your Google Play Store

When your Google Play Store keeps stopping, the issue might be because your app is outdated. Here’s how you can update it:

• Step 1: Open Google Play Store: On your Android device, find the Google Play Store app and open it.
• Step 2: Access the Settings Menu: Once you’re in the Google Play Store, tap on the three horizontal lines on the top-left corner of your screen to access the settings menu.
• Step 3: Tap on Settings: Scroll down and tap on ‘Settings.’
• Step 4: Scroll to About: In the settings menu, scroll down until you see the ‘About’ section.
• Step 5: Check for Updates: Under the ‘About’ section, you’ll see ‘Play Store Version.’ Tap on it. If there’s an update available, you’ll be prompted to update your Google Play Store.
• Step 6: Update the App: If an update is available, confirm the update. Your device will then automatically download and install the new version of Google Play Store.

By updating your Google Play Store regularly, you can prevent it from crashing and ensure you’re getting the most out of your Android experience.

Fix 2: Clear Cache and Data

When your Google Play Store keeps stopping, cache and data issues could be at play. Here’s a step-by-step guide on how to clear the cache and data:

• Step 1: Access Your Device’s Settings: Firstly, navigate to your Android device’s settings. You’ll usually find the ‘Settings’ app on your home screen or in your app drawer.
• Step 2: Tap on Apps: Once you’re in ‘Settings,’ scroll down until you find the ‘Apps’ or ‘Application Manager’ option, depending on your device model. Tap on it to proceed.
• Step 3: Find the Google Play Store: In the ‘Apps’ or ‘Application Manager’ section, scroll through the list of apps until you find the Google Play Store. Tap on it to open its settings.
• Step 4: Tap on Storage: After tapping on the Google Play Store, you should see an option that says ‘Storage.’ Tap on it to access storage options.
• Step 5: Clear Cache and Data: You’ll see two options here: ‘Clear Cache’ and ‘Clear Data.’ Tap on ‘Clear Cache’ first, and then tap on ‘Clear Data.’ Remember, clearing data will delete any settings and accounts linked to the app, so ensure you’re ready for that.
• Step 6: Restart Your Device: Finally, restart your device to ensure the changes take effect. This helps in resetting any temporary configurations that might be causing the issue.

Clearing cache and data from the Google Play Store can fix many issues, including the app stopping or crashing. It’s an easy and effective fix that can ensure your Play Store runs smoothly.

Fix 3: Uninstall Google Play Store Updates

Faulty updates might be another reason why your Google Play Store keeps stopping. Here’s how you can uninstall these updates:

• Step 1: Open Your Device’s Settings: On your Android device, locate and tap on the ‘Settings’ app.
• Step 2: Tap on Apps: Inside ‘Settings,’ scroll until you find the ‘Apps’ or ‘Application Manager’ option and tap on it.
• Step 3: Locate Google Play Store: In the ‘Apps’ section, scroll through the list of your apps until you find ‘Google Play Store.’
• Step 4: Uninstall Updates: Upon opening Google Play Store’s app info, locate the three dots at the top-right corner of your screen. Tap on it and you will see an option to ‘Uninstall Updates.’ Click on it.
• Step 5: Confirm Uninstallation: A pop-up window will appear asking for your confirmation to uninstall updates, as it will replace the app with the factory version. Confirm to proceed.
• Step 6: Restart Your Device: Lastly, to ensure the changes take effect, restart your device.

Uninstalling the Google Play Store’s updates can help you resolve any issues caused by a bad update. It’s an easy fix and might be all you need to get your Play Store running smoothly again.

Fix 4: Reset Google Play Services

Issues with Google Play Services can often lead to the Google Play Store stopping or crashing. Here’s a step-by-step guide on how to reset Google Play Services:

• Step 1: Access Your Device’s Settings: Locate the ‘Settings’ app on your Android device and tap to open it.
• Step 2: Navigate to Apps: In the ‘Settings’ menu, find the ‘Apps’ or ‘Application Manager’ option. Tap on it to open the list of applications installed on your device.
• Step 3: Find Google Play Services: Scroll through the list of apps until you find ‘Google Play Services.’ Tap on it to open its settings.
• Step 4: Tap on Storage: After tapping on Google Play Services, you should see an option that says ‘Storage.’ Tap on it to access storage options.
• Step 5: Tap on ‘Manage Space’ and Clear All Data: Once you’re in the ‘Storage’ section, you’ll see the ‘Manage Space’ option. Tap on it, then tap on ‘Clear All Data.’ Be cautious with this step: clearing Google Play Services data might affect the functioning of other Google apps on your device.
• Step 6: Restart Your Device: To make sure the changes take effect, it’s recommended to restart your device.

Resetting Google Play Services can often resolve issues with the Google Play Store, ensuring a smoother user experience. It’s a simple yet effective solution if your Play Store keeps stopping.

Fix 5: Free Up Storage Space

Insufficient storage space could be a reason why your Google Play Store keeps stopping. Here’s how to free up storage space:

• Step 1: Open Your Device’s Settings: Find the ‘Settings’ app on your Android device and open it.
• Step 2: Navigate to Storage: In the ‘Settings’ menu, locate and tap on the ‘Storage’ option. Here you can see the storage status of your device.
• Step 3: Identify Unwanted Files or Apps: Check your internal storage for any unwanted files, apps, or cached data that are occupying valuable space.
• Step 4: Clear Cache or Unwanted Apps: You can clear cache data by tapping on ‘Cached Data’ and then confirming to clear it. To uninstall unwanted apps, go back to ‘Settings’, tap on ‘Apps’, select the app you want to remove, and then tap ‘Uninstall’.
• Step 5: Delete Unnecessary Files: If you have any unnecessary files, navigate to your file manager app, select those files, and tap ‘Delete’.
• Step 6: Restart Your Device: Finally, it’s recommended to restart your device to ensure that the changes have been implemented.

Freeing up storage space on your device can enhance the performance of all apps, including the Google Play Store. It’s a simple solution that can prevent the Play Store from stopping or crashing.

Fix 6: Update Your Device’s Operating System

The operating system’s issues might be why your Google Play Store keeps stopping. Here’s how to update your device’s OS:

• Step 1: Open Your Device’s Settings: Locate the ‘Settings’ app on your Android device and tap to open it.
• Step 2: Navigate to About Phone or About Device: In the ‘Settings’ menu, scroll down to find ‘About Phone’ or ‘About Device,’ depending on your device model.
• Step 3: Tap on ‘Software Update’ or System Update: Once you’re in the ‘About Phone’ or ‘About Device’ section, find ‘Software Update’ or ‘System Update’ and tap on it.
• Step 4: Check for Updates: Your device will now check for any available system updates. If there is an update available, you’ll see an option to install it.
• Step 5: Update Your Device’s OS: If an update is available, tap on ‘Download and Install.’ Your device will then download the update and prompt you to restart to install it.
• Step 6: Restart Your Device: Once the update is downloaded, restart your device to install the update. Make sure your device is charged or connected to a power source during this process, as it can take some time.

Updating your device’s OS can resolve issues causing the Google Play Store to stop. It can also enhance the overall performance and security of your device, offering you a smooth Android experience.

Fix 7: Reset Your Device to Factory Settings

If all else fails, you might consider resetting your device to factory settings. Remember, this step will delete all data and settings on your device, so make sure to backup any essential files before proceeding. Here’s how to do it:

• Step 1: Backup Your Data: Go to ‘Settings’, then ‘System,’ and tap on ‘Backup.’ Ensure your data is backed up to prevent any loss.
• Step 2: Navigate to System Reset: Once you’ve backed up your data, go back to ‘Settings.’ Scroll down to ‘System,’ then tap on ‘Reset’ or ‘Advanced,’ depending on your device.
• Step 3: Tap on ‘Erase All Data’ (Factory Reset): Under the ‘Reset’ options, find and tap on ‘Erase All Data’ or ‘Factory Reset.’
• Step 4: Confirm the Factory Reset: You’ll be prompted to confirm the factory reset. Again, remember that this will delete all data and settings on your device. If you’re sure, proceed by tapping ‘Reset Phone.’
• Step 5: Enter your PIN or Password: To confirm the reset, you may be required to enter your PIN or password. Once you’ve done that, the reset process will begin.
• Step 6: Set Up Your Device: After the reset, you’ll need to set up your device as new. Follow the on-screen instructions to do this.

While resetting your device to factory settings is a last resort, it’s a potential fix if your Google Play Store keeps stopping. This process should solve any deep-seated software issues that might be causing the problem.

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Fix 8: Check Your Internet Connection

A shaky or weak internet connection might also be the cause of your Google Play Store problems. Here’s how to troubleshoot:

• Step 1: Check Your Wi-Fi or Data Connection: Ensure that your device is connected to Wi-Fi or mobile data. The connection should be stable and strong for the Play Store to work properly.
• Step 2: Switch Between Wi-Fi and Mobile Data: If you’re on Wi-Fi, try switching to mobile data, or vice versa. Sometimes, a simple change in the network can solve the issue.
• Step 3: Restart Your Internet Connection: Try turning off your Wi-Fi or mobile data, wait for a minute, and then turn it back on. This can often reset any issues with the connection.
• Step 4: Reset Network Settings: If you’re still facing issues, you can reset your network settings. Go to ‘Settings’ > ‘System’ > ‘Reset’ > ‘Reset Network Settings.’ Be aware this will erase all network settings, including Wi-Fi passwords.
• Step 5: Test Other Apps or Websites: Open a browser or other apps that require internet to see if they work. If they’re also struggling to load, the problem might be with your network, not the Play Store.
• Step 6: Contact Your ISP: If you’ve tried everything and your internet still isn’t working, it might be time to contact your internet service provider. They can help troubleshoot any issues on their end.

Checking your internet connection is a crucial step in troubleshooting Google Play Store issues. After all, without a reliable network, apps like the Play Store can’t operate properly.

Fix 9: Disable VPN and Proxy Settings

If you’re using a VPN or proxy, it might be causing issues with the Google Play Store. Here’s how to disable these:

• Step 1: Open Your Device’s Settings: Find the ‘Settings’ app on your Android device and tap to open it.
• Step 2: Navigate to VPN Settings: In the ‘Settings’ menu, scroll down to find the ‘Network & Internet’ or ‘Connections’ option, then tap on ‘VPN.’
• Step 3: Disable Any Active VPN: If any VPN services are active, tap on the gear icon next to the VPN name and then tap on ‘Disconnect’ or ‘Forget VPN.’
• Step 4: Navigate to Proxy Settings: Go back to the ‘Settings’ menu, find ‘Wi-Fi,’ long-press on your connected network, and then tap on ‘Modify Network.’
• Step 5: Change Proxy to None: Tap on ‘Advanced Options,’ find ‘Proxy,’ and change it to ‘None’ if it’s set to ‘Manual.’
• Step 6: Check Google Play Store: Once you’ve disabled your VPN and proxy, check to see if the Google Play Store is working correctly.

Disabling VPN and proxy settings can often resolve issues with the Google Play Store. It’s a simple fix that might be all you need to get your Play Store running smoothly again. Remember, VPN and proxy settings can affect your internet connection, which in turn can impact how apps work.

Tips to Prevent Google Play Store Crashes

Now that we’ve looked at fixes, let’s look at some tips to prevent the Google Play Store from crashing or stopping in the first place.

• Tip 1: Regularly Update Your Apps: Always keep your apps, including the Google Play Store, up to date. App developers frequently release updates to fix bugs and improve performance, so keeping your apps updated can prevent crashes.
• Tip 2: Maintain Sufficient Storage: Make sure your device has sufficient free storage. Insufficient storage can cause apps to malfunction. Regularly deleting unnecessary files, apps, and cache can help.
• Tip 3: Update Your Device’s Operating System: Updating your device’s OS regularly can help prevent many issues, including those with the Google Play Store. Manufacturers often release updates to fix bugs and improve device performance.
• Tip 4: Keep a Stable Internet Connection: A stable internet connection is crucial for the smooth functioning of many apps, including the Google Play Store. Always ensure your device is connected to a reliable network.
• Tip 5: Avoid Cluttered Device: Having too many apps running in the background can slow down your device and cause apps to crash. Regularly clear your recent apps to avoid this.
• Tip 6: Regularly Restart Your Device: Regularly restarting your device can clear temporary files and free up system resources, which can prevent app crashes.

Following these preventative tips can help you maintain a smoothly running Google Play Store, enhancing your overall Android experience.

Conclusion

There are various reasons why your Google Play Store keeps stopping and multiple ways to fix this issue. Regularly update your Play Store app and Google Play Services, clear cache and data regularly, uninstall faulty updates, free up storage space, and keep your OS up-to-date. By doing so, you’ll ensure a smoother and uninterrupted experience with your Google Play Store. Remember, a well-maintained app is the first step towards an optimized Android experience.

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