Apple TV is Not Working on Roku? What is it and its Solutions

As technology continues to advance, it’s no surprise that we’re witnessing a surge in the popularity of streaming services, such as Apple TV, among avid TV and movie enthusiasts. Roku, a well-known player in the streaming device market, has made it even easier for users to access their favourite content by offering compatibility with a variety of streaming apps, including Apple TV. However, as with any technology, issues can sometimes arise when trying to use Apple TV on Roku devices and it stop working.

If you’ve found yourself in this predicament, you’re not alone. Many users have encountered challenges when using Apple TV on their Roku devices, and that’s precisely why we’ve created this comprehensive guide. Our aim is to provide you with valuable insights and practical solutions to help you overcome any difficulties you might be experiencing with Apple TV on Roku.

In the following sections, we will delve into the most common reasons for Apple TV not working on Roku and offer step-by-step instructions to address each issue. We will discuss how to check and improve your internet connection, ensure your Roku software is up to date, restart your Roku device, reinstall and update the Apple TV app, verify your Apple ID and subscription, and finally, seek assistance from Roku support

How to fix Apple TV not working on roku?

Fix 1: Check Your Internet Connection

A weak or unstable internet connection can often cause Apple TV issues on Roku. To resolve this:

1. Test Your Connection:

  • Go to ‘Settings’ on your Roku
  • Choose ‘Network’
  • Select ‘Check Connection’

2. Boost Your Connection:

  • Move the router closer to your Roku
  • Use an Ethernet cable instead of Wi-Fi
  • Consider upgrading your internet plan

Fix 2: Update Your Roku Software

Outdated software can lead to compatibility issues between Roku and the Apple TV app. Here’s how to update your Roku:

  • Open ‘Settings’
  • Choose ‘System’
  • Select ‘System Update’
  • Click ‘Check Now’
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Fix 3: Give Your Roku a Fresh Start

Restarting your Roku can resolve many issues, including Apple TV not working. Follow these steps:

1. Restart via Settings:

  • Navigate to ‘Settings’
  • Choose ‘System’
  • Select ‘System Restart’
  • Click ‘Restart’

2. Restart Manually:

  • Disconnect your Roku from the power source
  • Wait for 30 seconds
  • Reconnect the power and let Roku load the home screen

Fix 4: Reinstall the Apple TV App

Corrupted app files may cause Apple TV issues on Roku. To fix this, reinstall the app:

1. Remove the App:

  • Highlight Apple TV on Roku’s home screen
  • Press the ‘*’ button on your remote
  • Choose ‘Remove Channel’

2. Reinstall the App:

  • Select ‘Streaming Channels’ from the main menu
  • Search for ‘Apple TV’
  • Click ‘Add Channel’ and follow the installation steps

Fix 5: Keep the Apple TV App Updated

An outdated app can cause problems on Roku. Update the Apple TV app by following these steps:

  • Go to ‘Settings’
  • Select ‘System’
  • Choose ‘System Update’
  • Click ‘Check Now’

Fix 6: Verify Your Apple ID and Subscription

Ensure you’re using the correct Apple ID and have an active subscription to avoid issues:

1. Check Apple ID:

  • Open Apple TV app
  • Navigate to ‘Settings’
  • Confirm the displayed Apple ID is correct

2. Confirm Subscription:

  • Log in to your Apple account
  • Visit ‘Subscriptions’
  • Make sure your Apple TV subscription is active

Fix 7: Contact Roku Support

If none of the above solutions work, consider contacting Roku support:

  • Visit Roku’s official support website
  • Choose ‘Contact Support’ or use live chat
  • Provide your Roku device details and describe the issue


We hope that this guide has helped you understand and resolve the issues you’ve been facing with Apple TV on your Roku device. By following the steps outlined in this article, you should be well-equipped to troubleshoot and fix any problems that may arise while using Apple TV on Roku. Remember, it’s essential to check your internet connection, keep your Roku software and Apple TV app updated, and verify your Apple ID and subscription to ensure a seamless streaming experience.

In the event that you’ve tried all of the suggested solutions and still encounter problems with Apple TV on your Roku device, don’t hesitate to contact Roku support. Their team of experts will be more than happy to assist you in identifying and addressing any issues you may be experiencing.

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Ultimately, streaming services and devices like Apple TV and Roku have revolutionised the way we consume TV shows and movies, providing us with endless hours of entertainment at our fingertips. As a user, it’s essential to stay informed and prepared to tackle any technical issues that may come your way. Keep this guide handy, and you’ll be well-equipped to enjoy your favourite content on Apple TV and Roku without any hiccups.

Now that you’ve got all the tools and knowledge necessary to ensure Apple TV works smoothly on your Roku device, sit back, relax, and enjoy the vast world of entertainment that’s just a click away. Happy streaming!

Frequently Asked Questions

Q: How do I check if my Roku device is compatible with Apple TV?

A: Visit Roku’s official website and check their list of compatible devices to ensure your Roku model supports Apple TV.

Q: Can I use Apple TV on multiple Roku devices?

A: Yes, you can use Apple TV on multiple Roku devices, as long as you’re using the same 

Apple ID and subscription.

Q: Are there any alternatives to Apple TV on Roku?

A: Yes, there are several alternatives to Apple TV on Roku, such as Netflix, Hulu, Amazon Prime Video, and many more. Roku offers access to a wide range of streaming services, catering to different content preferences.

Q: Is it possible to watch live TV or sports on Apple TV through my Roku device?

A: Yes, you can watch live TV or sports on Apple TV through your Roku device, provided you have a subscription to a live TV streaming service available on Apple TV, such as Sling TV, Hulu Live, or YouTube TV.

Q: How do I add the Apple TV app to my Roku device?

A: To add the Apple TV app to your Roku device, follow these steps:

Go to the Roku home screen

Select ‘Streaming Channels’

Search for ‘Apple TV’

Click ‘Add Channel’ and follow the installation process

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Q: If I already have an Apple TV device, can I still use the Apple TV app on my Roku?

A: Yes, you can still use the Apple TV app on your Roku device even if you own an Apple TV device. It offers you the flexibility to access your content on different devices, depending on your preferences and convenience.

Q: Can I watch Apple TV content in 4K on my Roku device?

A: Yes, you can watch Apple TV content in 4K on your Roku device, provided that your Roku model supports 4K streaming, and your TV is also 4K compatible. Additionally, make sure you have a stable, high-speed internet connection for smooth 4K streaming.

Q: Can I use AirPlay to stream content from my iPhone or iPad to my Roku device?

A: Yes, many Roku devices support AirPlay, allowing you to stream content from your iPhone or iPad directly to your Roku device. To check if your Roku model supports AirPlay, visit Roku’s official website and look for information on your specific device.